In-Demand Client service officer Jobs in Brisbane, Qld

Client Service Officer - Client Support
Shine Lawyers —Brisbane QLD
- Full-time
- Remote
- Work from home
Client Service Officer
Queensland Government —Brisbane QLD
- Temporary
Shift Fill Officer (After Hours) - Casual | Hybrid
Spinal Life Australia —Woolloongabba QLD
- $50.61 an hour
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Negotiation
Quick Apply
5d
Customer Experience Officer - Part-time
Hiya Health —Hillcrest QLD
- $33 - $34 an hour
- Part-time
- Customer service
- Administrative experience
- In-person
- Employee discount
Quick Apply
Administration Officer
Queensland Government —Brisbane QLD
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Client Services and Administration Officer
Apiary Financial —Milton QLD
- $60,000 - $70,000 a year
- Urgently hiring
- Microsoft Office
- Administrative experience
- Computer skills
Quick Apply
Expense Support Officer
Anglicare Southern Queensland —Fortitude Valley QLD
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Health insurance
- Work from home
Administration Officer - Stretton
Southern Cross Care QLD —Drewvale QLD
- $34 - $38 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Employee assistance program
Quick Apply
18h
Administration Officer - Casual
Queensland Government —Brisbane QLD
Administration & Reception Officer - Support at Home
Alzheimers QLD - Parent Entity - true —Upper Mount Gravatt QLD
- $85,000 - $88,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
12d
Workplace Inclusion and Support Officer
Endeavour Foundation —Wacol QLD
- Up to $92,000 a year
- Full-time
- Microsoft Office
- Education
- Health insurance
- Parental leave
Associate, Executive Support & Operations Officer
Queensland Treasury Corporation —Brisbane QLD
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Parental leave
12d
Central Admissions Officer
Bolton Clarke —Brisbane QLD
- Full-time
- Remote
- CRM software
- Customer service
- Microsoft Office
- Health insurance
- Employee assistance program
5d
Business Support Officer
GenusPlus Group —Fortitude Valley QLD
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
18h
General Manager - East Coast based
Cater Care Australia / Cater Care Services —Milton QLD
- Full-time
- Hospitality
- Culinary experience
- No degree
- Employee discount
Quick Apply
2d
Administration Officer - Medical Workforce and Education Unit
Queensland Government —Brisbane QLD
- Temporary
- Medical office experience
- Education
12d
Customer Service officer - Multi Site
Australian Audiology Hearing Specialiats —South Brisbane QLD
- $29.15 - $33.18 an hour
- Management
- Customer service
- Microsoft Office
Quick Apply
8d
Intake and Assessment Officer
Anglicare Southern Queensland —Strathpine QLD
- Full-time
- Experience working with children
- Social Work
- Health insurance
- Employee assistance program
Housing Officer - PT
Lutheran Services —Brisbane QLD
- $47.63 - $51.25 an hour
- Part-time
- Communication skills
- Employee assistance program
- Employee discount
Office and Client Coordinator - Brisbane
Knowmore Legal Service —Brisbane QLD
- Full-time
- Microsoft Office
- Administrative experience
- Time management
- Employee assistance program
Quick Apply

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Client Service Officer - Client Support

Shine Lawyers -
Brisbane QLD

Apply Now

Job Details

Full-time

Benefits

Work from home

Full Job Description

Work with authentic and supportive people who are truly invested in you
Join a passionate team who really care about our clients
Achieve a true work life balance with four days from home, one in the office!

The Opportunity

At Shine Lawyers, we champion better justice for our clients and as a full time Client Service Officer, that starts with you.

Working across a range of either class actions or personal injury matters, you’ll have the privilege of being the gateway to help new clients secure the justice they deserve. You'll do this by responding to both inbound and outbound enquiries from potential clients who are eager to progress their matter with us.

You’ll have the flexibility to achieve a strong work life balance, with four days working from home, and one connection day in the Brisbane CBD office per week. This role also operates across a rotating roster, with the first shift starting at 7am and the last shift finishing at 7pm.

With empathy, adaptability and initiative, you will be a true champion of our clients by:

Focusing on providing an exceptional client experience, in responding to enquiries both over the phone and in writing (email, social media, website chat, to name a few).
Creating a safe and empathetic space for clients to share their vulnerable experiences that have brought them to be speaking to us.
Using curiosity and active listening to interpret the needs of clients, to assist them on their journey to seeking compensation.
Using your strong relationships with the legal teams to ensure our new clients are booked in for initial meetings with them.

What you’ll bring

You’ll have come from a background working within a complex client focussed environment, ideally handing the enquiries of those who are facing trauma or health concerns.
You’ll be well equipped to multi-task across multiple systems in a fast-paced environment.
You’ll bring an eagerness to provide the upmost care in handling clients’ sensitive and often complex matters.
You’ll recognise and value the importance of your role in being the gateway to support for clients.
The ability to work a 38 hour per week, on a rotating roster between the hours of 7am and 7pm.

Shine Lawyers: Your calling to right wrong.

At Shine, purpose really matters.

It’s our clients, who summon the courage to stand up to injustice.
It’s the communities we are part of and support every day.
It’s our team, who champion what’s right and make this place what it is.

We've been standing up for the rights of everyday Australians for more than 50 years. We’ve achieved a lot but you’ll find no airs and graces here. We’re humble yet relentless. We don’t pretend to be anything other than ourselves. And together, we’ve created a place for you to thrive.

Here are some of the things we hope you’ll love about working with us:

Connect and be you: Get the flexibility and benefits you need, and work with truly authentic people. We’ll provide you with the tech and support to do your best work from home or the office. And you can enjoy the security of a large, well-established firm that treats you as a person, not a number.
Challenge and be challenged: We’re not here for “easy”. We want you to take your place at Shine and make a real impact. Question and challenge - that’s how we grow.
Achieve and grow: Start your Shine journey with our in-house learning programs, where you’ll find immediate connection and be set up for success. You will be provided real opportunities to step up and grow - within your role and beyond.

Excited to join us and stand up to injustice? Apply now and make Shine Justice a place for you.

As part of The Circle Back Initiative, we want you to feel supported through our recruitment process, which means that you will hear back from our friendly team – no matter the outcome.

We are committed to making Shine Lawyers a place for you by encouraging and supporting our people to bring their authentic selves to the workplace, and as a result, we know you’ll put your best self forward while righting wrong for our clients. We’re passionate about maintaining a diverse and inclusive environment here at Shine that celebrates all of our differences with age, disability, ethnicity, gender and sexual orientation, to name a few, and we encourage applications from Aboriginal and Torres Strait Islander candidates. You bring you.

Apply Now

Refine Your Search

client service officer jobs in brisbane, qld

Client Service Officer - Client Support

Client Service Officer

Shift Fill Officer (After Hours) - Casual | Hybrid

Customer Experience Officer - Part-time

Administration Officer

Client Services and Administration Officer

Expense Support Officer

Administration Officer - Stretton

Administration Officer - Casual

Administration & Reception Officer - Support at Home

Workplace Inclusion and Support Officer

Associate, Executive Support & Operations Officer

Central Admissions Officer

Business Support Officer

General Manager - East Coast based

Administration Officer - Medical Workforce and Education Unit

Customer Service officer - Multi Site

Intake and Assessment Officer

Housing Officer - PT

Office and Client Coordinator - Brisbane

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