In-Demand Head of customer service Jobs in Parramatta, Nsw

Assistant Building Manager | Strata (North West Portfolio/Parramatta Region)
Synergy —Parramatta NSW
- $75,000 - $85,000 a year
- Full-time
- Google Suite
- Management
- In-person
- Professional development assistance
- Referral program
Quick Apply
9d
Administrator
Bramelle Partners Pty Ltd —North Sydney NSW
- $70,000 - $80,000 a year
- Contract
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
Quick Apply
13d
Sales & Marketing Coordinator
Infopro Digital Services Limited —Kingsgrove NSW
- Full-time
- Hybrid work
- CRM software
- Sales
- Research
- Annual leave
Quick Apply
Marketing Manager, Front Line Care
Baxter —Old Toongabbie NSW
- Budgeting
- Communication skills
- Marketing
- Annual leave
2d
Assessor – Community Services
TAFE NSW —Strathfield NSW
- $91,590 a year
- Part-time
- Education
- Communication skills
11d
PeopleSoft Consultant
Delivery Centric Technologies —Sydney NSW
- Full-time
- ERP systems
- Databases
- SQL
Quick Apply
Assistant Building Manager | Strata (South West Portfolio)
Synergy —Ingleburn NSW
- $75,000 - $85,000 a year
- Full-time
- Google Suite
- Management
- In-person
- Professional development assistance
- Referral program
Quick Apply
9d
SVP Client Delivery & Regional Lead APAC
Accommodations Plus International —Mascot NSW
- Full-time
- Bilingual
- Sales
- Marketing
Quick Apply
Head of Transition and Transformation
Ericsson —North Ryde NSW
- Leadership
- Communication skills
Senior OTC CBIA Manager - APAC
Haleon —Parramatta NSW
- Full-time
- Hybrid work
- Marketing
- Business
- Leadership
Head of HBCF Engagement
icare —Sydney NSW
- From $202,500 a year
- Full-time
- No degree
- Communication skills
- Employee assistance program
- Gym membership
3d
Head of Responsible Wagering
Picklebet —Sydney NSW
- Full-time
- Remote
- Writing skills
Quick Apply
Project Manager - Corporate
Campbell Property Group —Norwest NSW
- Temporary
- Business development
- Agile
- Construction experience
- Health insurance
- Employee assistance program
Quick Apply
Head of Incident and Crisis Management
Superloop —Sydney NSW
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
Operations Manager - George St Flagship Store
R.M. Williams —Sydney NSW
- $80,000 a year
- Full-time
- Sales
- Customer service
- Leadership
- Parental leave
- Employee discount
2d
General Manager - Crossroads Hotel
Sonnel Hospitality —Casula NSW
- Full-time
- Management
- Leadership
Quick Apply
13d
Commercial Development Manager (12-month Contract)
Nestlé —Rhodes NSW
- Contract
- Management
- Parental leave
- Gym membership
11d
Head of Resident Operations
Keyton —Sydney NSW
- Full-time
- Budgeting
- Leadership
- Communication skills
- Referral program
12d
Customer Service Representative
Innovation Collective Pty Ltd —Silverwater NSW
- $30.00 - $33.71 an hour
- Part-time
- Customer service
- Warehouse
- Organisational skills
- Employee discount
Quick Apply
People & Culture Coordinator- APAC
3P Learning —Leichhardt NSW
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Recruiting
- Annual leave
Quick Apply
5d

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head of customer service jobs near parramatta, nsw

Assistant Building Manager | Strata (North West Portfolio/Parramatta Region)

Synergy
Parramatta NSW

Quick Apply

Job Details

Permanent | Full-time
$75,000 - $85,000 a year
9 days ago

Benefits

Employee mentoring program
Professional development assistance
Referral program
Salary packaging

Qualifications

Google Suite
Management
Driver Licence
Communication skills

Full Job Description

Company: Synergy Asset Services Pty Ltd

Location: Parramatta (Multi-Site Coverage - North-West Region)

Salary: $75,000 – $85,000 + Superannuation

Work Type: Full-Time, Permanent (Monday – Friday, 7:00 AM – 4:00 PM)

About the Opportunity

Founded over 25 years ago, Synergy is a proudly family-owned property services company specializing in integrated facility services across the commercial and strata property sectors. Due to continued commercial growth, we are seeking a proactive and operationally driven Junior Building Manager to join our Facilities Management team in a permanent, full-time capacity.

