Manager Member Services
ANZ Banking Group —Melbourne VIC
- Full-time
- Administrative experience
- Communication skills
Junior Practice Administrator
Wotton Kearney —Melbourne VIC
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- Communication skills
- Parental leave
- Employee assistance program
Quality Assurance Specialist - Victorian Workers Compensation
Gallagher Bassett —Melbourne VIC
- Organisational skills
- Communication skills
- Time management
7d
Injurynet Program Administrator
AKG Australia —Southbank VIC
- Temporary
- Administrative experience
- Communication skills
Legal Administrator
FB Rice —Melbourne VIC
- Contract
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
3d
Customer Support Officer
Compass Education —Hawthorn VIC
- Full-time
- Hybrid work
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
APAC Contracts Leader
GE Vernova —Melbourne VIC
- Full-time
- Engineering
- English
- Bachelor's degree
9d
Senior Systems Administrator
NTT —Melbourne VIC
- Contract
- Administrative experience
Quick Apply
14d
Mainframe CICS/MQ admin
Infosys —Melbourne VIC
- $108,571 - $119,893 a year
- Computer Science
- Maintenance
- Master's degree
- Health insurance
- Parental leave
7d
Lease Administrator
Healius Corp. —Heidelberg VIC
- Full-time
- Management
- Customer service
- Administrative experience
- Health insurance
- Employee assistance program
7d
EUC Specialist
Showtime Consulting —Melbourne VIC
- Full-time
- Azure
- Management
- Leadership
Quick Apply
4d
Clinic Administration Officer
Sonic HealthPlus —Melbourne VIC
- Full-time
- CPR Certification
- Customer service
- Administrative experience
- Employee assistance program
- Gym membership
2d
Operations Administrator
Wesco —Melbourne VIC
- Overtime
- Sales
- Customer service
- Microsoft Office
- Employee assistance program
SAPM Administration Lead
Austin Health —Heidelberg VIC
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Health insurance
2d
People & Culture Administrator
Blue Illusion —St Kilda VIC
- $34 - $37 an hour
- Part-time
- Administrative experience
- Organisational skills
- In-person
- Employee assistance program
- Employee discount
Quick Apply
9d
Senior Project Manager
Beca —Melbourne VIC
- Full-time
- Administrative experience
- Leadership
- Communication skills
- Parental leave
10d
Senior Contracts Administrator
CPB Contractors —Melbourne VIC
- Full-time
- Administrative experience
- Budgeting
- Construction Management
Time Capture Administrator
Downer Group —Derrimut VIC
- Full-time
- Administrative experience
- Communication skills
ELK Administrator
Accenture —Melbourne VIC
- Full-time
- Parental leave
9d
Contract Administrator - Vaughan Constructions
Ahrens Pty Ltd —Port Melbourne VIC
- Administrative experience
- Organisational skills
- Construction experience
- Health insurance
- Parental leave

I want to receive the latest job alert for program administrator in broadmeadows, vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

program administrator jobs near broadmeadows, vic

Administrative Officer jobs in Melbourne VIC

Senior Project Manager jobs in Melbourne VIC

Administrator jobs in Melbourne VIC

Operations Administrator jobs in Melbourne VIC

Senior Contract Administrator jobs in Parkes Act

Database Administrator jobs in Sydney Nsw

Senior Citizens jobs in Melbourne Vic

Contract Administrator jobs in Doveton Vic

Senior Maintenance Technician jobs in Altona Vic

Senior Contract Administrator jobs in Sydney Nsw

Senior Contract Administrator jobs in Gosnells Wa

Senior Contract Administrator jobs in Rivervale Wa

Customer Support Coordinator jobs in Ingleburn Nsw

Clinical Trial Coordinator jobs in Sydney Nsw

Customer Support Coordinator jobs in Wangara Wa

Mental Health Peer Support Worker Melbourne jobs in Melbourne Vic

Support Coordinator jobs in Sydney Nsw

Customer Support Coordinator jobs in Clontarf Qld

Customer Support Coordinator jobs in Randwick Nsw

Contracts Administrator jobs in Caddens Nsw

Manager Member Services

ANZ Banking Group -
Melbourne VIC

Apply Now

Job Details

Full-time | Contract | Fixed term

Qualifications

Administrative experience
Communication skills

Full Job Description

Manager Member Services

Req ID: 121128

Department: R&P Superannuation

Division: Talent & Culture

Location: Melbourne

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

For this Member Services Manager role with ANZ Staff Super you will have specific responsibility for oversight of insurance claims and complaints, outsourced to our administrator.

Role Type: Twelve-month contract, Full time (40 hours per week) potential for permanent
Role Location: Melbourne (preferred)

What will your day look like?

As a Member Services Manager – ANZ Staff Super you will be accountable for:

Superannuation complaints – overseeing the Fund’s internal complaints (IDR) process which is outsourced to our administrator MUFG. You will also manage external complaints (EDR).
Insurance claims - overseeing the Fund’s insurance claims process working with our insurer Zurich and our administrator MUFG
Contributing to efforts to track and shorten the end-to-end claims experience and driving process improvements where relevant to enhance operational efficiency and uplift member experience.

What will you bring?

To thrive in this role you will need to bring:

Proven experience in superannuation complaints and/or insurance claims oversight
Exposure to outsourced administration and insurance arrangements
Strong understanding of insurance claims procedures
Demonstrated ability to manage third-party relationships
Excellent analytical, problem-solving and communication skills.
Experience in preparing reports and a keen eye for detail

You are not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox – with superannuation experience a mandatory - we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can

Job Posting End Date

10/09/2026, 11.59pm, (Melbourne Australia)

Apply Now

Refine Your Search

program administrator jobs in broadmeadows, vic

Manager Member Services

Junior Practice Administrator

Quality Assurance Specialist - Victorian Workers Compensation

Injurynet Program Administrator

Legal Administrator

Customer Support Officer

APAC Contracts Leader

Senior Systems Administrator

Mainframe CICS/MQ admin

Lease Administrator

EUC Specialist

Clinic Administration Officer

Operations Administrator

SAPM Administration Lead

People & Culture Administrator

Senior Project Manager

Senior Contracts Administrator

Time Capture Administrator

ELK Administrator

Contract Administrator - Vaughan Constructions

I want to receive the latest job alert for program administrator in broadmeadows, vic

Explore jobs in more locations

Manager Member Services

About Us

About the Role

What will your day look like?

What will you bring?

So why join us?

Job Posting End Date

Job Seeker Tools

Employer Tools

Browse

Stay Connected