In-Demand Customer experience analyst Jobs in Victoria

Junior Business Analyst (Data Analytics)
Premier Financial Advocates —Wheelers Hill VIC
- $80,000 - $95,000 a year
- Full-time
- Microsoft Excel
- Azure
- SQL
- Professional development assistance
Quick Apply
10d
Data Analyst
Pyramid Global Technologies —Melbourne VIC
- Computer science
- Data analysis skills
- SQL
Service Desk Analyst - Level 2
Wallbridge Gilbert Aztec —Melbourne VIC
- Full-time
- Remote
- Azure
- Management
- Customer service
- Work from home
- Parental leave
13d
Service Desk Analyst
AC3 —Melbourne VIC
- $70,000 a year
- Full-time
- Azure
- Microsoft Office
Quick Apply
Full-Time Data Analyst (e-Commerce)
Phonecycle —Ringwood VIC
- $80,000 - $85,000 a year
- Full-time
- Microsoft Excel
- Sales
- Data analysis skills
Quick Apply
4d
Service Desk Analyst (VIC)
St Vincent's Health Australia —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Communication skills
- Employee assistance program
Media Search Analyst - English (Australia)
TELUS Digital —Bulleen VIC
- Part-time
- Management
- Research
- Senior Secondary Certificate of Education
Quick Apply
4d
Business Systems Analyst / Solutions Consultant
Balance Internet —Melbourne VIC
- Full-time
- ERP systems
- Data analysis skills
- Business development
- Work from home
Service Desk Analyst_Full Time_Burnley VIC
Estia Health —Melbourne VIC
- $40.20 an hour
- Full-time
- Microsoft Office
- Communication skills
- Employee assistance program
Customer Support Analyst - Level 2 - Carelink
Civica —Melbourne VIC
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- SQL
- Work from home
Quick Apply
Customer Insights Analyst
Metricon —Melbourne VIC
- Full-time
- CRM software
- Microsoft Excel
- Management
10d
Service Desk Analyst
TasmanShield IT Systems Pty Ltd —Melbourne VIC
- From $5,000 a month
- Full-time
- Customer service
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Cybercrime Analyst - Day Shift
Netcraft —Melbourne VIC
- Weekend availability
- Hybrid work
- Communication skills
- Health insurance
- Annual leave
Quick Apply
ICT Business Analyst
SkillQuest —Ravenhall VIC
- $90,000 - $100,000 a year
- Full-time
- CRM software
- Management
- Analysis skills
- Professional development assistance
Quick Apply
4d
IT Service Desk Analyst
PFD Food Services —Melbourne VIC
- Full-time
- Microsoft Outlook
- Salesforce
- Microsoft Office
- Health insurance
- Gym membership
Operations Analyst (AML/CTF)
KordaMentha —Melbourne VIC
- $85,000 - $100,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Tech Business Analyst
Ippon Technologies —Melbourne VIC
- Hybrid work
- Data analysis skills
- SQL
- Agile
Quick Apply
Salesforce Systems Analyst
PFD Food Services —Melbourne VIC
- Full-time
- Hybrid work
- Salesforce
- Agile
- Health insurance
- Gym membership
Business Analyst-Food & Beverage
ISS —Melbourne VIC
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
Service Desk Analyst - GPC Asia Pacific - Full Time
GPC Asia Pacific (APAC) —Rowville VIC
- Full-time
- Hybrid work
- POS
- Parental leave
- Employee assistance program
Quick Apply
9d

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customer experience analyst jobs near victoria

Junior Business Analyst (Data Analytics)

Premier Financial Advocates
Wheelers Hill VIC

Quick Apply

Job Details

Full-time
$80,000 - $95,000 a year
10 days ago

Benefits

Professional development assistance

Qualifications

Power BI
Microsoft Excel
Azure
Tableau
Financial analysis
SQL
Analysis skills
Bachelor's degree
Forecasting
Financial services
Communication skills

Full Job Description

About the Role

Premier Financial Advocates is seeking a motivated and analytical Junior Business Analyst (Data Analytics) to join our growing team. Working under the guidance of senior management, the successful candidate will support business and financial analysis by collecting, analysing and reporting data to assist decision-making and improve business performance. The role involves analysing operational and financial data, monitoring business performance, preparing reports and dashboards, and identifying opportunities for process improvement.

Key Responsibilities

Collect, clean and analyse business, financial and operational data from multiple sources.
Analyse application, approval, settlement and pipeline data to identify trends and performance patterns.
Prepare reports on business performance, revenue, productivity and operational activity.
Assist in analysing financial performance, lending trends, revenue and profitability.
Develop dashboards and data visualisations using Power BI, Excel, Tableau or similar tools.
Monitor KPIs and prepare regular management reports.
Assist in analysing customer and business trends across different markets and regions.
Use SQL, Python and Excel to extract, validate and analyse datasets.
Work closely with management and operational teams to understand business requirements and provide analytical support.
Present findings through reports, dashboards and presentations.
Assist with identifying process inefficiencies and opportunities for business improvement.
Support data quality, reporting accuracy and continuous improvement initiatives.

Selection Criteria

Bachelor's degree or higher qualification in Data Science, Business Analytics, Information Systems, Statistics, Finance or a related discipline.
Strong analytical and problem-solving skills.
Knowledge of SQL, Python, Excel, Power BI, Tableau or similar analytical tools.
Ability to analyse and interpret business and financial data.
Strong attention to detail and commitment to data accuracy.
Strong written and verbal communication skills.
Ability to work collaboratively while managing multiple tasks and deadlines.

Desirable Skills

Exposure to financial services, banking, financial analysis or business analytics.
Understanding of financial and business performance metrics.
Knowledge of statistical analysis, forecasting or predictive analytics.
Experience with Microsoft Azure or cloud-based data platforms.
Familiarity with data visualisation, reporting and business intelligence practices.

Benefits

Competitive salary package.
Professional development and mentoring from experienced business professionals.
Opportunity to work on business intelligence, financial analytics and data-driven business improvement projects.
Collaborative and supportive working environment.
Opportunity to contribute to business process improvement and data-driven decision-making.
Career progression within a growing financial services organisation.

Interested applicants should submit their resume and a cover letter outlining their qualifications and relevant experience within 30 days of this advertisement. Only shortlisted applicants will be contacted.

Pay: $80,000.00 – $95,000.00 per year

Benefits:

Professional development assistance

Work Location: In person

Quick Apply

Refine Your Search

customer experience analyst jobs in victoria

Junior Business Analyst (Data Analytics)

Data Analyst

Service Desk Analyst - Level 2

Service Desk Analyst

Full-Time Data Analyst (e-Commerce)

Service Desk Analyst (VIC)

Media Search Analyst - English (Australia)

Business Systems Analyst / Solutions Consultant

Service Desk Analyst_Full Time_Burnley VIC

Customer Support Analyst - Level 2 - Carelink

Customer Insights Analyst

Service Desk Analyst

Cybercrime Analyst - Day Shift

ICT Business Analyst

IT Service Desk Analyst

Operations Analyst (AML/CTF)

Tech Business Analyst

Salesforce Systems Analyst

Business Analyst-Food & Beverage

Service Desk Analyst - GPC Asia Pacific - Full Time

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