In-Demand Senior client specialist Jobs in Australia

Senior Client Operations Specialist (Promotions)
TMGM —Sydney NSW
- Full-time
- Hybrid work
- Bilingual
- Microsoft Excel
- Microsoft Office
Quick Apply
EOI | FDD Transaction Services Specialist | Manager / Senior Manager | Deals
PWC Australia —Brisbane QLD
- Finance
- Master's degree
- Business Administration
- Annual leave
- Parental leave
Senior Heritage Specialist
AECOM —Cairns QLD
- Full-time
- Hybrid work
- Management
- Research
14d
Senior QA/QC Specialist & Lead Auditor (Drilling and Completions)
RPG Australia —Perth WA
- $120,000 a year
- Full-time
- In-person
- Leadership
- Communication skills
- Travel reimbursement
- Parental leave
Quick Apply
7d
Senior Service Delivery Specialist
First Advantage —South Australia
- Full-time
- Hybrid work
- APIs
- AI
- Communication skills
Senior Implementation Specialist, Professional Services (Victoria, Australia)
Commvault —Victoria
- Full-time
- Azure
- Computer Science
- Customer service
7d
Transaction Services Specialist | Manager / Senior Manager | Deals
PWC Australia —Brisbane QLD
- Finance
- Master's degree
- Analysis skills
- Parental leave
Senior Quality Engineer - UKG Kronos Specialist
Planit Testing —Sydney NSW
- Full-time
- Azure
- Management
- DevOps
Transaction Services Specialist, FDD | Associate Director / Senior Manager | Deals
PWC Australia —Southbank VIC
- Finance
- Master's degree
- Analysis skills
- Parental leave
Senior Incident Management Lead (ITSM Specialist) (NV1/NV2)
Capgemini —Canberra ACT
- Hybrid work
- Analysis skills
- AI
Business Development Representative
Mako Partners —Peakhurst NSW
- $62,000 - $80,000 a year
- Full-time
- Sales
- Customer service
- Salesforce
Quick Apply
13d
Senior Contracts Specialist
UON —Perth WA
- $190,000 a year
- Full-time
- Health insurance
- Referral program
3d
Senior Client Manager
Aon Corporation —Parramatta NSW
Client Services Specialist
Marsh —Brisbane QLD
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Senior Secondary Certificate of Education
L3 – Senior Network Specialist
Infosys —Melbourne VIC
- $108,571 - $119,893 a year
- Rotating roster
- Azure
- Management
- AWS
- Health insurance
- Parental leave
Onboarding Operations Specialist - APAC
Remote —Sydney NSW
- $28,200 - $71,400 a year
- Remote
- Google Suite
- Organisational skills
- AI
- Annual leave
- Work from home
Senior HSSE Specialist
Kent —Lytton QLD
- Management
- Health insurance
- Employee assistance program
HR Specialist, Contracts Management - APAC
Remote —Sydney NSW
- $29,750 - $67,000 a year
- Remote
- Google Suite
- Conflict management
- AI
- Annual leave
- Work from home
Project and Senior Project Managers
Department of Logistics and Infrastructure —Alice Springs NT
- $126,251 a year
- Full-time
- Management
- Construction
- Leadership
- Relocation assistance
Workforce Planning Project Manager (Mgr Project Management 3)
HII —Jervis Bay ACT
- $136,045 - $200,000 a year
- Full-time
- Master's degree
- Senior Secondary Certificate of Education
- Analysis skills
- Health insurance
- Dental insurance

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Senior Client Operations Specialist (Promotions)

TMGM -
Sydney NSW

Quick Apply

Job Details

Full-time

Qualifications

Bilingual
Mandarin
Microsoft Excel
Multilingual
Microsoft Office
Chinese

Full Job Description

TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service.

At TMGM, our vision goes beyond providing a platform for trading; we aspire to empower our clients with the best trading conditions. We leverage industry-leading and cutting-edge innovative platforms to ensure that your trading experience is nothing short of exceptional. Our relentless commitment to research and development continually pushes the boundaries of liquidity and usability, giving you the tools you need to thrive in an ever-evolving financial landscape.

