In-Demand Program manager aws Jobs in Redfern Nsw

Contact Center Transformation Lead
Infosys Singapore & Australia —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Azure
- Management
Quick Apply
Technical Manager, GitHub Platform Uplift
Cuscal —Sydney NSW
- Full-time
- Hybrid work
- Management
- Communication skills
Quick Apply
1h
Network Deployment Planning Manager, Global Network Delivery (GND), AWS DCC
Amazon Corporate Services Pty Ltd —Sydney NSW
- Full-time
- AWS
- Presentation skills
- Bachelor's degree
Parts Business Development Manager
Auto & General Holdings —Alexandria NSW
- Microsoft Excel
- Azure
- Research
- Parental leave
- Gym membership
Quick Apply
Partner Growth Manager - AWS
TD Synnex —Macquarie Park NSW
- Full-time
- Hybrid work
- CRM software
- Management
- Salesforce
- Parental leave
10d
Technical Team Lead
ELMO Software Pty Ltd —Sydney NSW
- Full-time
- Hybrid work
- AWS
- APIs
- Agile
- Parental leave
- Employee assistance program
Quick Apply
ANZ Field Enablement Lead, APJ Field Enablement Team
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- AWS
- Presentation skills
- Bachelor's degree
Internship or Work Experience
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
AI Delivery Lead - Sydney/Melbourne
Capgemini Sogeti —Sydney NSW
- Azure
- AWS
- Agile
Delivery Manager - Cyber
Cuscal —Sydney NSW
- Full-time
- Hybrid work
- Computer science
- Azure
- Management
Quick Apply
Director Technology - Data Platforms
Simple Machines —Sydney NSW
- Hybrid work
- Azure
- AWS
- AI
Quick Apply
Program Manager, Defence, Worldwide Public Sector
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Master's degree
- AWS
- Bachelor's degree
22h
AWS Senior Business Development Manager
SoftwareOne —North Sydney NSW
- Business development
- AWS
- Negotiation
Lead Cloud Engineer
Mantel Group —Sydney NSW
- $160,000 - $200,000 a year
- Full-time
- Hybrid work
- Agile
- Communication skills
- Parental leave
Quick Apply
Marketing/Admin Assistant
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Technology Continuity & Resilience Manager
Avant —Sydney NSW
- Full-time
- Azure
- AWS
Full Stack Web Developer (Intern)
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Junior Sales Representative
Kablamo —Sydney NSW
- Full-time
- Hybrid work
- Sales
- Business development
- AWS
- Parental leave
- Employee assistance program
Quick Apply
14d
Support Full Stack Engineer
Kablamo —Sydney NSW
- Full-time
- Hybrid work
- DevOps
- Master's degree
- AWS
Quick Apply
Sr Business Operations Manager, Field Tech Operations, Field Tech Operations
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- CRM software
- Management
- Sales

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program manager aws jobs near redfern nsw

Contact Center Transformation Lead

Infosys Singapore & Australia -
Sydney NSW

Quick Apply

Job Details

Full-time

Qualifications

CRM software
Azure
Management
AIX
Salesforce
AWS
AI
Leadership
Communication skills

Full Job Description

Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), a global advisor to leading companies for strategy, process engineering and technology-enabled transformation programs. We partner with clients to design and implement customized solutions to address their complex business challenges, and to help them in a post-modern ERP world. By combining innovative and human-centric approaches with the latest technological advances, we enable organizations to reimagine their future and create sustainable and lasting business value. A pioneer in breaking down the barriers between strategy and execution, Infosys Consulting delivers superior business value to its clients by advising them on strategy and process optimisation as well as IT-enabled transformation.To find out how we go beyond the expected to deliver the exceptional, visit us at www.infosysconsultinginsights.com

Requirements

Offering Lead – Contact Center & AI - APAC

If you want to be part of a team destined to disrupt the market with a fresh approach to Contact Center transformation, join us. We are looking for Offering Lead – Contact Center and AI who can manage end to end KPIs for this offering under AIX practice. Candidate should have strong understanding of Contact Center ecosystem, critical capabilities that make up a smart contact center (CRM / IVR / Self Service, etc) and able to vision a future that is AI driven.

Experience and Responsibilities:

Minimum experience of 10+ years working as senior SME in Contact Centre having driven and delivered transformation programs.
A good mix of following knowledge will be a right fit for this role. Understand Contact Center business processes: 60%, Contact Center technology: 40%.
Must have Contact Center transformation experience, Must have exposure to CRM (Salesforce or Microsoft) – preferably implemented service management at contact center.
Prefer if experience to Genesys or Avaya or AWS connect with conversational AI implementation (e.g. chatbot).
Prefer candidates working with existing consulting firms, however Industry experience is welcome with right aptitude for consultative engagements.
Good aptitude and understanding of how AI is expected to disrupt contact center of future.
Offering lead will have following key responsibilities:
Own the entire offering area and build/own go to market plan.
Own the people plan across entire lifecycle.
Design and rollout new sub offerings with likely demand in market.
Represent Infosys Consulting in relevant events.
Responsible to drive business targets across revenue, utilisation and knowledge management.
Able to engage and work with technology partners to help build solution designs as well as build project plans.
Experience working with cloud technologies such as Azure, AWS & Google Cloud.
Good understanding of building omni-channel integrations.
Very strong communication and presentation skills with ability to independently manage executive meetings and show business value.
People management skills with the ability to lead a team if needed.
Collaborate with cross-functional teams, including developers, data engineers, and project managers, to ensure successful project delivery.

Benefits

We offer you great opportunities within a dynamically growing consulting organization. You will elaborate and deliver best practice solutions and will be able to further develop your skills. At Infosys Consulting you will discover a truly global culture that embraces diversity at all levels, working with highly dedicated and motivated colleagues, a cooperative work environment and interesting training opportunities.

Quick Apply

Refine Your Search

program manager aws jobs in redfern nsw

Contact Center Transformation Lead

Technical Manager, GitHub Platform Uplift

Network Deployment Planning Manager, Global Network Delivery (GND), AWS DCC

Parts Business Development Manager

Partner Growth Manager - AWS

Technical Team Lead

ANZ Field Enablement Lead, APJ Field Enablement Team

Internship or Work Experience

AI Delivery Lead - Sydney/Melbourne

Delivery Manager - Cyber

Director Technology - Data Platforms

Program Manager, Defence, Worldwide Public Sector

AWS Senior Business Development Manager

Lead Cloud Engineer

Marketing/Admin Assistant

Technology Continuity & Resilience Manager

Full Stack Web Developer (Intern)

Junior Sales Representative

Support Full Stack Engineer

Sr Business Operations Manager, Field Tech Operations, Field Tech Operations

I want to receive the latest job alert for program manager aws in redfern nsw

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