In-Demand Collection agent Jobs in Docklands, Vic

Guest Service Agent
Oaks Hotels —Melbourne VIC
- $27.97 - $41.96 an hour
- Weekend availability
- Health insurance
- Employee assistance program
Quick Apply
Guest Service Agent
Avani —Melbourne VIC
- $27.97 - $41.96 an hour
- Part-time
- Health insurance
- Employee assistance program
Quick Apply
10d
Night Guest Service Agent
Oaks Hotels —Southbank VIC
- $27.97 - $41.96 an hour
- Weekend availability
- Health insurance
- Employee assistance program
Quick Apply
6h
Assistant Station Head MEL
Malaysia Airlines —Melbourne VIC
- CAD
Guest Service Agent - QT Melbourne
EVT Group —Melbourne VIC
- Communication skills
- Resort
- Office experience
- Parental leave
3d
Migration Case Administration
Get Your Visa —Melbourne VIC
- $60,000 - $70,000 a year
- Full-time
- Spanish
- Administrative experience
- Organisational skills
Quick Apply
Ops Senior Admin Assistant
UPS —Airport West VIC
- Full-time
Junior Registered Migration Agent/Immigration Lawyer
Think Visa —Melbourne VIC
- $75,000 - $85,000 a year
- Full-time
- In-person
- Communication skills
- Work from home
- Parental leave
Quick Apply
3d
Credit Officer
Nutrien Ag Solutions —Docklands VIC
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Parental leave
20h
Credit Officer
Nutrien Ag Solutions Limited —Docklands VIC
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Parental leave
22h
Delivery Consultant: Full Stack Engineer, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Management
- Systems design
- AWS
Revenue Systems Specialist - HubSpot - Hybrid
Humanforce —Melbourne VIC
- Full-time
- Hybrid work
- CRM software
- Sales
- Administrative experience
- Parental leave
- Employee assistance program
10d
Designer | Buyer (Women's Accessories)
Seed Heritage —Melbourne VIC
- Part-time
- Microsoft Excel
- Construction experience
- In-person
- Employee assistance program
- Referral program
Associate Director / Director | Information, Content & Regulatory Transformation
Deloitte —Melbourne VIC
- SharePoint
- AI
- Communication skills
- Parental leave
Asset Management & Complex Collections Officer - Hybrid
Nissan —Mulgrave VIC
- Full-time
- Hybrid work
- Financial services
- Communication skills
1d
Experienced Registered Migration Agent / Immigration Lawyer
Think Visa —Melbourne VIC
- $85,000 - $105,000 a year
- Full-time
- Hybrid work
- AI
- Communication skills
- Work from home
- Parental leave
Quick Apply
3d
Senior Consultant | Information, Content & Regulatory Transformation
Deloitte —Melbourne VIC
- SharePoint
- AI
- Communication skills
- Parental leave
Manager | Information, Content & Regulatory Transformation
Deloitte —Melbourne VIC
- SharePoint
- AI
- Communication skills
- Parental leave
Account Manager/Business Development Manager
Jones & Co Collection —Hawthorn VIC
- $75,000 - $90,000 a year
- Urgently hiring
- CRM software
- Sales
- Bachelor's degree
- Travel reimbursement
Quick Apply
4d
Senior Business Analyst - 12-Month Fixed-Term Contract - Hybrid
Flybuys —Melbourne VIC
- Full-time
- Hybrid work
- AI
- Work from home
1d

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Guest Service Agent

Oaks Hotels -
Melbourne VIC

Quick Apply

Job Details

Full-time
$27.97 - $41.96 an hour

Benefits

Health insurance
Employee assistance program

Full Job Description

Company Description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

WRAP on Southbank are looking for a full time Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.

Key Responsibilities Include:

Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Shift Details (subject to change):

Rotating roster across Monday to Sunday
Shift times scheduled within 7:00am to 11:00pm
Immediate start available

Hourly Rates (excluding superannuation):

Monday - Friday: $27.97 per hour

Saturday: $34.96 per hour

Sunday: $41.96 per hour

Qualifications

Successful candidates will have:

Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment.
Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence.
Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations.
Passionate about creating positive guest experiences, with a focus on attentive service and resolving issues efficiently.
Maintains a polished and professional presentation, reflecting the values and standards of the organisation.
Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

Career Growth: Learning and development programs to boost your career.
Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
Global Perks: International accommodation discounts across our hotel brands.
Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
Experiences: Discounted entertainment and activities.
Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
Wellness Boost: EAP and tailored wellness support

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Quick Apply

Refine Your Search

collection agent jobs in docklands, vic

Guest Service Agent

Guest Service Agent

Night Guest Service Agent

Assistant Station Head MEL

Guest Service Agent - QT Melbourne

Migration Case Administration

Ops Senior Admin Assistant

Junior Registered Migration Agent/Immigration Lawyer

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Delivery Consultant: Full Stack Engineer, AWS Professional Services

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Designer | Buyer (Women's Accessories)

Associate Director / Director | Information, Content & Regulatory Transformation

Asset Management & Complex Collections Officer - Hybrid

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Senior Consultant | Information, Content & Regulatory Transformation

Manager | Information, Content & Regulatory Transformation

Account Manager/Business Development Manager

Senior Business Analyst - 12-Month Fixed-Term Contract - Hybrid

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