About the Role

We are seeking a Senior Client Promotions Operations Specialist to join our dynamic team within the financial industry, specifically focusing on CFDs (Contracts for Difference). You will play a pivotal role in managing and executing our promotional campaigns from an operational and quality assurance perspective. You will develop a deep understanding of various promotion types, rules, and CRM configurations to ensure that client application processes are handled with precision and fairness. Through close collaboration with cross-functional teams, you will help enhance the end-to-end client experience. This role requires a keen eye for detail, strong data and system thinking, and the ability to identify process gaps and drive continuous improvement.

Responsibilities

Campaign Execution & Support

Coordinate end-to-end execution of promotions and campaigns (e.g. deposit bonuses, trading competitions, referral programs)
Work closely with the Marketing, CRM, Compliance
Prepare campaign briefs and T&C.

Operations & Compliance

Ensure all promotions comply with local regulatory requirements and internal company policies.
Liaise with compliance teams for promotional approvals.
Maintain accurate promotion records, including T&Cs, logs, and internal trackers.

Platform & Tool Coordination

Use CRM tools, promotion engines, and backend dashboards to set up and monitor campaigns.
Collaborate with Tech/Dev teams to test and QA promotional mechanics before go-live.

QA and Process Improvement

Conduct QA reviews by operations staff, including both promotion application processing and client account setup, to ensure that eligibility criteria are correctly applied and that all configurations within the CRM system align precisely with defined promotion rules and the expected client experience.
Support operation staff by identifying recurring errors or inconsistencies in promotion processing, and provide clear QA insights on SOP adherence, rule misinterpretations, and data handling issues.
Strengthen communication between QA and promotion operations teams, ensuring that customer feedback and QA findings are systematically documented and integrated into the continuous improvement of processes, rules, and systems.
Generate detailed QA reports after each review cycle, highlighting key findings, pass/fail rates, rule violations, and process inefficiencies, to support management in performance evaluations, targeted training, and operational improvements.
Contribute to the improvement of promotions workflows, approval timelines, and automation where possible.
Identify inefficiencies and propose solutions to enhance execution speed and accuracy.

Requirements

At least 2 years of experience in an operations team within the CFD industry or other financial industries is preferred.
Strong project management skills with a proven ability to oversee multiple projects concurrently in a fast-paced environment.
Strong attention to detail and a commitment to accuracy.
Quick learner with the ability to absorb and apply information efficiently.
A team player with excellent collaboration skills.
Proficiency in Microsoft Office (advanced Excel skills are an advantage).
Willingness to work on public holidays.
Bilingual proficiency in English and Chinese (Mandarin).

Benefits

Celebrate your tenure with us! Receive generous milestone anniversary gifts that grow with each year of service.
Join a vibrant workplace culture with fantastic team-building activities, fostering camaraderie and collaboration among colleagues.
Prioritize your well-being! Access our Flexible Spending Account (FSA) for various health and wellness needs.
Invest in your growth! Access annual training opportunities tailored to your role.

Quick Apply

Refine Your Search

senior client specialist jobs in australia

Senior Client Operations Specialist (Promotions)

EOI | FDD Transaction Services Specialist | Manager / Senior Manager | Deals

Senior Heritage Specialist

Senior QA/QC Specialist & Lead Auditor (Drilling and Completions)

Senior Service Delivery Specialist

Senior Implementation Specialist, Professional Services (Victoria, Australia)

Transaction Services Specialist | Manager / Senior Manager | Deals

Senior Quality Engineer - UKG Kronos Specialist

Transaction Services Specialist, FDD | Associate Director / Senior Manager | Deals

Senior Incident Management Lead (ITSM Specialist) (NV1/NV2)

Business Development Representative

Senior Contracts Specialist

Senior Client Manager

Client Services Specialist

L3 – Senior Network Specialist

Onboarding Operations Specialist - APAC

Senior HSSE Specialist

HR Specialist, Contracts Management - APAC

Project and Senior Project Managers

Workforce Planning Project Manager (Mgr Project Management 3)

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