In-Demand Division director Jobs in Canberra, Act

Director, IT Service Management | Full-time Permanent
Digital Canberra —Canberra ACT
- $149,172 - $167,151 a year
- Full-time
- Management
- Administrative experience
- Leadership
6d
Director, Future Students
Australian National University —Canberra ACT
- Full-time
- Administrative experience
- Recruiting
- Leadership
Program Manager - National Species List Uplift
Australian Government - Department of Climate Change, Energy, the Environment and Water —Canberra ACT
- $129,106 - $138,861 a year
- Management
- Research
- Team management
6d
Executive Support Officer - Women, Youth and Children | Full-time Permanent
Canberra Health Services —Canberra ACT
- $95,722 - $100,956 a year
- Full-time
- Employee assistance program
- Gym membership
7d
Associate Director | Director - Cost Management
Turner & Townsend —Canberra ACT
- Full-time
- Hybrid work
- Management
- Construction Management
Quick Apply
Director | Full-time Temporary with a Possibility of Permanency
Justice and Community Safety —Canberra ACT
- $149,172 - $167,151 a year
- Temporary
- Analysis skills
- Leadership
8d
Project Manager | Full-time Permanent
Infrastructure Canberra —Canberra ACT
- $191,177 a year
- Full-time
- Engineering
5d
Senior Marine Parks Compliance Officer
Australian Government - Department of Climate Change, Energy, the Environment and Water —Canberra ACT
- $6 - $112,044 a year
- Analysis skills
- Organisational skills
- AI
6d
Mortuary Services Technician - Pathology | Full-time Temporary with a Possibility of Permanency
Canberra Health Services —Canberra ACT
- $89,760 - $100,632 a year
- Temporary
- Employee assistance program
- Gym membership
5d
Manager, Digital Student Services
Australian National University —Canberra ACT
- $138,182 - $144,783 a year
- Full-time
- Management
- Agile
- Leadership
14d
Supply Operations Officer – Inventory Workflow | Full-time Permanent
Canberra Health Services —Canberra ACT
- $77,778 - $81,785 a year
- Full-time
5d
EL2 Director, Regulatory Coordination and Strategy
Australian Government —Canberra ACT
- Communication skills
1d
Business Coordinator - Business Support Services | Full-time Temporary with a Possibility of Permanency
Canberra Health Services —Canberra ACT
- $102,657 - $116,592 a year
- Temporary
- Employee assistance program
6d
Project Manager | Full-time Temporary with a Possibility of Permanency
Digital Canberra —Canberra ACT
- $127,597 - $136,873 a year
- Temporary
2d
Mainframe Team Leader, IT Roll and Event Applications
Australian Electoral Commission —Canberra ACT
- $122,163 - $137,665 a year
- Full-time
- Analysis skills
- Software development
3d
Senior Project Manager | Full-time Temporary with a Possibility of Permanency
Digital Canberra —Canberra ACT
- $149,172 - $167,151 a year
- Temporary
1d

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Director, IT Service Management | Full-time Permanent

Digital Canberra -
Canberra ACT

Apply Now

Job Details

Permanent | Full-time
$149,172 - $167,151 a year
6 days ago

Qualifications

Asset management
ITIL Certification
Management
Incident management
Administrative experience
ITIL
Problem management
Leadership

Full Job Description

Closes: 09 July 2026

Classification: Senior Information Technology Officer Grade B
Salary: $149,172 - $167,151 plus superannuation
Position No: 36915
Directorate: Digital Canberra
Advertised (Gazettal date): 25 June 2026
Contact Officer: Catriona Towner on [email protected] or (02) 6205 7252

Details: Under the broad direction of the hub’s Senior Director, the Director will:

Provide leadership and oversee procedures and compliance of IT Service Management functions including Change Management, Incident and Problem Management, Service Transition, Knowledge Management and Asset Management.
Provide leadership in the organisational compliance, performance, and improvement of individual IT Service Management / ITIL processes.
Develop and maintain standard user documentation (e.g. procedures, FAQs, guidelines).
Provide guidance and training to achieve a high level of understanding and compliance.
Optimise service management toolsets to standardise and automate the processes as much as possible.
Measure and report process outcomes and performance against the defined metrics.
Manage relationships and processes between the team, health service stakeholders and other relevant stakeholders in relation to policies, procedures and supportas agreed by the Digital Canberra Directorate
Plan, direct and co-ordinate a number of small ICT projects in relation to IT Service Management processes
Provide compliance activity associated with relevant change governance boards.
Lead or participate in relevant Digital Solutions Division related continuous improvement activities, policy development and reviews.
Undertake other duties appropriate to this level of classification which contribute to the operation of the Division.

We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.

Eligibility/Other requirements:

Knowledge of the clinical and or administrative systems currently used by Digital Canberra and Canberra Health Services would be an advantage but is not essential.
Qualifications in ITIL or experience working in an ITIL environment would be an advantage but not essential
AGSVA Negative Vetting 1 (NV1) level = Position of Trust (PoT). The successful applicant must be an Australian citizen and possess or acquire and maintain an Australian Government Security Vetting Agency (AGSVA) security clearance at the Negative Vetting 1 (NV1) level as an eligibility qualification. If AGSVA screening is not successful, your employment will not commence or, if already commenced, your employment will be reassessed.

Notes: A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months. Selection may be based on application and referee reports only.

How to Apply: Please submit a maximum two-page pitch providing examples demonstrating your suitability against the Selection Criteria section of the Position Description. Please also provide a current curriculum vitae, including the names of two referees.

Applications should be submitted .

Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.

The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal.

#LI-DNI

Apply Now

Refine Your Search

division director jobs in canberra, act

Director, IT Service Management | Full-time Permanent

Director, Future Students

Program Manager - National Species List Uplift

Executive Support Officer - Women, Youth and Children | Full-time Permanent

Associate Director | Director - Cost Management

Director | Full-time Temporary with a Possibility of Permanency

Project Manager | Full-time Permanent

Senior Marine Parks Compliance Officer

Mortuary Services Technician - Pathology | Full-time Temporary with a Possibility of Permanency

Manager, Digital Student Services

Supply Operations Officer – Inventory Workflow | Full-time Permanent

EL2 Director, Regulatory Coordination and Strategy

Business Coordinator - Business Support Services | Full-time Temporary with a Possibility of Permanency

Project Manager | Full-time Temporary with a Possibility of Permanency

Mainframe Team Leader, IT Roll and Event Applications

Senior Project Manager | Full-time Temporary with a Possibility of Permanency

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Closes: 09 July 2026

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