In-Demand security security Jobs in ballarat, vic

Customer Contact Officer
Serco Plc —Ballarat VIC
- Part-time
- Customer service
- Computer skills
- On-the-job training
- Employee assistance program
Security Technician
Z Protection Services —Ballarat VIC
- $64,544.66 - $126,849.87 a year
- Part-time
- Construction site
- Customer service
- Construction
Quick Apply
3d
Crowd Controller
Z Protection Services —Ballarat VIC
- $35 - $60 an hour
- Weekend availability
- Management
- First Aid Certification
- In-person
Quick Apply
Security Guards
Downer Group —Wendouree VIC
- Weekend availability
- Writing skills
- First Aid Certification
- Communication skills
- Employee assistance program
9d
Sales Assistant
Smokemart & GiftBox —Wendouree VIC
Client Services Officer
Findex —Ballarat VIC
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Social Media Content Creator
Z Protection Services —Ballarat VIC
- $35 - $60 an hour
- Construction site
- In-person
- Marketing
Quick Apply
Entry Level Service Delivery Analyst - Service Delivery Centre
EY —Ballarat VIC
- Microsoft Office
- Analysis skills
- Recruiting
- Parental leave
Service Leader
Camp Australia —Ballarat VIC
- Part-time
- Childcare
- First Aid Certification
- Parental leave
- Employee assistance program
NDD Operator
Interflow —Ballarat VIC
- Overtime
- Plumbing
- Cleaning
- On-the-job training
- Parental leave
Dependency Management Consultant
Accenture —Ballarat VIC
- Full-time
- Analysis skills
- Agile
- Communication skills
- Parental leave
Smokemart & GiftBox Wendouree – Sales Assistant
OTR Group —Wendouree VIC
Network Engineer
Grampians Health —Ballarat VIC
- $42.34 - $46.80 an hour
- Full-time
- Customer service
Experienced Fence Builder
MFE Fencing PTY LTD —Ballarat VIC
- $35 - $50 an hour
- Full-time
- Carpentry
- Power tools
- Construction
- Travel reimbursement
Quick Apply
5d
Technology and Operations Centre Referrals
Accenture —Ballarat VIC
- Full-time
- On-the-job training
- Parental leave
Heavy Rail Plant Operator - Ballarat NS
V/Line —Ballarat VIC
- Overtime
- Recruiting
- Outdoor work
- Commuter assistance
1d
Site Manager - Defence
Compass Group Australia —Ballarat VIC
- Full-time
- Management
- Budgeting
- Leadership
8d
Pathology Collector
Healius —Ballarat VIC
- Full-time
- Blood sampling
- Customer service
- Clinic
- Paid training
- Health insurance
Fabricator
Freighter Group —Wendouree VIC
- $34 - $45 an hour
- Overtime
- Assembly
- Welding
- Manufacturing
Quick Apply
Assessment and Authorisation
Accenture —Ballarat VIC
- Full-time
- Education
- Bachelor's degree
- No degree
- On-the-job training
- Parental leave

I want to receive the latest job alert for security security in ballarat, vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

security security jobs near ballarat, vic

Site Manager jobs in Ballarat VIC

Sales Assistant jobs in Smythes Creek VIC

Site Manager jobs in Lake Macquarie Nsw

Site Manager jobs in Sunshine Coast Qld

Property Manager jobs in Sydney Nsw

Site Manager jobs in Brisbane Qld

Fitness, Pilates, Yoga, Studio Manager jobs in Sydney Nsw

Hospitality Manager jobs in Perth Wa

Community Services, Visa Sponsorship jobs in Northern Territory

Client Services jobs in Wallan Vic

Student Placement, Community Services jobs in Cannington Wa

Community Services jobs in Port Macquarie Nsw

Community Services jobs in Werribee Vic

Sales Assistant jobs in Tanah Merah Qld

Education Assistant jobs in Perth Wa

Pharmacy Assistant jobs in Melbourne Vic

Patient Service Assistant jobs in Melbourne Vic

Sales Assistant jobs in Queensland

Sales Assistant jobs in Albury Nsw

Production Assistant, Film jobs in Perth Wa

Customer Contact Officer

Serco Plc -
Ballarat VIC

Apply Now

Job Details

Part-time

Benefits

Employee rewards program
On-the-job training
Employee assistance program

Qualifications

Customer service
Computer skills

Full Job Description

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

Fully paid, 5 weeks full-time comprehensive on-the-job training at our contact centre
Ongoing training tailored to your personal and career development goals, including opportunities outside your current team or location
Access to our extensive benefits including our rewards and discounts program
Working in a friendly and diverse team with inclusivity and care at the heart of everything we do
Access to Sonder, our 24/7 Employee Assistance Program

Make an impact at Serco

Based onsite in Ballarat, you’ll join a values-based team and do interesting work which matters in helping Victorians access essential public services.

Creating a positive and consistent experience for every customer through every interaction is at the heart of what we do.

As a Customer Contact Officer, you will respond and direct all inbound calls as well as complete online enquiries on behalf of our State Government client.

Guided by and following work instructions provided by the system we use, you’ll actively listen to each caller to understand their needs and their enquiry.

As a Customer Contact Officer, you’ll make a positive impact by:

Allocating calls to the most appropriate area or referral based on the callers’ need with support from the system and work instructions we use
Making the referral path and transfer the caller to the most appropriate service, e.g. 000, Crimestoppers., etc.
Completing a crime report or other report types in a timely manner

Important to know

Our team members answer inbound phone calls from Victorian citizens for non-emergency situations.Sometimes callers share details that others may find distressing such as family violence, assault, death or injury.

It’s important to note that whilst you may be exposed to this information, you will not need to handle these call types through to resolution.

The task requires you to follow prescribed work instructions and transfer these calls to the most appropriate channel.

You will receive regular check-ins with your Team Leader and be provided with resources to seek help and build your own tailored personal wellbeing plan.

Serco is a place for you

As a Customer Contact Officer, you’ll be servicing customer inbound and making outbound calls on behalf of our Victorian Government client.

Your passion for supporting customers and ability to communicate effectively will assist with resolving enquiries and creating a positive experience for our customers.

As a fast-growing and successful global company, Serco’s services span across the areas of justice, defence, space, customer services, health, and urban mobility.

In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals.

You could be a great fit if you have:

Demonstrated experience providing high quality customer service in a fast-paced environment
The ability to competently navigate software platforms/screens simultaneously
Listen and communicate effectively and show empathy
The ability to maintain a calm, resilient composure
Demonstrated experience in the highest standards of professional conduct, supporting others and working collaboratively in a team environment
An interest in learning new information and embracing feedback on the job

To be considered for this role, you must be:

An Australian Citizen or hold an appropriate unrestricted work rights
Willing to complete pre-employment and security checks, along with computer competency and cognitive assessments
Must be able to accomodate to 24/7 rotating roster

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco.

Apply Now

Refine Your Search

security security jobs in ballarat, vic

Customer Contact Officer

Security Technician

Crowd Controller

Security Guards

Sales Assistant

Client Services Officer

Social Media Content Creator

Entry Level Service Delivery Analyst - Service Delivery Centre

Service Leader

NDD Operator

Dependency Management Consultant

Smokemart & GiftBox Wendouree – Sales Assistant

Network Engineer

Experienced Fence Builder

Technology and Operations Centre Referrals

Heavy Rail Plant Operator - Ballarat NS

Site Manager - Defence

Pathology Collector

Fabricator

Assessment and Authorisation

I want to receive the latest job alert for security security in ballarat, vic

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected