In-Demand Telecommunications engineer Jobs in Parramatta, Nsw

Customer Solutions Engineer
Macquarie Technology Group —Sydney NSW
- Full-time
- Hybrid work
- AI
- Communication skills
Quick Apply
Lead Data QA Automation Engineer / QA Architect
Cognizant —Sydney NSW
- $100,000 a year
- Full-time
- Hybrid work
- Azure
- Engineering
- SQL
4d
Lead Cloud Platform & API Engineer
Showtime Consulting —Sydney NSW
- Contract
- Azure
- Management
- DevOps
Quick Apply
6d
Senior Network Engineer
FinXL —Sydney NSW
- Contract
5d
Systems Engineer
Optus —Sydney NSW
- Software development
- Communication skills
- SDLC
- Parental leave
Technician
HighForce —Sydney NSW
- Urgently hiring
Manager Critical Infrastructure
NBN Co —Sydney NSW
- Full-time
- Parental leave
NBA Designer
Showtime Consulting —Sydney NSW
- Full-time
- Management
- SQL
- Analysis skills
Quick Apply
5d
Customer Identity Engineer - CIAM (Full Stack & Security) - Contract
NCS Australia —Sydney NSW
- Urgently hiring
- Hybrid work
- Management
- AWS
- APIs
- Parental leave
Quick Apply
1d
Installation Engineer
Reivernet Group of Companies —Roseville NSW
- Full-time
- No degree
- Communication skills
Quick Apply
11d
Network Design Engineer
Google —Sydney NSW
- Full-time
- Computer Science
- Engineering
- Systems design
Senior Network Engineer
Tata Consultancy Services —Sydney NSW
- Azure
- Computer Science
- Engineering
Director - ICT Engineering (APAC)
STACK Infrastructure APAC —Sydney NSW
- Full-time
- Azure
- PMP
- Construction experience
Quick Apply
8d
Principal Technology Consultant - Juniper Service Provider
Hewlett Packard Enterprise —Sydney NSW
- Full-time
- Business development
- Leadership
5d
Senior Active Directory Engineer
FinXL —North Sydney NSW
- $700 - $800 a day
- Contract
- Hybrid work
- Leadership
4d
XSIAM Senior EE Consultant
Saddleback Solutions, Inc. —Sydney NSW
- $76,064.08 - $139,325.16 a year
- Contract
- DevOps
- Analysis skills
- In-person
Quick Apply
Cloud System Integrator
Ericsson —North Ryde NSW
- Computer science
- Management
- Computer Science
14d
Senior Engineer, Platform Engineering
Optus —Macquarie Park NSW
- AWS
- No degree
- Communication skills
- Parental leave
- Employee discount
Senior IP Core Network Engineer | MPLS | BGP | Tier-1 Telco 1
Capgemini —Sydney NSW
- Computer Science
- Bachelor's degree
8d
Mechanical Engineer
Rojone Pty Limited —Ingleburn NSW
- Full-time
- CAD
- Analysis skills
- Bachelor's degree
- On-the-job training
Quick Apply
14h

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Customer Solutions Engineer

Macquarie Technology Group -
Sydney NSW

Quick Apply

Job Details

Permanent | Full-time

Qualifications

CCNP
CCNA
JNCIA
BGP
WAN
Telecommunication
AI
Communication skills

Full Job Description

About Us

There’s something special about working for a company like Macquarie Telecom. We’re not the biggest in the industry, where you’re just a number. We’re not tiny enough that you’ve never heard of us. We’re in that sweet spot where we’re strong enough to punch above our weight. And we definitely do! Because of this, you have the opportunity to make a difference.

The Opportunity

At Macquarie Technology Group, we're not your typical technology company. We're Australia's data centre, cloud, cyber security and telecom provider for mid-market and enterprise customers, and we're growing.

We're looking for a Customer Solutions Engineer to join our Telecom Service Delivery team. This is a hands-on technical role responsible for the design, technical approval, implementation and delivery of customer solutions across our networking, voice, security and data services portfolio.

