In-Demand Quality assurance coordinator Jobs in Adelaide Sa

Support at Home - Care Manager
The Fig Trees Disability Services —Pennington SA
- $74,558 - $80,255 a year
- Full-time
- Microsoft Office
- Education
- First Aid Certification
Quick Apply
7d
Quality Assurance Officer
Imperial Engineering Education —Regency Park SA
- Full-time
- Writing skills
- Engineering
- Microsoft Office
Quick Apply
Outbound Care Coordinator - Hybrid
Plena Healthcare —Adelaide SA
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- Communication skills
Administrative Officer
SA Health —Adelaide SA
- $64,195 - $67,154 a year
- Part-time
- Communication skills
- Hospital experience
- Commuter assistance
- Employee assistance program
7d
Hub Operations Coordinator
AMES Australia —Lonsdale SA
- $87,354 a year
- Full-time
- Leadership
- Teaching
- Employee assistance program
- Employee discount
4d
Hospitality Coordinator
Bolton Clarke —Greater Adelaide SA
- Part-time
- Leadership
- Kitchen experience
- Health insurance
- Employee assistance program
Technology and Operations Centre Referrals
Accenture —Greater Adelaide SA
- Full-time
- On-the-job training
- Parental leave
Field Service Technicians
Rehlko —Thebarton SA
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7d
Technical Design Manager
Ahrens Pty Ltd —Adelaide SA
- Construction
- Leadership
11d

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Support at Home - Care Manager

The Fig Trees Disability Services
Pennington SA

Quick Apply

Job Details

Permanent | Full-time
$74,558 - $80,255 a year
7 days ago

Qualifications

Microsoft Office
Community Services
Education
Driver Licence
First Aid Certification
Case management
Diploma
Working with Children Check
Care plans
Communication skills

Full Job Description

Support at Home Care Manager

Location: Pennington (Head Office)

Employment Type: Permanent, Full-Time

Salary Range: $74,558.12 – $80,255.24 annually

Reports To: Operations Manager / Program Manager

About the Role

Are you passionate about making a meaningful difference in the lives of older Australians? We are seeking a dedicated and person-centred Support at Home Care Manager to join our team at our Pennington Head Office.

In this vital role, you will be responsible for coordinating, managing, and reviewing high-quality services for clients receiving care through the Support at Home program. You will act as the primary point of contact for clients, families, and service providers, ensuring care plans support client independence, wellbeing, and quality of life while remaining fully compliant with aged care standards.

Key Responsibilities

As a Care Manager, your day-to-day duties will be centred around four key pillars:

1. Care Management & Client Support

Conduct comprehensive client assessments, reassessments, and regular reviews.
Develop, implement, and evaluate tailored, person-centred care plans aligned with individual client goals.
Maintain regular contact with clients and their support networks to monitor wellbeing and service effectiveness.
Advocate for client choice, dignity, and independence, assisting them in navigating aged care funding and community resources.

2. Service Coordination & Budgeting

Manage an allocated caseload efficiently, ensuring services are delivered within approved funding parameters.
Monitor client budgets and service utilisation to ensure sustainable, high-quality delivery.
Collaborate closely with external service providers and internal teams to optimise client outcomes.

3. Quality Assurance & Compliance

Ensure strict adherence to Support at Home Program requirements, Aged Care Quality Standards, and organisational policies.
Maintain accurate, comprehensive, and up-to-date client records and case notes within our management systems.
Identify and manage risks relating to client safety; proactively report incidents, complaints, or safeguarding concerns.
Actively participate in audits, quality reviews, and continuous improvement initiatives.

4. Stakeholder Engagement & Performance

Build strong, productive relationships with clients, families, healthcare professionals, and key stakeholders.
Meet or exceed individual and organisational Key Performance Indicators (KPIs).
Stay informed on aged care reforms, funding models, and industry best practices.

What You Will Bring

To be successful in this role, you will need a blend of formal qualifications, industry experience, and exceptional interpersonal skills.

Qualifications & Requirements

Education: Diploma or higher qualification in Community Services, Nursing, Allied Health, or a related field.
Compliance Checks:
Current National Police Check
Valid Working with Children Check (WWCC)
NDIS Worker Screening Check
Aged Care Sector Employment Check
Certifications: Current First Aid and CPR certificates.
Licence: A valid, full Australian Driver’s Licence.

Experience & Skills

Proven Experience: Minimum 12 months of experience in a Care/Case Manager, Care Coordinator, or similar role within aged care, community services, or healthcare.
Aged Care Knowledge: Sound understanding of the Australian aged care system, including the Support at Home Program and Aged Care Quality Standards.
Case Management: Demonstrated experience conducting assessments, care planning, and monitoring client funding/utilisation.
Communication: Highly developed verbal and written communication skills, including report writing and case conference facilitation.
Systems Literacy: Proficiency in Microsoft Office applications and digital client management systems.
Mindset: Strong problem-solving abilities, excellent time management, and the capacity to work both independently and collaboratively within a multidisciplinary team.

How to Apply

If you are looking for a rewarding, permanent full-time career with a supportive team at our Pennington Head Office, we would love to hear from you!

To Apply: Please submit your updated resume and a cover letter detailing your suitability for the role via the application link.

Pay: $74,558.00 – $80,255.00 per year

Work Location: In person

Quick Apply

Refine Your Search

quality assurance coordinator jobs in adelaide sa

Support at Home - Care Manager

Quality Assurance Officer

Outbound Care Coordinator - Hybrid

Administrative Officer

Hub Operations Coordinator

Hospitality Coordinator

Technology and Operations Centre Referrals

Field Service Technicians

Technical Design Manager

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