In-Demand & client support officer Jobs in Southport, Qld

Client Services Officer
United Disability Care —Robina QLD
- From $80,006.68 a year
- Full-time
- Administrative experience
- Organisational skills
- SharePoint
Quick Apply
1d
Coordinator, Admissions
Bond University —Robina QLD
- $99,108.89 a year
- Full-time
- Administrative experience
- University
- Communication skills
- Free parking
- Work from home
6d
Customer Service officer - Multi Site
Australian Audiology Hearing Specialiats —Gold Coast QLD
- $27.50 - $32.18 an hour
- Management
- Customer service
- Microsoft Office
Quick Apply
11d
Customer Success Coordinator
Spic N Span —Burleigh Heads QLD
- $30 - $34 an hour
- Temporary
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
- Employee assistance program
Quick Apply
Administrative Support Officer, Clinical Trial Unit
Griffith University —Southport QLD
- $30,450 - $37,590 a year
- Part-time
- University
- Recruiting
- Organisational skills
Quick Apply
6d
Accounts & Client Support Officer
Sparrow Insurance —West Burleigh QLD
- From $70,000 a year
- Full-time
- Customer service
- Administrative experience
- Computer skills
Quick Apply
6d
Administration Officer (Breastscreen)
Queensland Government —Gold Coast QLD
- Full-time
- Communication skills
7d
Client Service Officer
HUB24 —Gold Coast QLD
- Full-time
- Communication skills
- Time management
GIM - Data Processing Officer
Grace Removals —Molendinar QLD
- Urgently hiring
- Data entry
- Wellness program
- Employee assistance program
8d
Security Officers
Compass Group Australia —Gold Coast QLD
- 12 hour shift
- First Aid Certification
Recruitment Officer - Expression of Interest
Queensland Government —Gold Coast QLD
- Temporary
- Recruiting
Debt Resolution Officer
Queensland Government —Gold Coast QLD
- Communication skills
14d
Schools Liaison Officer
Queensland Government —Gold Coast QLD
- Full-time
- Databases
- Communication skills
5d
Engagement & Communications Officer
Queensland Government —Gold Coast QLD
- Full-time
- Analysis skills
5d
IT Support Officer
Buildsafe —Arundel QLD
- Full-time
- Software troubleshooting
- Customer service
- Office
- Employee assistance program
- Gym membership
Quick Apply
20h
Team Leader
Queensland Government —Gold Coast QLD
- Leadership
- Communication skills
8d
Administration Officer (Home Care and Allied Health Services)
Queensland Government —Gold Coast QLD
- Temporary
4d
Purchasing Project Officer
Queensland Government —Gold Coast QLD
- Temporary
- Communication skills
12d
Control Room Operator / Security Officer / Security Guard
Assetlink —Broadbeach QLD
- Full-time
- First Aid Certification
- Leadership
- Communication skills
Implementation Officer – Financial Planning
Septennial Group —Surfers Paradise QLD
- Full-time
- CRM software
- Organisational skills
- Communication skills
Quick Apply

I want to receive the latest job alert for & client support officer in southport, qld

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

& client support officer jobs near southport, qld

Client Services Officer

United Disability Care -
Robina QLD

Quick Apply

Job Details

Full-time
From $80,006.68 a year
1 day ago

Benefits

Salary packaging

Qualifications

Pricing
Certificate IV
Certificate III
Administrative experience
Driver Licence
Organisational skills
SharePoint
Payroll
Financial services
Business Administration
Financial management
Business
Communication skills

Full Job Description

Make a Difference Every Day with United Disability Care (UDC)

At United Disability Care (UDC), we're passionate about empowering people living with disability to love their lives and live their dreams.

We're looking for a highly organised, financially minded Client Services Officer to join our Robina team. This is much more than an administration role—you'll play a key part in managing participant funding, ensuring NDIS compliance, and supporting exceptional client outcomes.

Working closely with clients, Support Coordinators, Plan Managers and our Service Delivery team, you'll ensure participant funding is effectively managed, services remain financially sustainable, and every client receives the highest level of support.

