At Macquarie Technology Group, we're not your typical technology company. We're Australia's data centre, cloud, cyber security and telecom provider for mid-market and enterprise customers, and we're growing.
We're looking for a Customer Solutions Engineer to join our Telecom Service Delivery team. This is a hands-on technical role responsible for the design, technical approval, implementation and delivery of customer solutions across our networking, voice, security and data services portfolio.
Working closely with Project Managers, customers, vendors and engineering teams, you'll own the technical outcome from post-sales through to operational handover. You'll play a key role in ensuring customer solutions are delivered to the highest standards while providing a great customer experience throughout the project lifecycle.
This role is ideal for someone who enjoys solving complex technical challenges, working directly with customers and designing managed secure network solutions across a broad range of SD-WAN, cloud, DR, voice, security technologies and access networks.
You'll join a team that values technical excellence, ownership, collaboration and customer experience. You'll have the opportunity to work across a broad range of networking, voice, security and infrastructure technologies while partnering with some of Australia's leading enterprise and government organisations.
We invest heavily in our people, support ongoing learning and certifications, and provide the opportunity to work on complex customer environments using best in class vendor technologies including Velocloud, Fortinet, Netskope, Cisco and Juniper solutions.
If you're a Network Engineer, Security Engineer, SD-WAN Engineer or Customer Solutions professional looking to take ownership of customer outcomes and build your career with one of Australia's leading technology providers, we'd love to hear from you.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
