In-Demand Operations officer Jobs in Camperdown, Nsw

Operations Manager - NDIS Service Provider
Good Directions —Hornsby NSW
- From $175,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Business development
- Travel reimbursement
- Work from home
Quick Apply
10d
Service Officer
University of Sydney —Camperdown NSW
- $63.90 an hour
- Part-time
- Microsoft Excel
- Customer service
- Microsoft Office
5d
Part Time Customer Service Officer - Operations
Good Cycles —Alexandria NSW
- $35.15 - $63.27 an hour
- Part-time
- Bilingual
- CRM software
- Customer service
Quick Apply
3d
ICT Business Analyst
RackCorp —Sydney NSW
- $70,000 - $90,000 a year
- Full-time
- Bachelor's degree
- No degree
- In-person
Quick Apply
12d
Office Administrator
Velox Transport —Condell Park NSW
- From $27 an hour
- Part-time
- Sales
- Microsoft Office
- In-person
Quick Apply
Project Support Officer
Transport For NSW —Sydney NSW
- $95,543 - $100,405 a year
- Full-time
- Organisational skills
10d
Aviation Security Officers
Australian Concert and Entertainment Security (ACES) —Redfern NSW
- Weekend availability
- Customer service
- First Aid Certification
- Leadership
Work Order Management Officer
Assetlink —Gladesville NSW
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Employee assistance program
Program Support Officer
Transport For NSW —Mascot NSW
- $121,175 - $135,716 a year
- Full-time
- Management
- Microsoft Office
- Administrative experience
2d
Administrative Officer
University of Sydney —Camperdown NSW
- $93,345 - $104,515 a year
- Part-time
- Administrative experience
- University
- Data entry
5d
Property Manager
Your Next Move Real Estate —Kingsford NSW
- $58,314.85 - $75,000.00 a year
- Full-time
- Management
- Customer service
- In-person
- Parental leave
Quick Apply
3d
Administrative Support Officer
NSW Police Force —Surry Hills NSW
- $87,199 - $95,482 a year
- Full-time
12d
SVP Client Delivery & Regional Lead APAC
Accommodations Plus International —Mascot NSW
- Full-time
- Bilingual
- Sales
- Marketing
Quick Apply
Senior Place Programs Officer
Transport For NSW —Mascot NSW
- $124,810 - $139,787 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Administration Officer
St Vincent's Health Australia —Inner West NSW
- $73,915.12 - $76,218.80 a year
- Part-time
School Administrative Officer - Part Time - 0.606FTE - Ongoing - Wilton Ridge Public School
School Administrative and Support —Sydney NSW
- $40.64 an hour
- Part-time
- Communication skills
10d
Administration - Home Support Officer
Uniting NSW.ACT —Leichhardt NSW
- Customer service
- Microsoft Office
- No degree
- Employee assistance program
1d
Payroll Officer
King Living —Turrella NSW
- Contract
- Microsoft Excel
Quick Apply
Authorised Officer
Transdev —Sydney NSW
- 8 hour shift
- Customer service
- Microsoft Office
- First Aid Certification
Manager, Criminal Records
NSW Police Force —Parramatta NSW
- $154,231 - $178,369 a year
- Full-time

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Operations Manager - NDIS Service Provider

Good Directions
Hornsby NSW

Quick Apply

Job Details

Full-time
From $175,000 a year
10 days ago

Benefits

Travel reimbursement
Remote work allowance
Work from home

Qualifications

Management
Operations management
Sales
Business development
Education
Bachelor's degree
Driver Licence
Communication skills
Negotiation

Full Job Description

Position Title: Operations Manager

Reporting to: Chief Operating Officer

About Good Directions: Serving over 120 NDIS participants, claiming over $60mil yearly in supports. In this time of industry change, Good Directions is uniquely positioned to capitalise on its ability to service all Australian states (excl. WA and NT), and is seeking skilled managers who are eager to oversee the provision of active supports that transform the life of the people we support.

