In-Demand Customer support coordinator Jobs in Crestmead, Qld

Customer Service Officer
Certis Group —Brisbane QLD
- Weekend availability
- Customer service
- Organisational skills
- Communication skills
- Employee assistance program
- Employee discount
Urgent Care Coordinator | Remote | Full Time
For Health Group —Browns Plains QLD
- Full-time
- Remote
- Organisational skills
- Health insurance
- Dental insurance
ICT Technical Coordinator, Software Packaging and Deployments
Queensland Government —Brisbane QLD
- Full-time
- Microsoft Access
- University
- Communication skills
2h
Regional Support Coordinator
MyIntegra —Brisbane QLD
- Full-time
- Remote
- Communication skills
- Time management
- Parental leave
- Employee assistance program
Quick Apply
Client Care Coordinator
Invocare —Loganholme QLD
- Full-time
- Microsoft Excel
- Customer service
- Administrative experience
- Parental leave
Operations Manager
JLL —Brisbane QLD
- Microsoft Word
- Hospitality
- Microsoft Excel
- Health insurance
- Parental leave
17h
Sales Coordinator & Compliance Officer
Wagners —Brisbane QLD
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Gym membership
Full time and Casual Service Advisors - Brisbane
SC Career page —Brisbane QLD
- Microsoft Word
- CRM software
- Microsoft Excel
Quick Apply
Client Care Coordinator – Pet Aftercare Services
InvoCare —Loganholme QLD
- Microsoft Excel
- Customer service
- Administrative experience
Training Administration Officer
Centre for Excellence in Rail Training Pty Ltd —Salisbury QLD
- Overtime
- Hybrid work
- Management
- Microsoft Office
- Administrative experience
- Parental leave
7d
Claims Team Lead - Administrator
Johns Lyng Group —Brisbane QLD
- Full-time
- Leadership
- Communication skills
5d
Quality Systems and Environment Coordinator
Bega Cheese —Crestmead QLD
- Full-time
- Manufacturing
- Communication skills
- Time management
Client Services Coordinator
Translationz —Brisbane QLD
- Administrative experience
- Organisational skills
- Communication skills
5d
Delivery Support Coordinator (AO4)
Queensland Government —Brisbane QLD
- Full-time
- Administrative experience
- No degree
- Communication skills
5d
Facilities Co-ordinator
Vertaview Group —Eight Mile Plains QLD
- $80,000 a year
- Full-time
- Remote
- Management
- Maintenance
- No degree
- Employee discount
Guest Service Agent - Journey Curator
Crystalbrook Vincent —Brisbane QLD
- Full-time
- Hotel experience
Hire Coordinator
Generators Australia —Yatala QLD
- Part-time
- Administrative experience
- Organisational skills
- Communication skills
5d
Customer Care Coordinator- Casual- QLD region
WSA APAC —Beenleigh QLD
- Monday to Friday
- Sales
- Customer service
- Administrative experience
- Parental leave
- Employee assistance program
Quick Apply
Production Scheduling Coordinator
James Hardie —Carole Park QLD
- Contract
- Microsoft Excel
- ERP systems
- Microsoft Office
- Parental leave
- Employee assistance program
Quick Apply
7d
Customer Service Coordinator
Coates Hire —Kingston QLD
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Parental leave
- Employee discount

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Customer Service Officer

Certis Group -
Brisbane QLD

Apply Now

Job Details

Benefits

Employee assistance program
Employee discount
Opportunities for advancement

Qualifications

RSA
Customer service
Driver Licence
Organisational skills
Security
Security Licence
Communication skills

Full Job Description

At Certis Security Australia, our mission is to make our world safer, smarter and better. As Australia’s only next-generation security company operating at scale, we deliver exceptional customer experiences through professional, customer-focused people who help create safe, successful and memorable events.

Job Impact

As a Customer Service Officer, your mission is to ensure every attendee leaves with a smile.

