In-Demand auto & general insurance Jobs in brisbane qld

Assessing Support Officer
Auto & General Holdings —Underwood QLD
- Customer service
- Computer skills
- Communication skills
- Parental leave
- Gym membership
Quick Apply
Comparison Expert General Insurance
Auto & General Holdings —Brisbane QLD
- Sales
- Communication skills
- Paid training
- Employee discount
Quick Apply
Motor Assessor QLD
Auto & General Holdings —Enoggera QLD
- Parental leave
- Gym membership
Quick Apply
Senior Motor Claims Consultant - Technical
Auto & General Holdings —Toowong QLD
- Customer service
- In-person
- Negotiation
- Parental leave
- Gym membership
Quick Apply
Home Assessing Team Leader
Auto & General Holdings —Toowong QLD
- Team management
- Organisational skills
- Communication skills
- Parental leave
- Gym membership
Quick Apply
Home Assessor SA
Auto & General Holdings —Toowong QLD
- Organisational skills
- Construction
- Communication skills
- Parental leave
- Gym membership
Quick Apply
13d
Head of IT Partnerships
Auto & General Holdings —Brisbane QLD
- AWS
- Budgeting
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14d
Senior Developer
Auto & General Holdings —Toowong QLD
- DevOps
- SQL
- AWS
- Work from home
- Parental leave
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Investigations Coordinator
Auto & General Holdings —Mango Hill QLD
- Administrative experience
- Computer skills
- Communication skills
- Parental leave
- Gym membership
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13d
Delivery Lead
Auto & General Holdings —Brisbane QLD
- Azure
- DevOps
- Agile
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Home Assessor
Auto & General Holdings —Toowong QLD
- Organisational skills
- Communication skills
- Time management
- Parental leave
- Gym membership
Quick Apply
Parts Coordinator
Auto & General Holdings —Mango Hill QLD
- Azure
- Microsoft Office
- AWS
- Parental leave
- Gym membership
Quick Apply
Contact Centre Sales Coach
Auto & General Holdings —Brisbane QLD
- Sales
Quick Apply
Home Loan Call Centre Consultant
Auto & General Holdings —Brisbane QLD
- Customer service
- Salesforce
- Financial services
- Employee discount
Quick Apply
Senior Test Analyst
Auto & General Holdings —Toowong QLD
- Management
- Software development
- Agile
- Work from home
- Parental leave
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Analyst Developer
Auto & General Holdings —Toowong QLD
- DevOps
- SQL
- AWS
- Work from home
- Parental leave
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Distribution Administrator
Auto & General Holdings —Toowong QLD
- Parental leave
- Gym membership
Quick Apply
IT GRC Analyst
Auto & General Holdings —Brisbane QLD
- Employee discount
Quick Apply
Automation Analyst
Auto & General Holdings —Toowong QLD
- Hybrid work
- Azure
- DevOps
- AWS
- Work from home
- Employee discount
Quick Apply
Data Manager Platforms
Auto & General Holdings —Brisbane QLD
- Azure
- DevOps
- AWS
Quick Apply

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Assessing Support Officer

Auto & General Holdings -
Underwood QLD

Quick Apply

Job Details

Permanent

Benefits

Parental leave
Gym membership
Paid volunteer leave
Insurance services

Qualifications

Customer service
Computer skills
Communication skills

Full Job Description

The role

We have an exciting opportunity for an Assessing Support Officer, based at either our Enogerra or Underwood site. If you’re looking for a position where you can support our assessing team, build strong working relationships and be part of a supportive environment, this could be a good fit for you.

As our new Assessing Support Officer, you will be responsible for administrative tasks and activities related to all components of the Motor Claim. You will play a vital part in ensuring a smooth and efficient assessment process, reducing claims duration and delivering an excellent customer experience.

You will:

Provide excellent customer service, following all relevant system & protocols outlined in the knowledge system.
Maintain consistent & proactive communication with customers, repairers and tow operators, identifying and appropriately acting on instances of customer dissatisfaction
Provide appropriate advice and guidance to customers to inform their decision making leading to optimal assessing, repair, or total loss resolutions.
Facilitate rebooking and pathing activities by guiding customers into our Internal Assessment Centres (IACs) and repairer network.
Effectively manage all aspects of repairer services throughout the fulfilment process and proactively manage all administrative activities from booking to assessment authorisation.

What experience you’ll bring

Highly developed verbal & written communication skills with the ability to influence stakeholder outcomes
Previous experience working in the Insurance industry, with demonstrated strong customer service skills
Strong computer skills with previous experience working with industry specific programs, or the ability to quickly learn the necessary systems
Ability to effectively prioritise tasks and manage workload, with the ability to adapt to unexpected demands and a team player
Able to manage challenging situations in a calm and professional manner, with a problem solving, solutions focused approach

Our Perks

Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
Grow with us - we’ve got learning and professional development opportunities to suit everyone.
Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.

About us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

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Refine Your Search

auto & general insurance jobs in brisbane qld

Assessing Support Officer

Comparison Expert General Insurance

Motor Assessor QLD

Senior Motor Claims Consultant - Technical

Home Assessing Team Leader

Home Assessor SA

Head of IT Partnerships

Senior Developer

Investigations Coordinator

Delivery Lead

Home Assessor

Parts Coordinator

Contact Centre Sales Coach

Home Loan Call Centre Consultant

Senior Test Analyst

Analyst Developer

Distribution Administrator

IT GRC Analyst

Automation Analyst

Data Manager Platforms

I want to receive the latest job alert for auto & general insurance in brisbane qld

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