- Loyalty Team Leader (Membership & Subscriptions)
- 12-month fixed-term contract (parental leave cover)
- Cannon Hill, with flexible hybrid working
Endeavour Foundation is one of Australia's largest social enterprises supporting people with intellectual disability. Our lotteries help fund that work. Every ticket and every membership supports people to live the life they choose, giving this role a purpose beyond traditional loyalty marketing.
We're looking for a Loyalty Team Leader to cover a 12-month parental leave contract, leading loyalty and subscription marketing across our lottery and membership products.
You'll own the loyalty strategy with a focus on growing our Memberships, lifting retention and building long-term supporter value. It's a hands-on leadership role: part strategy, part campaign delivery, part coaching a small, capable team.
You'll report to the Marketing Manager - Supporter and work closely with Product, CRM, Data, Customer Support and Compliance.
Deliver end-to-end loyalty campaigns and journeys, including onboarding, retention, payment recovery, win-back, reward and recognition
You don't need lottery or gaming experience. If you've worked in subscriptions, fundraising, financial services, media, retail, e-commerce, memberships or another customer marketing environment, your skills will transfer.
Experience in a regulated environment (lotteries, wagering, gaming, fundraising, financial services)
