In-Demand Service delivery officer Jobs in Brisbane, Qld

Customer Service Officer
Certis Group —Brisbane QLD
- Weekend availability
- Customer service
- Organisational skills
- Communication skills
- Employee assistance program
- Employee discount
Service Delivery Officer
St John Ambulance Qld —Brisbane QLD
- $36.75 - $36.76 an hour
- Full-time
- Administrative experience
- First Aid Certification
- Communication skills
Quick Apply
13d
Workplace Supply Officer / Field Service & Stock Replenishment – Brisbane
Kulbardi —Brisbane QLD
- $30 - $32 an hour
- Full-time
- Merchandising
- Warehouse
- Communication skills
Quick Apply
Customer Service Specialist - Call Centre
Concentrix —Brisbane QLD
- Full-time
- Customer service
- In-person
- Communication skills
- Paid training
Administration Officer & Delivery Driver (Hybrid Role)
CV Healthcare —Inala QLD
- $36 - $38 an hour
- In-person
- Communication skills
Quick Apply
Gallery Officer | Pine Rivers Art Gallery
City of Moreton Bay —Strathpine QLD
- $46.31 an hour
- Part-time
- Time management
11h
Security Officer - QLD TAFE Southbank
Downer Group —South Brisbane QLD
- Full-time
- Writing skills
- University
- Education
- Employee assistance program
Administration Officer - Hospital in The Home
Queensland Government —Brisbane QLD
- Microsoft Office
- Communication skills
Supply Officer
OSS MARITIME GROUP —Hemmant QLD
- $60,000 - $70,000 a year
- Full-time
- Microsoft Office
- In-person
- Office experience
Quick Apply
8d
Rostering Officer
Anglicare Southern Queensland —Eight Mile Plains QLD
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Parental leave
2d
Indoor Delivery Officer
Australia Post —Stafford QLD
- Full-time
- Warehouse
19h
Monitoring Officer
Queensland Government —Brisbane QLD
- Temporary
- Management
- Databases
2d
Client Service Officer
Queensland Government —Brisbane QLD
- Temporary
Administration Officer
Queensland Government —Brisbane QLD
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Delivery Support Officer
Queensland Government —Brisbane QLD
- Full-time
- Employee assistance program
8d
Facilities Officer
St Vincent de Paul Society —South Brisbane QLD
- $40.89 an hour
- Full-time
- Microsoft Office
- HVAC
- Communication skills
- Employee assistance program
8d
Administration Officer - Switchboard Services
Queensland Government —Brisbane QLD
- Temporary
- Customer service
- Computer skills
- Communication skills
7d
Scheduling Officer
Anglicare Southern Queensland —Stafford QLD
- From $33.48 an hour
- Full-time
- Health insurance
- Employee assistance program
1d
Fleet Allocator
Cement Australia —Brisbane QLD
- $600 a day
- ERP systems
- Microsoft Office
- Communication skills
- Health insurance
- Work from home
Security Officer Casual
Queensland Government —Brisbane QLD
- Communication skills

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Customer Service Officer

Certis Group -
Brisbane QLD

Apply Now

Job Details

Benefits

Employee assistance program
Employee discount
Opportunities for advancement

Qualifications

RSA
Customer service
Driver Licence
Organisational skills
Security
Security Licence
Communication skills

Full Job Description

At Certis Security Australia, our mission is to make our world safer, smarter and better. As Australia’s only next-generation security company operating at scale, we deliver exceptional customer experiences through professional, customer-focused people who help create safe, successful and memorable events.

Job Impact

As a Customer Service Officer, your mission is to ensure every attendee leaves with a smile.

You'll be the go-to person for all things customer-related, from answering enquiries to escalating issues on the spot. Your role is pivotal in making each event a resounding success through stellar communication, quick problem-solving, and seamless teamwork. Join us and be the heartbeat of our events, making every moment count.

About the Role

This is a dynamic, customer-facing role where no two events are the same. You will work closely with event coordinators and team members to support the successful delivery of events while providing exceptional service to attendees.

Your ability to communicate effectively, resolve issues quickly, and create positive customer experiences will be key to ensuring every event runs smoothly and successfully.

Key Responsibilities

Primary duties include but are not limited to:

Greet and assist event attendees with a warm and professional demeanour.
Address and resolve customer enquiries and escalate issues promptly and efficiently.
Support the planning and execution of events, ensuring all customer-related aspects run smoothly.
Collect and analyse customer feedback to improve future events.
Maintain accurate documentation of customer interactions and transactions.
Work closely with event coordinators and team members to deliver outstanding event experiences.
Contribute to creating a welcoming, professional, and enjoyable environment for attendees.

About You

Strong communication and interpersonal skills.
Excellent customer service skills with a professional and positive attitude.
Ability to think on your feet and resolve issues effectively.
Strong attention to detail and organisational skills.
Ability to work collaboratively within a team environment.
Physically capable of standing and walking for extended periods.
Available to work days, weekends, and weeknights.

Desirable

Current RSA.
Current Driver's Licence is beneficial but not essential; however, you must be able to travel to various locations as required.

Benefits & Culture

Friendly and inclusive work environment.
Career progression opportunities and emphasis on learning and development.
Access to a bespoke high-potential development program, including exposure to executive leadership and overseas projects.
Employee discount program offering savings at over 400 retailers Australia-wide.
Well-being program providing advice and support for mental, physical, and financial wellbeing.
Employee Assistance Program (EAP) available to employees and their families.
Cultural diversity is valued and supported.

Why Join Certis

Be part of a values-driven organisation focused on delivering exceptional customer experiences.
Access ongoing training, development opportunities, and career pathways.
Work alongside experienced professionals in a supportive team environment.
Enjoy a rewarding role where every event brings new opportunities and challenges.
Employee benefits including retail discounts, annual awards, employee engagement initiatives, and a Reward & Recognition Framework.

Next Steps

Once you've submitted your application, the next step is to complete a virtual interview with Certis.

This is an important part of our hiring process and must be completed for your application to be considered further.

After you've finished your virtual interview, our hiring managers will review all candidates. If you're successful in progressing to the next stage, we'll be in touch to let you know what's next.

Diversity Statement

Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered.

We actively encourage First Nations and Torres Strait Islander peoples, veterans and candidates from diverse backgrounds to apply.

Certis Security Australia – Master Licence Details

Sydney Night Patrol & Inquiry Co Pty Ltd

NSW 400674602
ACT 17501220
QLD 41315
WA SA48240
NT 345
SA ISL 178143
TAS 3020

Certis Security Australia Pty Ltd

NSW 405149073
ACT 17501742
QLD 3158254
WA SA 72311
SA ISL 235794
VIC Z05 798 61S
VIC Z05 798 40S
NT 1093
TAS 458596293

Video

Apply Now

Refine Your Search

service delivery officer jobs in brisbane, qld

Customer Service Officer

Service Delivery Officer

Workplace Supply Officer / Field Service & Stock Replenishment – Brisbane

Customer Service Specialist - Call Centre

Administration Officer & Delivery Driver (Hybrid Role)

Gallery Officer | Pine Rivers Art Gallery

Security Officer - QLD TAFE Southbank

Administration Officer - Hospital in The Home

Supply Officer

Rostering Officer

Indoor Delivery Officer

Monitoring Officer

Client Service Officer

Administration Officer

Delivery Support Officer

Facilities Officer

Administration Officer - Switchboard Services

Scheduling Officer

Fleet Allocator

Security Officer Casual

I want to receive the latest job alert for service delivery officer in brisbane, qld

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