In-Demand Technical support Jobs in Warriewood, Nsw

Technical Support Engineer (SharePoint)
Microsoft —Sydney NSW
- Full-time
- Azure
- Computer Science
- Research
Network Administrator
BMP Technologies —Sydney NSW
- $68,313.88 - $123,502.84 a year
- Full-time
- Computer Science
- Engineering
- AWS
Quick Apply
2d
IT Support Engineer
Pacific Smiles Group —Sydney NSW
- Full-time
- Microsoft Office
- Communication skills
2d
System Administrator
Employment Hero —Sydney NSW
- $20,000 - $25,000 a month
- Full-time
- Azure
- Computer Science
- Administrative experience
15h
Level 3 Service Desk Engineer
EFEX —Sydney NSW
- Full-time
- Administrative experience
- Communication skills
Quick Apply
2d
IT Operations Specialist
Q-CTRL —Sydney NSW
- Full-time
- Azure
- Management
- AI
ICT Design Engineer, DC Design Engineering
Amazon Corporate Services Pty Ltd - C17 —Sydney NSW
- Full-time
- AWS
- Bachelor's degree
- Construction
Senior IT Systems Administrator
KBR —Sydney NSW
- Full-time
- Bachelor's degree
- No degree
- Parental leave
Azure Systems Administrator
Smart Communications —Sydney NSW
- Azure
- DevOps
- AWS
- Gym membership
L1/L2 Desktop Support Engineer – Band 2 (Full-Time)
Impelsoft Pty Ltd —Sydney NSW
- $25 - $30 an hour
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
Quick Apply
3d
ICT Business and Systems Analyst
CENTRE OF AUSTRALIAN EDUCATION AND CAREERS PTY LTD —Sydney NSW
- $70,000 - $80,000 a year
- Full-time
- In-person
- Communication skills
Quick Apply
2d
Network Administrator
BMP TECH ONE PTY LTD —Sydney NSW
- $90,000 - $100,000 a year
- Full-time
- Computer Science
- Engineering
- AWS
- Parental leave
Quick Apply
2d
L1 Desktop Support Engineer (Band 1) – Full-Time | Melbourne | Australian Citizenship Required
Impelsoft Pty Ltd —Sydney NSW
- $30 - $35 an hour
- Full-time
- Microsoft Outlook
- Microsoft Office
- Bachelor's degree
Quick Apply
3d
Infrastructure Support Engineer, IREO
Amazon Corporate Services Pty Ltd —Sydney NSW
- Full-time
- Software troubleshooting
- AWS
- Scripting
3d
Junior ServiceDesk Analyst
NSW Health —St Leonards NSW
- From $59,368 a year
- Full-time
- Hybrid work
- AI
- Communication skills
- Annual leave
2d
Systems Administrator - UKG Pro
Department of Customer Service —Sydney NSW
- $105,986 - $124,957 a year
- Full-time
- Hybrid work
- Administrative experience
- Communication skills
3d

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Technical Support Engineer (SharePoint)

Microsoft -
Sydney NSW

Apply Now

Job Details

Full-time

Qualifications

Authentication
Azure
Computer Science
Web development
Microsoft SQL Server
Research
Technical support
Administrative experience
Bachelor's degree
SharePoint
Security
IT
Information Technology

Full Job Description

Overview

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.

Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.

In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot, and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams, leveraging troubleshooting tools and practices.
Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools, driving Microsoft product improvements.

Qualifications

Required Qualifications:
Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience
o OR 5+ years of technical support, technical consulting experience, or information technology experience
o OR equivalent experience.

Advanced technical knowledge about SharePoint Server and SharePoint Online
Experience of investigating complex SharePoint issues relating to administration, performance and customization.
Understanding of identity and authentication/authorization with Windows Active Directory Services and Azure Active Directory
Experience of web development technologies, e.g. ASP.NET, HTTP, JavaScript, HTML5, CSS, React, Angular
Understanding of client/server, networking, and Internet technologies fundamentals
Adequate knowledge in SQL Server
Knowledge and experience with PowerShell is a plus

This position requires flexibility in working shift based on the business needs. The working shift may vary depending on the operational demand, and it may include shift rotations. For e.g. - Monday to Friday from 11:00AM to 7:00PM, or Tuesday to Saturday from 7:00am to 4:00pm or Sunday to Thursday from 10:00am to 6:00pm.

Citizenship & Citizenship Verification: This position requires verification of Australian citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local Australian government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport.

Security Clearance Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.

Apply Now

Refine Your Search

technical support jobs in warriewood, nsw

Technical Support Engineer (SharePoint)

Network Administrator

IT Support Engineer

System Administrator

Level 3 Service Desk Engineer

IT Operations Specialist

ICT Design Engineer, DC Design Engineering

Senior IT Systems Administrator

Azure Systems Administrator

L1/L2 Desktop Support Engineer – Band 2 (Full-Time)

ICT Business and Systems Analyst

Network Administrator

L1 Desktop Support Engineer (Band 1) – Full-Time | Melbourne | Australian Citizenship Required

Infrastructure Support Engineer, IREO

Junior ServiceDesk Analyst

Systems Administrator - UKG Pro

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