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Community and Stakeholder Engagement Assistant Officer

Transport For NSW -
Parramatta NSW

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Job Details

Permanent | Full-time
$97,207 - $106,930 a year
3 days ago

Qualifications

Customer service
Logistics
Communication skills

Full Job Description

Community and Stakeholder Engagement Assistant Officer

Organisation/Entity: Transport For NSW

Job category: Projects

Job location: Parramatta, NSW, AU, 2150

Job reference number: 106287

Employment type: Permanent Full-Time

Salary range: $97207.0-$106930.0

You’re excited by opportunities to explore your potential and try something new.

Here's your chance to design and deliver efficient, customer-focused services that also enhance accessibility, sustainability and overall quality of living for more people than you've imagined.

In this role, you'll:

Working as part of a team delivering community and stakeholder engagement activities across Transport for NSW programs and projects.

This role will see you support the planning, coordination and delivery of engagement activities, assist with preparing communication materials, maintain records and databases, respond to community enquiries, and contribute to transparent, inclusive and trusted engagement with customers and communities.

You will support new ways of providing timely, accurate and accessible information in a fast moving project environment with diverse stakeholders and competing priorities.

We have three permanent full-time roles available in Parramatta, Sydney and Parkes.

This role will require travel within Sydney or your regional area (Parkes) and from time to time, you may need to work outside normal working hours to attend community events.

You will be required to travel within Sydney region or your regional area, and from time to time, work outside normal working hours to attend community events.

For more information on this position and business unit, view the role description and information pack.

About you

Your communication, organisational and stakeholder support skills formed across communication, engagement or customer service roles will see you excel in coordinating engagement activities, managing multiple priorities, and communicating effectively with diverse audiences, bringing accurate record keeping and practical problem solving to lead to high quality, timely engagement outcomes.

You’re recognized as a cooperative and reliable team member, skilled at communicating in plain English and supporting engagement activities, and experienced in coordinating logistics, tracking enquiries and maintaining stakeholder information.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work options may be available. Learn more via Flexible work options and policy

Apply today

Applications close 11:59 PM Sunday 21 June 2026

For more information about this role, please contact [email protected].

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Learn more about how to apply via Our recruitment process | Transport for NSW

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