Sales Coordinator & Compliance Officer
Are you the high performer we are looking for, who is ready to play a critical role in enhancing customer satisfaction, supporting business growth and upholding operational integrity?
We are seeking to fill a pivotal support role within the sales and operations team of our fast growing concrete business. Take responsibility for managing our end-to-end customer quoting process and deliver excellent customer service support, whilst maintaining accurate pricing records and performing other sales administration tasks.
This challenging role also includes a compliance oversight function to ensure our processes, pricing practices and customer engagements align with industry standards and Wagners internal policies.
What you’ll be doing
Customer quoting – prepare customer quotes, liaise with internal departments on lead times, availability and delivery, and maintain quote log
Sales team support – assist with proposal preparation, maintain pricing structures and customer records, and onboard new customers
Customer service – main contact for quote, product and scheduling queries, respond to customer enquires and build productive relationships with repeat customers
Sales administration – contribute a variety of data for regular reports, update CRM and internal systems, and coordinate tasks between internal teams
Compliance – Monitor and enforce compliance with company policies, assist with NHVAS reports, and stay current on industry regulations
What you’ll bring
Prior experience in a sales support, estimating or customer service role (preferably in construction, manufacturing or concrete supplies)
Strong attention to detail and accuracy in quoting and data entry
Excellent communication and interpersonal skills to facilitate clear interactions between customers, the operations team and sales team
Ability to manage multiple tasks and prioritise in a fast-paced environment
Sound computer skills – MS Office (Excel, Outlook), CRM systems (e.g. Sale, quoting tools)
A can-do attitude, and the ability to think on your feet to support and complete ad hoc tasks
Knowledge of concrete or building materials industry (desirable)
Construction industry knowledge or exposure to technical product environments (advantageous)
About Wagners
Wagners is an award-winning and diversified construction materials and services provider and innovator of construction materials and New Generation building materials. A highly renowned brand and producer of cement, concrete and composite products. Wagners are also a strong presence in heavy haulage transport services, precast concrete and reinforcing steel.
We provide a workplace where employees are encouraged to grow and achieve.
Employee Benefits
Positive workplace culture where we pride ourselves on a culture of diversity, inclusiveness, community support and strong family values.
Employee health and wellbeing programs that include fun sporting events, team BBQs, social events, discounted health fund membership, discounted gym membership, and more
Salary packaging options such as novated leases
Apply now
Suitable candidates will participate in the Wagners recruitment process which will include a pre-employment medical, employment reference checks, and police check. Wagners is an Equal Opportunity Employer, values diversity and promotes a safe work environment.
You must have full Australian Working Rights. This is not a sponsorship role.