Working closely with Project Managers, customers, vendors and engineering teams, you'll own the technical outcome from post-sales through to operational handover. You'll play a key role in ensuring customer solutions are delivered to the highest standards while providing a great customer experience throughout the project lifecycle.

This role is ideal for someone who enjoys solving complex technical challenges, working directly with customers and designing managed secure network solutions across a broad range of SD-WAN, cloud, DR, voice, security technologies and access networks.

What You'll Be Doing.

Reviewing and approving customer solutions to ensure they are technically sound and deliverable.

Producing detailed solution designs and supporting non-standard customer requirements.

Delivering secure networking, SD-WAN, voice and security solutions for enterprise customers.

Managing projects through implementation, testing and operational handover.

Supporting customer projects across SD-WAN, Cloud, SIP, SWG, ZTNA, DLP, CASB and broader Telco technologies.

Working directly with customers to validate requirements, coordinate implementation activities and conduct testing.

Collaborating with Project Managers, Service Assurance, Product, Architecture and Operational teams to ensure successful customer outcomes.

Maintaining accurate technical documentation and solution records.

Providing technical leadership and guidance to internal and external stakeholders.
Driving continuous improvement across delivery processes and customer environments. Using AI, scripting and automation is strongly encouraged.

About You.

A hands-on engineer who enjoys designing and delivering customer solutions.

Comfortable working directly with customers and building trusted relationships.

Able to confidently engage both technical and non-technical stakeholders.

Strong problem solver who enjoys troubleshooting complex technical issues.

Highly organised and capable of managing multiple customer projects and priorities.

Demonstrates ownership, accountability and attention to detail.

Naturally curious and committed to continuous learning and technical development.

Calm under pressure and capable of managing critical implementation activities.

Passionate about delivering exceptional customer outcomes.

Required Skills & Experience.

5+ years' experience across telecommunications, networking or infrastructure environments.

Experience delivering customer solutions across enterprise networking and security technologies.

Strong understanding of MPLS, BGP, SD-WAN, security routing and switching technologies.

Hands-on experience provisioning and configuring vendor solutions including Cisco, Juniper, Velocloud, Fortinet or Netskope networking environments.

Experience working with SIP and voice technologies.

Experience deploying and supporting SD-WAN solutions.

Experience configuring and supporting Fortinet firewall technologies.

Strong troubleshooting and problem-solving capability.

Excellent written and verbal communication skills.

Experience working directly with customers in a project delivery environment.

CCNA, JNCIA, CCNP, JNCIS or equivalent networking certifications.

Why Join Macquarie Telecom?

You'll join a team that values technical excellence, ownership, collaboration and customer experience. You'll have the opportunity to work across a broad range of networking, voice, security and infrastructure technologies while partnering with some of Australia's leading enterprise and government organisations.

We invest heavily in our people, support ongoing learning and certifications, and provide the opportunity to work on complex customer environments using best in class vendor technologies including Velocloud, Fortinet, Netskope, Cisco and Juniper solutions.

If you're a Network Engineer, Security Engineer, SD-WAN Engineer or Customer Solutions professional looking to take ownership of customer outcomes and build your career with one of Australia's leading technology providers, we'd love to hear from you.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Quick Apply

Refine Your Search

telecommunications engineer jobs in parramatta, nsw

Customer Solutions Engineer

Lead Data QA Automation Engineer / QA Architect

Lead Cloud Platform & API Engineer

Senior Network Engineer

Systems Engineer

Technician

Manager Critical Infrastructure

NBA Designer

Customer Identity Engineer - CIAM (Full Stack & Security) - Contract

Installation Engineer

Network Design Engineer

Senior Network Engineer

Director - ICT Engineering (APAC)

Principal Technology Consultant - Juniper Service Provider

Senior Active Directory Engineer

XSIAM Senior EE Consultant

Cloud System Integrator

Senior Engineer, Platform Engineering

Senior IP Core Network Engineer | MPLS | BGP | Tier-1 Telco 1

Mechanical Engineer

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