In-Demand Social media specialist Jobs in Albion, Qld

Social Media Customer Care Specialist
Stockland —Greater Brisbane QLD
- Hybrid work
- Customer service
- Salesforce
Social Media & Content Specialist
Mater Group —Newstead QLD
- Full-time
- Analysis skills
- Working with children
- AI
- Health insurance
- Employee assistance program
11d
Student Engagement Advisor
Navitas —West End QLD
- Full-time
- Microsoft Office
- Master's degree
- Education
- Health insurance
- Gym membership
4d
Student Counsellor
SAE University College —Brisbane QLD
- Contract
- Education
- Health insurance
- Gym membership
Quick Apply
Marketing Specialist
Windsor Income Protection Pty Ltd —West End QLD
- $95,000 a year
- Full-time
- Marketing
- Bachelor's degree
- In-person
Quick Apply
2d
Marketing Specialist
Arinco —Brisbane QLD
- From $8,000 a month
- Full-time
- CRM software
- Azure
- Marketing
- Profit sharing
- Employee stock purchase plan
Quick Apply
Videographer
Your SocialChef —Brisbane QLD
- Full-time
- Restaurant
Digital Specialist (Parental Leave Cover)
RSL Queensland —Brisbane QLD
- Contract
- No degree
Paid Media Specialist
Reload Media —Brisbane QLD
- $80,000 - $85,000 a year
- Full-time
- Customer service
- AI
- Parental leave
Quick Apply
Digital Marketing & Paid Media Coordinator
VALD —Newstead QLD
- Full-time
- CRM software
- Bachelor's degree
- Organisational skills
Quick Apply
ACAP Sessional Lecturer, Psychology
Navitas —Brisbane QLD
- Doctoral degree
- Research
- Master's degree
- Health insurance
- Gym membership
4d
1ST YEAR APPRENTICE
BLONDEE —Morningside QLD
- Full-time
Marketing Specialist
Liebherr-Australia Pty. Ltd. —Brisbane QLD
- Full-time
- Marketing
- Marketing
- Parental leave
Finance Systems Training Coordinator - 12 Month Fixed Term Contract
MinterEllison —Brisbane QLD
- Contract
- AI
- Communication skills
Administration/Office Assistant
Digital Accord —Brisbane QLD
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Account Director
1000heads —Brisbane QLD
- Full-time
- Hybrid work
- Research
- Presentation skills
- AI
Quick Apply
4d
Marketing Specialist
Woolpert —Brisbane QLD
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Employee assistance program
Quick Apply
4d
Human Resources Business Partner/ TA Specialist
IPS (Infrastructure Project Solutions), a Sequana Group Company. —Brisbane QLD
- Full-time
- Hybrid work
- Microsoft Office
- Bachelor's degree
- No degree
Quick Apply
Food Photographer
Your SocialChef —Brisbane QLD
- Full-time
- Bachelor's degree
- Restaurant
Sessional Lecturer, Counselling
Navitas —Brisbane QLD
- Master's degree
- University
- Education
- Health insurance
- Gym membership
4d

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Social Media Customer Care Specialist

Stockland -
Greater Brisbane QLD

Apply Now

Job Details

Qualifications

Social media marketing
Customer service
Salesforce
Copywriting

Full Job Description

The Opportunity – Join us in shaping places people love to live

As part of our Service Team, this role plays a critical part in delivering meaningful, on‑brand digital experiences that support customers, communities, and our business.

We’re Looking For a…

A customer‑focused digital communications professional who will lead Stockland’s national social media servicing and community engagement across our platforms.

What You’ll Do

Lead national social media engagement, including enquiries, escalated complaints, and service conversations
Manage external agencies responsible for after‑hours social monitoring, ensuring quality handovers and cost‑effective service delivery
Partner with Sales, Marketing, Development, and Customer Relations teams to align social servicing with the customer journey
Drive continuous improvement by identifying opportunities for self‑service, automation, and smarter digital engagement
Maintain and govern saved replies and service content to ensure accuracy, compliance, and brand alignment
Share insights, trends, and performance data with stakeholders to inform decision‑making and enhance customer experience
Support broader service communications, including occasional EDM activity and team capability uplift

This role operates in a hybrid working model and can be based in Brisbane, Melbourne or Sydney. The role requires 3 days per week in the office, including Thursday as the team day, and 2 days working from home.

About You

You are passionate about digital communication and customer experience, and you enjoy working at the intersection of service, marketing, and technology. You are confident navigating complex stakeholder environments and thrive when balancing empathy, risk, and commercial outcomes.

You are motivated by improving how customers interact with brands and are always looking for smarter, more efficient ways to deliver great service.

Experience & Skills That Count

Experience managing social media servicing, digital communications, or customer engagement in a medium to large organisation
Strong understanding of social media platforms, community management, and service‑based copywriting
Experience working with social media and marketing automation tools (Sprout Social and Salesforce)
Proven ability to manage agencies and collaborate with diverse internal stakeholders
Background in marketing, communications, journalism, or customer service, with real estate or property experience beneficial

The Right Mindset

Customer‑centric, empathetic, and solutions‑focused
Proactive, adaptable, and comfortable driving change
Collaborative, with a continuous improvement mindset

The Stockland Proposition

We’re a community: a supportive, empowered team that works as one to create better places and experiences for everyone, including ourselves. We’re committed to building an inclusive workplace where diverse perspectives are welcomed, and everyone feels a genuine sense of belonging.

We’re committed to building a diverse and inclusive workplace. If you need adjustments during the recruitment process, just let us know.

Apply Today

Stockland – a better way to live

Apply Now

Refine Your Search

social media specialist jobs in albion, qld

Social Media Customer Care Specialist

Social Media & Content Specialist

Student Engagement Advisor

Student Counsellor

Marketing Specialist

Marketing Specialist

Videographer

Digital Specialist (Parental Leave Cover)

Paid Media Specialist

Digital Marketing & Paid Media Coordinator

ACAP Sessional Lecturer, Psychology

1ST YEAR APPRENTICE

Marketing Specialist

Finance Systems Training Coordinator - 12 Month Fixed Term Contract

Administration/Office Assistant

Account Director

Marketing Specialist

Human Resources Business Partner/ TA Specialist

Food Photographer

Sessional Lecturer, Counselling

I want to receive the latest job alert for social media specialist in albion, qld

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