This frontline position is the first point of contact for visitors, contractors, staff and member to the public and plays a vital role ensuring the site function well and safely. You will be working in a small team that is location based and delivers customer service and business support at the Ballarat office and service delivery functions across the Grampians region including:
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Responding to internal and external enquiries and coordinate administration and site management services, including local leadership of mail services, management of consumables, maintenance of security registers for swipe cards and keys, maintenance of databases that support site management.
- Managing RECAFP pool vehicle administration including coordination and completion of vehicle log sheets, utilisation reports, financial compliance, maintenance, cleaning and vehicle replacements.
- Facilitating facilities management through coordination, support and documentation of regular and unplanned maintenance by contractors in accordance with Departmental processes, including logging and tracking requests, escalating issues and communicating with relevant staff on site to ensure safety and awareness during disruptions.
- Assisting the Team Leader and Program Manager Regional Services to deliver high quality services at sites across the region to meet operational objectives and priorities.
- Supporting record management on site in accordance with Departmental processes.
- Undertaking data entry and reporting and project delivery as required.
- Supporting staff to access fleet, meeting rooms and mail services as required
Specialist/Technical Expertise/Qualifications
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Skilled in MS Office applications (Word, Excel, PowerPoint, OneNote, Outlook, SharePoint)
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Experience in delivery of site administration and coordination of site services and fleet management
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Experience in customer service.
This is an ongoing position. The work location for this position is Ballarat.
To be considered for this position, applicants are encouraged to submit a resume and cover letter (no longer than 2 pages) summarising their skills and relevant experience.
Please refer to the Key Selection Criteria provided in the Position Description, including the mandatory requirements.
How to Apply:
If you are a current DEECA employee, please apply via DEECA Careers.
Click the ‘Apply’ button and you'll be redirected to a new platform and create an account.
Applications close 11.59pm on Tuesday, 21 July 2026.
All applications must be submitted through the online portal. We are unable to consider email or manual applications at this time.
Other relevant information:
Preferred candidates will be required to undertake pre-employment screening, including a Declaration and Consent form and a Nationally Coordinated Criminal History Check.
To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing position is only available to an Australian/New Zealand citizen or an Australian Permanent Resident.
An inclusive, culturally safe and flexible workplace
DEECA fosters an inclusive workplace culture and is committed to a fair, accessible, and equitable recruitment process.
We strongly encourage Aboriginal and or Torres Strait Islander people to apply. We recognise the strengths, knowledge and perspectives First Nations people bring and DEECA is committed to a culturally safe and respectful workplace. If you need support to participate, please contact
[email protected].
We support flexible working arrangements, including hybrid work, varied hours, part-time work and job sharing. For more information about our recruitment processes, visit applying for a role with us.
