In-Demand Reservations manager Jobs in Bass Hill Nsw

Reservations Manager - Rydges Bankstown
EVT Group —Bass Hill NSW
- Part-time
- Customer service
- English
- Resort
- Parental leave
8d
Luxury Cruise Team Manager
Firstclass.com.au —Parramatta NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Reservations Manager - Emirates Wolgan Valley, a Ritz-Carlton Lodge (Sydney CBD based)
Marriott International, Inc —Sydney NSW
- Full-time
- Customer service
Reservations Supervisor
Hunter Street Hospitality —Sydney NSW
- Full-time
- Hospitality
- Administrative experience
- Leadership
- Employee assistance program
Quick Apply
9d
Duty Manager | Opera Bar | Applejack Hospitality
Applejack —Sydney NSW
- Overtime
- POS
- Restaurant experience
- Paid training
Quick Apply
Group Travel Manager - North Sydney, NSW
FCM Meetings & Events —Sydney NSW
- $90,000 - $100,000 a year
- Full-time
- Microsoft Excel
- Management
- Customer service
- Health insurance
- Parental leave
Night Manager - Harbour Rocks Hotel
EVT Group —The Rocks NSW
- Full-time
- Hotel experience
- Resort
- Parental leave
Reservation Sales Agent (RSA)
APX Hotels Apartments —Rosehill NSW
- Night shift
- Sales
- Customer service
- Communication skills
Guest Services Agent
Breakfree on Broadway —Glebe NSW
- $26.44 - $44.15 an hour
- Part-time
- Customer service
- Organisational skills
- In-person
- Employee discount
Quick Apply
Branch Manager
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Reward Travel Team Manager
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Executive Assistant - Travel & Business Operations
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Director of Revenue
PULLMAN —Sydney NSW
- $125,000 - $135,000 a year
- Full-time
- Management
- Analysis skills
- Team management
Quick Apply
12d
Duty Manager
TFE Hotels —Sydney NSW
- $73,000 - $77,000 a year
- Full-time
Venue Manager
Alfa Hospitality —Sydney NSW
- Full-time
- Hospitality
- In-person
- Leadership
Quick Apply
First Class Travel Consultants Top Travel Sales Consultants? First-Class Clients, First-Class Rewards
Firstclass.com.au —Parramatta NSW
- $100,000 - $150,000 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Luxury Cruise Specialists
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Guest Services Agent
AccorHotel —Sydney NSW
- Customer service
- Communication skills
- Employee assistance program
Quick Apply
Reservation Agent
Four Seasons —Sydney NSW
- Weekend availability
- Hospitality
- Organisational skills
- Guest services
Guest Recognition Specialist
Four Seasons —Sydney NSW
- Full-time
- Management
- Analysis skills
- Communication skills
6d

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reservations manager jobs near bass hill nsw

Reservations Manager - Rydges Bankstown

EVT Group
Bass Hill NSW

Apply Now

Job Details

Part-time
8 days ago

Benefits

Parental leave
Paid volunteer leave

Qualifications

Customer service
English
Dayforce

Full Job Description

About EVT: Rydges Bankstown is part of EVT, one of Australasia’s market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It’s why we all call ourselves Daymakers - because each day is a chance to add the wow factor for our customers and continually grow in our own careers.

Proudly owned and operated in Australia and New Zealand, Rydges offers refreshingly local stays in city, regional and resort-style hotels. We’re not just in the neighbourhood, we’re part of it. Every hotel is designed for ease, connection and quality. From check-in to check-out, our local heroes bring a can-do attitude and “too easy” service. Whether it’s for work or a well-earned break, our place feels like home with the charm of somewhere new. Join us to help make every moment memorable.

EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia’s most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you’re in, there’s no limits on where your career could take you.

About the Role
As a Reservations Manager you’ll be the first point of contact for all guest phone and digital enquiries, setting the tone for a seamless and memorable stay. From restaurant bookings and room service orders to housekeeping requests and reservations, you’ll coordinate it all with flair and precision. Your deep knowledge of the resort will shine through every interaction, ensuring guests feel heard, supported, and delighted from the moment they reach out. If you love being at the centre of the action and thrive on delivering exceptional service, this is your moment to shine.

This is a part-time role with 20-25 hours a week available, perfect for someone looking for worklife balance or returning to the workforce.

Key Accountabilities

Accurately handle FIT and group bookings, waitlists, cancellations, and special requirements using PMS (Opera) and related systems.
Act as a trusted contact for guests, addressing inquiries, preferences, and concerns while ensuring seamless check-in/check-out processes.
Promote hotel services, offers, and upgrades to enhance guest stays.
Log guest complaints, update profiles, and escalate issues to management promptly.
Maintain and merge guest/company profiles for accurate reporting and recognition.
Collaborate effectively with hotel teams to ensure smooth operations and guest satisfaction.
Maintain in-depth knowledge of reservation procedures, PMS (Opera), and other relevant systems.
Assist colleagues with additional duties as required to support overall team performance.

Skills & Experience

Similar experience in a customer service role, ideally within a hotel or resort, with a natural ability to make guests feel welcome and cared for.
Confident communicator who’s approachable and ready to handle both compliments and concerns with ease.
Fluent in English, with extra language skills a bonus.
Organised and able to juggle priorities, meet deadlines, and keep things running smoothly—even when it’s busy.
Tech-savvy, comfortable with reading, writing, basic maths, and navigating computer systems.
Creative problem-solver who turns challenges into opportunities for memorable guest experiences.
Thrives in a fast-paced environment, maintains a polished appearance, and takes pride in personal grooming and uniform standards.
Flexible and willing to work nights, weekends, and holidays as part of the team.

Perks from Day One
As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels - no ivory towers.

50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
$2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
Seasonal perks at Thredbo.
Rapid career growth across our hotel & entertainment network.
Paid parental leave; community & volunteering opportunities.

Apply Now
Join Rydges and become an EVT experience creator, opportunity taker, the ultimate Daymaker.
Join and make a positive impact on our people, communities, and environment every day.

Send your CV and a short cover letter. We welcome applicants from all backgrounds and review applications as they come in - don’t wait! We can’t wait to see the places your career will go with EVT.

When you click apply, you’ll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You’ll simply enter your details and answer a few quick screening questions so we can get to know you better.

Apply Now

Refine Your Search

reservations manager jobs in bass hill nsw

Reservations Manager - Rydges Bankstown

Luxury Cruise Team Manager

Reservations Manager - Emirates Wolgan Valley, a Ritz-Carlton Lodge (Sydney CBD based)

Reservations Supervisor

Duty Manager | Opera Bar | Applejack Hospitality

Group Travel Manager - North Sydney, NSW

Night Manager - Harbour Rocks Hotel

Reservation Sales Agent (RSA)

Guest Services Agent

Branch Manager

Reward Travel Team Manager

Executive Assistant - Travel & Business Operations

Director of Revenue

Duty Manager

Venue Manager

First Class Travel Consultants Top Travel Sales Consultants? First-Class Clients, First-Class Rewards

Luxury Cruise Specialists

Guest Services Agent

Reservation Agent

Guest Recognition Specialist

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