If you enjoy analysing budgets, forecasting expenditure, solving problems and delivering outstanding customer service, we'd love to hear from you.

About the Role

As the Client Services Officer, you'll support participants throughout their entire journey—from initial enquiry and onboarding through to plan reviews and client exits.

This role combines customer service, financial management and operational coordination, ensuring participant funding is maximised, services remain compliant, and operational teams have the information they need to deliver exceptional supports.

Key Responsibilities

Financial & Funding Management

Manage participant funding requests, budgets and expenditure forecasting.
Prepare accurate quotes, Service Agreements and Programs of Support.
Monitor funding utilisation and identify potential over or underspend.
Ensure services remain within approved NDIS budgets.
Maintain SIL billing, participant funding records and financial reports.
Support plan reviews and communicate funding changes to relevant stakeholders.

Client Services & Operations

Manage the client journey from enquiry through to service commencement.
Build strong relationships with participants, families and stakeholders.
Maintain participant records within Carelink and SharePoint.
Implement approved supports into master rosters.
Monitor NDIS Provider Portal bookings and maintain compliance.
Work collaboratively with Service Leaders and Area Managers to support quality service delivery.

What We're Looking For

This role would suit someone with strong financial capability who enjoys working with people.

Essential Skills

Strong financial literacy and confidence managing budgets.
Ability to analyse funding and accurately forecast expenditure.
Excellent analytical and problem-solving skills.
High attention to detail and numerical accuracy.
Outstanding communication and stakeholder engagement skills.
Strong organisational skills with the ability to manage competing priorities.
Proficiency in Microsoft 365.

Highly Desirable Experience

Finance, accounting support, bookkeeping or payroll.
Financial administration or budget management.
NDIS funding management or disability services.
Health administration, banking or financial services.
Knowledge of NDIS Pricing Arrangements and funding guidelines.
Experience with Carelink or similar client management systems.

Qualifications

Minimum two years' experience in administration, financial administration, bookkeeping, accounting support or a similar role.
Certificate III or IV in Business Administration, Finance, Accounting or a related discipline (desirable).
Current Driver Licence.
NDIS Worker Screening Check (or willingness to obtain).

Why Join United Disability Care?

At UDC, our people make the difference.

We offer:

Purpose-driven work that changes lives.
A supportive and collaborative team culture.
Hybrid work flexibility following your six-month training and probation period.
SCHADS Award Level 3 remuneration - $80,006.68 per annum.
Salary packaging of up to $15,990 tax free plus a Meal & Entertainment Card.
Ongoing professional development and the opportunity to build specialist expertise in NDIS funding and participant financial management.

How to Apply

If you're passionate about delivering exceptional client service and have a strong financial mindset, we'd love to hear from you.

Please submit your Resume and a brief Cover Letter outlining why you'd be a great fit for the role to [email protected].

United Disability Care is an Equal Opportunity Employer. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people living with disability, culturally and linguistically diverse communities, and LGBTQIA+ individuals. We are committed to creating an inclusive workplace and providing reasonable adjustments throughout the recruitment process.

Pay: From $80,006.68 per year

Benefits:

Salary packaging

Work Location: In person

Quick Apply

Refine Your Search

& client support officer jobs in southport, qld

Client Services Officer

Coordinator, Admissions

Customer Service officer - Multi Site

Customer Success Coordinator

Administrative Support Officer, Clinical Trial Unit

Accounts & Client Support Officer

Administration Officer (Breastscreen)

Client Service Officer

GIM - Data Processing Officer

Security Officers

Recruitment Officer - Expression of Interest

Debt Resolution Officer

Schools Liaison Officer

Engagement & Communications Officer

IT Support Officer

Team Leader

Administration Officer (Home Care and Allied Health Services)

Purchasing Project Officer

Control Room Operator / Security Officer / Security Guard

Implementation Officer – Financial Planning

I want to receive the latest job alert for & client support officer in southport, qld

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected