In-Demand Front office coordinator Jobs in Australia

Trainee Graduate
Freighter Group —Brooklyn VIC
- $65,000 - $75,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Education
Quick Apply
8d
Administration Coordinator
Haynes Group —Bohle Plains QLD
- $70,000 a year
- Overtime
- Customer service
- ERP systems
- Forklift
4d
Office Support Coordinator
Thinktank —Sydney NSW
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Service Coordinator | Aged Care & NDIS
My Guardian —Sydney Olympic Park NSW
- Full-time
- Microsoft Excel
- Organisational skills
- Computer skills
Quick Apply
12d
Business Support Coordinator
Great Southern Bank —Sydney NSW
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
7d
Receptionist/Office Assistant
The Arnott's Group —North Strathfield NSW
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
6d
CRM Campaign Coordinator
Ticketek Entertainment Group —Sydney NSW
- Hybrid work
- Microsoft Office
- Time management
- Annual leave
- Parental leave
Quick Apply
1d
Front Office Receptionist
Dental Boutique —Chatswood NSW
- Full-time
- Clinic
- Communication skills
Quick Apply
7d
Administration & OHS Coordinator
Victorian Government —Melbourne VIC
- Full-time
- Microsoft Office
- Administrative experience
- Leadership
11d
Commercial Operations Project Coordinator
Bellroy —Melbourne VIC
- Full-time
- Merchandising
- In-person
- Communication skills
Project Coordinator
Raytheon —Henderson WA
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
13d
Workplace Exp Coordinator
CBRE —Melbourne VIC
- Full-time
- Organisational skills
- AI
Facilities Coordinator/Receptionist
JLL —Melbourne VIC
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
Facilities Coordinator
BDO —Sydney NSW
- Full-time
- Health insurance
- On-the-job training
Operations Coordinator
Wyanga Aboriginal Aged Care —Redfern NSW
- Full-time
- Communication skills
Quick Apply
Front Office Coordinator/Dental Receptionist
Blaxland Dental —Penrith NSW
- $30 - $50 an hour
- Part-time
- Front desk
- In-person
- Employee discount
- Professional development assistance
Quick Apply
7d
Expression of Interest | Residential Property & Communities | Melbourne R0193635 Accolade on A'Beckett St South Melbourne, Victoria | Melbourne, Victoria Full time
Greystar —South Melbourne VIC
- Full-time
- Hospitality
- Customer service
- Front desk
Client Services & Reception Team Leader
Ashurst LLP —Melbourne VIC
- Full-time
- Customer service
- Communication skills
- Health insurance
- Gym membership
Front Office Reception - Sydney
Dental Boutique —Sydney NSW
- Full-time
- Microsoft Excel
Quick Apply
Office Services Manager
Grant Thornton Australia —Brisbane QLD
- Full-time
- Hospitality
- Administrative experience
- Agile
- Health insurance
- Gym membership
8d

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Trainee Graduate

Freighter Group
Brooklyn VIC

Quick Apply

Job Details

Full-time
$65,000 - $75,000 a year
8 days ago

Qualifications

Microsoft Excel
WMS
Microsoft Office
Education
Communication skills
Office experience

Full Job Description

Systems Aptitude - We will teach you the details
Customer Satisfaction: It's built into your DNA
Graduate Program

Position Title: Customer Service Graduate – Systems & Warehousing
Department: Customer Service / Supply Chain & Operations
Reports To: Customer Service Manager / Graduate Program Coordinator
Location: Melbourne (Brooklyn)
Employment Type: Full-time (Graduate Program Rotation)

Role Purpose
The Customer Service Graduate role is designed to build well-rounded operational and customer-facing expertise within our business. During this specific rotation, you will bridge the gap between front-line customer engagement, warehouse logistics, and system workflows (ERP/WMS).
You will gain hands-on experience in managing customer queries, order processing, inventory visibility, and warehouse dispatch alignment while identifying system and process improvement opportunities to enhance overall customer satisfaction.
Key Responsibilities & Accountabilities
1. Customer Service & Order Management

Receive, log, and process customer orders, enquiries, and feedback via phone, email, and customer portal channels accurately and within agreed SLAs.
Act as a key communication link between customers and operational teams regarding lead times, order status, stock availability, and delivery updates.
Resolve customer issues, claims, and returns in a timely, professional manner, ensuring root causes are documented.

2. Warehousing & Logistics Alignment

Work closely with warehouse floor personnel, dispatch leads, and transport planners to monitor order fulfillment cycles.
Track order picking, packing, and dispatch schedules to ensure on-time and in-full (OTIF) delivery.
Assist in investigating inventory discrepancies, stock movement delays, or consignment tracking issues.
Participate in warehouse floor walk-throughs and gain practical insight into inventory storage, cycle counts, and freight handling.

3. Systems & Process Optimisation

Utilize internal systems (ERP, WMS, and CRM) to maintain accurate customer and order master data.
Map order-to-delivery workflows to identify bottlenecks, system errors, or manual workarounds.
Assist in testing, refining, and implementing system enhancements or reporting dashboards related to order processing and warehouse dispatch.
Support the development of standard operating procedures (SOPs) for integrated customer service and warehousing processes.

4. Continuous Improvement & Projects

Contribute to rotational cross-functional improvement projects aimed at reducing delivery delays, improving stock accuracy, or enhancing customer communication channels.
Prepare basic operational analytics and reporting (e.g., OTIF rates, backorder reports, enquiry resolution times).

Key Relationships

Internal: Customer Service Team, Warehouse & Logistics Operations, Supply Chain & Inventory Planning, IT & Systems Support, Quality/Compliance.
External: Commercial Customers, Third-Party Freight & Transport Providers, Field Sales Representatives.

Key Performance Indicators (KPIs)

Order Accuracy & Timeliness: Order entry speed and accuracy meeting department quality thresholds.
Customer Satisfaction: Prompt, professional resolution of customer enquiries within designated turnaround times.
System Data Integrity: Maintenance of clean order and inventory data across ERP and WMS platforms.
Project Delivery: Active participation and completion of assigned rotation project objectives.

Skills, Knowledge & Attributes
Qualifications & Education

Recent degree or qualification in Supply Chain/Logistics, Business, Information Systems, Commerce, or a related field.

Key Skills & Competencies

Systems Aptitude: Comfortable learning and navigating enterprise systems (ERP, WMS, CRM, and Microsoft Office Suite, especially Excel).
Problem-Solving: Analytical mindset with a passion for diagnosing process breakdowns and proposing practical solutions.
Communication: Clear, confident written and verbal communication skills with the ability to liaise effectively between office and warehouse floor teams.
Customer Focus: Strong service orientation with an eagerness to understand customer needs and deliver positive outcomes.
Adaptability & Drive: High energy, curiosity, and a willingness to learn across diverse operational environments.

Quick Apply

Refine Your Search

front office coordinator jobs in australia

Trainee Graduate

Administration Coordinator

Office Support Coordinator

Service Coordinator | Aged Care & NDIS

Business Support Coordinator

Receptionist/Office Assistant

CRM Campaign Coordinator

Front Office Receptionist

Administration & OHS Coordinator

Commercial Operations Project Coordinator

Project Coordinator

Workplace Exp Coordinator

Facilities Coordinator/Receptionist

Facilities Coordinator

Operations Coordinator

Front Office Coordinator/Dental Receptionist

Expression of Interest | Residential Property & Communities | Melbourne R0193635 Accolade on A'Beckett St South Melbourne, Victoria | Melbourne, Victoria Full time

Client Services & Reception Team Leader

Front Office Reception - Sydney

Office Services Manager

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