In-Demand Ict service manager Jobs in Wacol, Qld

Senior Technology Officer
Queensland Government —Ipswich QLD
- Management
- Communication skills
ICT Service Manager
Goodstart Early Learning —Murarrie QLD
- Full-time
- Management
- Analysis skills
- No degree
- Gym membership
ICT Change Manager
Queensland Government —Brisbane QLD
- Analysis skills
- Leadership
- Negotiation
6d
Information and Communication Technology (ICT) Manager
Lowes Petroleum Service —Pinkenba QLD
- Full-time
- CRM software
- Management
- POS
Quick Apply
ICT Transition Specialist
Arrow Energy —Brisbane QLD
- Hybrid work
- Management
- Bachelor's degree
- Annual leave
- Employee assistance program
Senior M365 Specialist
Datacom —Brisbane QLD
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- SharePoint
- Parental leave
- Employee discount
Quick Apply
Technical Infrastructure Manager
Goodstart Early Learning —Murarrie QLD
- Full-time
- Azure
- Management
- No degree
- Gym membership
Principal Technology Officer
Queensland Government —Brisbane QLD
- Temporary
- Communication skills
10d
Project Officer
Queensland Government —Brisbane QLD
- Temporary
- Communication skills
12d
ICT Procurement and Contract Specialist
Queensland Government —Brisbane QLD
- Analysis skills
- Communication skills
- Negotiation
9d
Practice Lead - Project Management and PMO
AVEC —Brisbane QLD
- Full-time
- PMP
- Agile
- AI
- Work from home
- Parental leave
ICT Technical Coordinator, Software Packaging and Deployments
Queensland Government —Brisbane QLD
- Full-time
- Microsoft Access
- University
- Communication skills
5d
System Support Officer
Queensland Government —Brisbane QLD
- Laboratory
- Communication skills
2d
Senior Project Manager
FinXL —Brisbane QLD
- Contract
- Hybrid work
- PMP
- Agile
- Communication skills
3d
Manager ICT Governance and Cyber Security
Churches of Christ —Brisbane QLD
- Hybrid work
- Experience working with children
- Café
- Annual leave
- Employee discount
Senior Analyst Performance
Urban Utilities —Fortitude Valley QLD
- Full-time
- Analysis skills
- Agile
- Communication skills
- Health insurance
- Parental leave
IS Commercial & Procurement Manager
Bolton Clarke —Brisbane QLD
- Full-time
- Health insurance
- Employee assistance program
Senior Account Executive, Defence - ADF, ANZ Public Sector
Amazon Web Services Australia Pty Ltd —Brisbane QLD
- Full-time
6d
Senior Finance Systems Analyst
Thiess —Brisbane QLD
- Full-time
- Hybrid work
- ERP systems
- Communication skills
4d
Second Level Service Desk Analyst
Auto & General Holdings —Toowong QLD
- Customer service
- Administrative experience
- Communication skills
- Parental leave
- Gym membership
Quick Apply

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Senior Technology Officer

Queensland Government -
Ipswich QLD

Apply Now

Job Details

Qualifications

Management
Incident management
ITIL
ServiceNow
Communication skills

Full Job Description

What you'll do

As the Senior Technology Officer, you will provide high-quality ICT support across Queensland Health sites, delivering technical assistance to ensure the effective operation of critical technology services. You will apply your technical expertise to configure, install, monitor, support, and manage ICT environments, while investigating and resolving incidents to maintain agreed service levels and minimise disruption to business operations. Working collaboratively with clients and stakeholders, you will deliver exceptional customer service through strong communication, problem-solving, and relationship-management skills. You will develop and maintain support procedures across key technical domains, apply eHealth Queensland incident management processes, and contribute to service excellence by supervising and guiding staff in the delivery of consistent, high-quality ICT support in line with established standards and procedures.

About you

We are searching for someone who has:
Demonstrated technical expertise in the management, configuration, monitoring and implementation of ICT environments in one or more technical domains.
Proven experience in delivering high quality ICT support to clients, with an emphasis on managing workloads, prioritising tasks and working unsupervised.
Proven experience and ability to identify and resolve ICT related problems within defined Service Level Agreements.
Demonstrated ability to coordinate multiple tasks within agreed priorities, timeframes and accountabilities.
Demonstrated interpersonal skills and personal qualities that facilitate the development of good working relationships, including mentoring of junior staff, and enhance the provision of quality client service in a team environment.
Well-developed oral and written communication skills that enable the creation and/or maintenance of system documentation, work instructions and technical reports for management.
Demonstrated experience or the ability to quickly learn ServiceNow and ITIL Service Management processes.
Ability to maintain an awareness and understanding of new and emerging ICT technologies and products as they relate to eHealth Queensland.

Why work with us?

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes

Competitive salaries

12.75% superannuation
17.5% leave loading

Employee wellbeing

Access to 24/7 confidential employee support providers and counsellors including for immediate family members
Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.

Professional development

Career progression with more than 300 diverse career pathways and career support to take you further!
Access to a variety of programs and initiatives to support training and career growth.
Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

Our commitment to equity, diversity and inclusion

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.

Ready to apply?

For further information on how to apply please review the attached Role Description.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

Apply Now

Refine Your Search

ict service manager jobs in wacol, qld

Senior Technology Officer

ICT Service Manager

ICT Change Manager

Information and Communication Technology (ICT) Manager

ICT Transition Specialist

Senior M365 Specialist

Technical Infrastructure Manager

Principal Technology Officer

Project Officer

ICT Procurement and Contract Specialist

Practice Lead - Project Management and PMO

ICT Technical Coordinator, Software Packaging and Deployments

System Support Officer

Senior Project Manager

Manager ICT Governance and Cyber Security

Senior Analyst Performance

IS Commercial & Procurement Manager

Senior Account Executive, Defence - ADF, ANZ Public Sector

Senior Finance Systems Analyst

Second Level Service Desk Analyst

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