Req ID: 33586
Location: Docklands, VIC, AUS, 3008
Workplace Type: Hybrid
Experience Level:
Job Type: Full Time
Why Nutrien Ag Solutions?
Nutrien is the world’s largest provider of crop nutrients, inputs and services with a strong distribution network of more than 1,600 retail outlets spanning across Australia, North America and South America.
In Australia, our organisation is supported by an extensive network of retail branches, franchises, members and agents. Our team are experts in a range of different farming areas, including precision farming services, marketing livestock and wool, agricultural services, water solutions, finance, insurance, merchandise and real estate.
Are you ready to make an impact? We are in search of someone with the right attitude, mindset, and a relentlessly positive approach. This exciting role centres around building robust relationships and providing exceptional support across our branch network.
If you thrive in a collaborative environment and are enthusiastic about playing a significant role in our credit team, we want to hear from you.
What You'll Do:
Reporting into the collection manager, the focus of this role is to perform debt collection activity for all monies due and past due as detailed within the region, and in line with specified collection procedures and timelines. In addition, you will:
Call customers to follow up on outstanding debt and negotiate suitable payment arrangements.
Build long lasting relationships with key internal stakeholders and customers to ensure timely payments.
Monitor accounts and payments into accounts.
Place relevance holds and blocks on accounts where necessary.
Record relevant customers notes and keep client files up to date.
Adhere to Nutrien’ s compliance and confidentiality processes.
Complete related reporting and analysis where required.
What You'll Bring:
To be successful in this role, you will be task orientated. You will demonstrate strong organisational abilities so you can efficiently manage various administrative duties and support the smooth operation of our debt recovery processes. In addition, you will:
Demonstrate strong interpersonal skills, with the ability to build rapport quickly.
Have exceptional written and verbal communication skills.
The ability to build long-term relationships, and influence others.
Display strong data analytic skills and commercial acumen.
Be computer literate with exposure to the Microsoft suite.
Always have a willingness to learn and get the job done.
Show great adaptability.
Have previous experience with SAP and Power BI (Advantageous)
What You'll Get:
A competitive remuneration package
Purchased leave scheme benefits
An additional day of leave – Nutrien Day
Gender neutral parental leave policy
A supportive and engaging environment that will support personal/professional development
Opportunities to support community partnerships across our network
Be a member of a company committed to feeding the future
Ongoing training and development to pursue individual ambitions
A culture of learning
Are you a good match? Apply today!
At Nutrien, we’re committed to Feeding the Future. As a global leader in agriculture, we go further for Australian farmers, and we believe our people are our greatest asset! Join a purpose-driven organisation where your work directly supports sustainable farming and food production.
To find out more about Nutrien Ag Solutions go to our Careers Website or follow us on LinkedIn, Facebook, and Instagram.
Nutrien Ag Solutions is an equal opportunity employer committed to fostering an inclusive workplace that welcomes applicants of all ages, genders, and backgrounds. This role will remain posted until filled, and only shortlisted candidates will be contacted directly; others will be notified via email at the end of the recruitment process. To be considered, applicants must have unrestricted, ongoing working rights in Australia and may be required to complete pre-employment background checks. Please note that unsolicited CVs will not be accepted, and Nutrien Ag Solutions is not liable for any received.
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