In-Demand application support specialist Jobs in darwin, nt

Desktop Support Officer
Axiom Technologies —Darwin NT
- Part-time
- Remote
- Microsoft Outlook
- Management
- Customer service
Expression of Interest: NDIS Support Coordination Roles (Level 2 & 3)
Miwatj Health Aboriginal Corporation —Darwin NT
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Allianz —Darwin NT
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Year Level Coordinator
Department of Education and Training —Darwin NT
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- Senior Secondary Certificate of Education
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Executive Director
Department of Logistics and Infrastructure —Darwin NT
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Technical Specialist
Allianz —Darwin NT
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Valuation Rolls Administrator
Department of Lands, Planning and Environment —Darwin NT
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Customer Sales and Service Specialist
Telstra —Darwin NT
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- Sales
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Site Administrator
Monadelphous —Darwin NT
- Microsoft Word
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Manager - Rosters and Operational Support
Department of Corrections —Darwin NT
- $99,519 - $110,953 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Management
13d
Manager - Process Improvements
Australia Red Cross —Darwin NT
- Full-time
- Hybrid work
- Annual leave
13d
E&I Coordinator
Monadelphous —Darwin NT
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Metcash —Berrimah NT
- Full-time
- Microsoft Word
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- Microsoft Outlook
- Annual leave
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Assistant Administration Manager
Department of Education and Training —Darwin NT
- $88,179 a year
- Full-time
- Microsoft Office
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Customer Success Manager
NEC Corporation —Darwin NT
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3d
Dental Assistant
Serco Plc —Larrakeyah NT
- Part-time
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- Free parking
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People & Culture Business Partner
Australia Red Cross —Darwin NT
- Full-time
- Hybrid work
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1d
Consultant (First Nations)
Konekt —Darwin NT
- Full-time
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- Communication skills
- Health insurance
- Parental leave
Quick Apply
Senior eLearning Developer
NT Police Force —Darwin NT
- $110,953 a year
- Full-time
10d
Customer Sales and Service Specialist
Telstra Business Technology Centre Perth South —Darwin NT
- Full-time
- Sales
- Administrative experience
- In-person

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Desktop Support Officer

Axiom Technologies -
Darwin NT

Apply Now

Job Details

Part-time | Casual

Qualifications

Desktop support
Microsoft Outlook
Management
SCCM
Customer service
Microsoft Office
Analysis skills
ITIL
Computer skills
Communication skills
CompTIA A+
Intune
Mobile devices

Full Job Description

Axiom Technologies is an Australia-based entity with a history of providing Managed IT solutions to medium to large-scale enterprises globally. Please visit our website for more information about what we do at www.axiomtechnologies.com

We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

IT Skills and Experience

2+ years of Experience in Level 2/3 desktop support.
Windows 10 or 11 Admin troubleshooting experience of Intune, cloud and thick build machines
Keep up with Windows App and Update release information
Provide Web application support for Edge or Chrome
Provide Cloud application support (collaborate with app owners where required)
Support 3rd party applications like Microsoft, Java and Adobe (raise cases with the vendor where required)
Support MS Teams issues including video, audio, performance
Familiar with AppV applications, MS Store Apps and packaged applications
Troubleshoot / find root cause for general performance issues
Troubleshoot laptop hardware issues such as monitor, mouse, headset, phones
Office license management or troubleshooting
Keep up with release information for MS Office and security updates
Support Office issues for native laptop or cloud applications
Collaborate with MS Outlook app owner when required to find root cause for Outlook issues
Knowledge of Active directory and Group policies. PowerShell scripting knowledge is must.
Ability to co-ordinate with various technical groups and can fix issues remotely for the users.
Should be able to fix and troubleshoot all the application issues deployed on end user systems. (for eg. App Login Failures, App not installed, Software Installations which are failed)
Good Client management and communication skills.
Should be able to troubleshoot if any application is not working due to network related issues.
Good Knowledge on browser support and management of Chrome and Edge via GPO.
Have troubleshooting knowledge of Adobe, MS Office, Oracle, Edge and Chrome apps. Should be able to do the compatibility testing of web based applications with Chrome and Edge.
Good Understanding of ITIL concept & ticketing tool.
Accurately document all work performed through ticketing system including details.

Personal Attributes:

Excellent End-user computing skills.
Good knowledge of Infrastructure support.
Strong analytical and problem-solving capabilities
Well organized and extremely detail-oriented
Strong customer service ethic and great communication skills, both oral and written
Passionate about delivering quality no matter what you are doing
Can work both independently and in a collaborative team-oriented environment
A self-starter, motivated to push the limits and think outside of the box
Fondness for solutions that are simple, elegant, and effective
Ability to work with and maintain confidential information

In-depth knowledge of:

Windows OS (e.g. XP, Vista, Windows 7, 10)
Microsoft Office applications
PC\Laptop hardware
PC\Laptop peripherals, including printers
Mobile devices

Basic knowledge of:

Active Directory
Exchange
Apple OS
SCCM

IT Qualifications

At least two of the following:

PC\Laptop OEM Maintenance Certification
CompTIA A+ Certification
Microsoft Certified IT Professional (MCITP) certification in the desktop area
Microsoft Office Specialist (MOS) Certification

Experience in a similar role

3+ years of relevant experience.

What next?

If you are looking for the next challenge in your career and wish to apply for this role, please forward your resume to [email protected]

Apply Now

Refine Your Search

application support specialist jobs in darwin, nt

Desktop Support Officer

Expression of Interest: NDIS Support Coordination Roles (Level 2 & 3)

Governance Specialist

Year Level Coordinator

Executive Director

Technical Specialist

Valuation Rolls Administrator

Customer Sales and Service Specialist

Site Administrator

Manager - Rosters and Operational Support

Manager - Process Improvements

E&I Coordinator

Warehouse Supervisor

Assistant Administration Manager

Customer Success Manager

Dental Assistant

People & Culture Business Partner

Consultant (First Nations)

Senior eLearning Developer

Customer Sales and Service Specialist

I want to receive the latest job alert for application support specialist in darwin, nt

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