Operating from our Parramatta head office, you will serve as a strategic liaison alongside a Senior Building Manager, delivering critical multi-site relief coverage and administrative support across our premium North-West portfolio. This junior-level opportunity is designed for a commercially astute professional who thrives on strategic problem-solving and is motivated to achieve structured career progression within the facility services industry.

Key Responsibilities

In this dynamic role, you will partner with the Senior Building Manager, key internal stakeholders, and external contractors to ensure seamless end-to-end service delivery. Your day-to-day duties will include:

Multi-Site Portfolio Support: Act as a key point of contact across our North West properties, providing essential facilities management support during relief periods.
Site Inspections & Compliance: Conduct thorough on-site building inspections, ensuring all WH&S and compliance standards are strictly met.
Maintenance Management: Oversee Planned and Reactive Maintenance processes, including quoting, scheduling, and managing contractor work orders.
Emergency Response: Act as the key escalation point for your portfolio, participating in an on-call capacity to triage and manage critical after-hours emergencies or building faults
Vendor & Contractor Management: Procure, engage, and manage external contractors, ensuring all works are delivered safely, on time, within budget, and to strict SLAs/KPIs.
Stakeholder Engagement: Log, respond to, and resolve resident and strata committee requests promptly and professionally.
System Administration: Utilize building management systems and software to manage bookings, track priorities, and maintain accurate site reporting.

About You (The Ideal Candidate)

We are looking for a proactive, commercially astute professional who thrives in a hands-on, field-based environment. To succeed, you will demonstrate:

Experience: Minimum 1 year of hands-on experience in a Strata Building Manager or strata property role.

Attitude & Career Drive: Strong willingness to learn, genuine curiosity to understand building operations, and ambition to progress your career within the industry.

Technical Proficiency: Comfortable using technology and Google Suite. Previous experience with building management software (e.g., MYBOS, BuildingLink, StrataMax) is a bonus, but a strong willingness to learn and be trained is highly valued.

Skills: Highly organized with strong attention to detail, exceptional time-management, and effective communication skills (phone, email, and in-person).

Mandatory Requirements:

Current driver's license and reliable personal vehicle (essential for multi-site coverage).
Current valid National Police Check, or a willingness to undergo and provide one before commencement.
Valid full, unrestricted Australian work rights.

Why Join Synergy Asset Services?

We handpick our customer base to ensure we work with clients who value quality of service. You will be joining a collaborative, close-knit team environment that actively champions your ideas and input on how we can improve our business systems. In return for your hard work, we offer:

Performance-based discretionary bonuses to reward your dedication and hard work
Birthday Off to celebrate your special day
Strong career progression pathways with hands-on mentorship from Senior Building Managers and Operations Managers
Professional development assistance
Employee referral programs
Salary packaging options

How to Apply

Take the next step in your Facilities Management career with a company that values innovation, training, and hard work.

Submit your CV and a tailored Cover Letter highlighting your relevant strata management experience and notable portfolio achievements.

Job Types: Full-time, Permanent

Pay: $75,000.00 – $85,000.00 per year

Benefits:

Employee mentoring program
Professional development assistance
Referral program
Salary packaging

Application Question(s):

Do you have a current National Police Check, or are you willing to obtain one?
Valid full, unrestricted Australian work rights required
How many years of building management experience do you have?
Have you worked in strata buildings before?
What suburb do you live in?

Licence/Certification:

Driver's licence and vehicle (Required)

Work Location: In person

Quick Apply

Refine Your Search

head of customer service jobs in parramatta, nsw

Assistant Building Manager | Strata (North West Portfolio/Parramatta Region)

Administrator

Sales & Marketing Coordinator

Marketing Manager, Front Line Care

Assessor – Community Services

PeopleSoft Consultant

Assistant Building Manager | Strata (South West Portfolio)

SVP Client Delivery & Regional Lead APAC

Head of Transition and Transformation

Senior OTC CBIA Manager - APAC

Head of HBCF Engagement

Head of Responsible Wagering

Project Manager - Corporate

Head of Incident and Crisis Management

Operations Manager - George St Flagship Store

General Manager - Crossroads Hotel

Commercial Development Manager (12-month Contract)

Head of Resident Operations

Customer Service Representative

People & Culture Coordinator- APAC

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