You'll be the go-to person for all things customer-related, from answering enquiries to escalating issues on the spot. Your role is pivotal in making each event a resounding success through stellar communication, quick problem-solving, and seamless teamwork. Join us and be the heartbeat of our events, making every moment count.

About the Role

This is a dynamic, customer-facing role where no two events are the same. You will work closely with event coordinators and team members to support the successful delivery of events while providing exceptional service to attendees.

Your ability to communicate effectively, resolve issues quickly, and create positive customer experiences will be key to ensuring every event runs smoothly and successfully.

Key Responsibilities

Primary duties include but are not limited to:

Greet and assist event attendees with a warm and professional demeanour.
Address and resolve customer enquiries and escalate issues promptly and efficiently.
Support the planning and execution of events, ensuring all customer-related aspects run smoothly.
Collect and analyse customer feedback to improve future events.
Maintain accurate documentation of customer interactions and transactions.
Work closely with event coordinators and team members to deliver outstanding event experiences.
Contribute to creating a welcoming, professional, and enjoyable environment for attendees.

About You

Strong communication and interpersonal skills.
Excellent customer service skills with a professional and positive attitude.
Ability to think on your feet and resolve issues effectively.
Strong attention to detail and organisational skills.
Ability to work collaboratively within a team environment.
Physically capable of standing and walking for extended periods.
Available to work days, weekends, and weeknights.

Desirable

Current RSA.
Current Driver's Licence is beneficial but not essential; however, you must be able to travel to various locations as required.

Benefits & Culture

Friendly and inclusive work environment.
Career progression opportunities and emphasis on learning and development.
Access to a bespoke high-potential development program, including exposure to executive leadership and overseas projects.
Employee discount program offering savings at over 400 retailers Australia-wide.
Well-being program providing advice and support for mental, physical, and financial wellbeing.
Employee Assistance Program (EAP) available to employees and their families.
Cultural diversity is valued and supported.

Why Join Certis

Be part of a values-driven organisation focused on delivering exceptional customer experiences.
Access ongoing training, development opportunities, and career pathways.
Work alongside experienced professionals in a supportive team environment.
Enjoy a rewarding role where every event brings new opportunities and challenges.
Employee benefits including retail discounts, annual awards, employee engagement initiatives, and a Reward & Recognition Framework.

Next Steps

Once you've submitted your application, the next step is to complete a virtual interview with Certis.

This is an important part of our hiring process and must be completed for your application to be considered further.

After you've finished your virtual interview, our hiring managers will review all candidates. If you're successful in progressing to the next stage, we'll be in touch to let you know what's next.

Diversity Statement

Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered.

We actively encourage First Nations and Torres Strait Islander peoples, veterans and candidates from diverse backgrounds to apply.

Certis Security Australia – Master Licence Details

Sydney Night Patrol & Inquiry Co Pty Ltd

NSW 400674602
ACT 17501220
QLD 41315
WA SA48240
NT 345
SA ISL 178143
TAS 3020

Certis Security Australia Pty Ltd

NSW 405149073
ACT 17501742
QLD 3158254
WA SA 72311
SA ISL 235794
VIC Z05 798 61S
VIC Z05 798 40S
NT 1093
TAS 458596293

Video

Apply Now

Refine Your Search

customer support coordinator jobs in crestmead, qld

Customer Service Officer

Urgent Care Coordinator | Remote | Full Time

ICT Technical Coordinator, Software Packaging and Deployments

Regional Support Coordinator

Client Care Coordinator

Operations Manager

Sales Coordinator & Compliance Officer

Full time and Casual Service Advisors - Brisbane

Client Care Coordinator – Pet Aftercare Services

Training Administration Officer

Claims Team Lead - Administrator

Quality Systems and Environment Coordinator

Client Services Coordinator

Delivery Support Coordinator (AO4)

Facilities Co-ordinator

Guest Service Agent - Journey Curator

Hire Coordinator

Customer Care Coordinator- Casual- QLD region

Production Scheduling Coordinator

Customer Service Coordinator

I want to receive the latest job alert for customer support coordinator in crestmead, qld

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