As Operations Manager, you will lead and expand Good Directions’ disability support services. You’ll combine strategic business development with hands-on service delivery to ensure participants and their families have increasing control, safety, and choice in their daily supports. We are seeking two leaders who will take on end to end ownership of the participant experience, actively acquire new participant sign-ups and coach local site services to ensure participant satisfaction and service compliance.

Reasons for Job Opening:
NSW: Strong existing presence, grown since 2014.
QLD: Experiencing rapid growth over the past few years and seeking a person willing to travel within the state to meet with existing and new participants, ensuring service excellence.

Key Responsibilities

· Establish new service sites: identify premises, secure resourcing and coordinate onboarding

· Design, implement and grow SIL, SDA and day-to-day support offerings

· Oversee management of supports to participants, incl. specialist support coordination (as req.)

· Prepare and review SIL quotes, NDIS plan-review reports and AAT submissions

· Advocate for sustainable, high-quality services and negotiate on behalf of participants

· Ensure full compliance with relevant regulations, including protecting participants and Good Directions with regards to financial, legal, and operational matters.

· Maintain budgets, bookkeeping and small-business administration

· Build and maintain networks across housing, life planning, allied health and community sectors

· Monitor performance metrics, drive continuous improvement and report to leadership

· Work directly with IT contractors to explore new tech and change existing tech to automate and improve it

Essential Skills & Experience

· Demonstrated commitment to person-centred disability supports and empowering families

· Proven communication, negotiation and stakeholder-management skills

· Strong business development and operational management background

· Exceptional attention to detail in complex regulatory environments

· Ability to problem-solve with a visionary outlook and draw on external expertise when needed

· Integrity, resilience and adaptability in fast-changing contexts

Work Arrangement: Hybrid work from home (home office setup provided) with travel to participants as required, to our Sydney office 3 days/week (NSW employees) and to team events (2-3 per annum, rotating location NSW/VIC/SA/QLD).
Supports: Peer support, professional development and team-based training.

Remuneration: Full time position, attractive salary package of $140k+super+travel/home office allowance+annual professional fees/training allowance - subject to experience and qualifications.

To be considered for this position you must have:

· A reference detailing how you advocated/assisted people with disabilities

· 10+ years of Operations management experience in an enterprise environment

· Degree qualified, with a proven track record of taking ownership and driving results

· Experience managing people, including geographically dispersed teams

· Strong problem structuring and solving skills and ability to deal with ambiguity

· Experience in client management, sales, bookkeeping, small business planning, human resources, events, life planning, housing, budgeting, networking and innovation

· Driver’s licence and motor vehicle

Supplementary Pay: Organisational performance bonus (paid before Christmas) + Individual KPI performance bonus (paid in July).

Job Type: Full-time

Pay: From $175,000.00 per year

Benefits:

Travel reimbursement
Work from home

Application Question(s):

For Agency Managed participants with severe & profound disabilities how would you expect a 'participant-owned' service to differ from a 'provider-owned' service?
Provide a covering letter to describe your motivation for applying to this position.
Share a practical example of how you have led the establishment or expansion of disability support service or another business service?
Briefly detail your experience maintaining operational consistency across diverse teams, including how you overcame a specific challenge.
What is an example of a successful outcome that demonstrates your approach to management?

Education:

Bachelor Degree (Required)

Experience:

Operations management: 10 years (Required)

Work Authorisation:

Australia (Required)

Work Location: Hybrid remote in Hornsby NSW

Quick Apply

Refine Your Search

operations officer jobs in camperdown, nsw

Operations Manager - NDIS Service Provider

Service Officer

Part Time Customer Service Officer - Operations

ICT Business Analyst

Office Administrator

Project Support Officer

Aviation Security Officers

Work Order Management Officer

Program Support Officer

Administrative Officer

Property Manager

Administrative Support Officer

SVP Client Delivery & Regional Lead APAC

Senior Place Programs Officer

Administration Officer

School Administrative Officer - Part Time - 0.606FTE - Ongoing - Wilton Ridge Public School

Administration - Home Support Officer

Payroll Officer

Authorised Officer

Manager, Criminal Records

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