In-Demand The townsville hospital Jobs in Townsville, Qld

Patient Services Officer
Mater Group —Townsville QLD
- $39.79 - $44.25 an hour
- 8 hour shift
- Administrative experience
- Working with children
- Data entry
- Health insurance
- Employee assistance program
Patient Services Officer (Medical Outpatients Admin)
Queensland Government —Townsville QLD
- Call employer
- Customer service
- Communication skills
- Annual leave
7d
Patient Services Officer
Queensland Government —Townsville QLD
- Temporary
- Organisational skills
- Annual leave
13d
Assistant in Nursing - Nursing and Midwifery Workforce Services
Queensland Government —Townsville QLD
- Nursing
- Bachelor's degree
- Patient care
Patient Services Officer (Cardiac Bookings)
Queensland Government —Townsville QLD
- Call employer
- Customer service
- Communication skills
- Annual leave
12h
Registered Nurse/Registered Midwife
Queensland Government —Townsville QLD
- Part-time
- Relocation assistance
- Annual leave
Registered Nurse
BlueCare —Townsville QLD
- Full-time
- Care plans
- Communication skills
- Nursing
- Travel reimbursement
- Health insurance
Allied Health Assistant
Mater Group —Townsville QLD
- $34.87 - $36.55 an hour
- Part-time
- Customer service
- Working with children
- Computer skills
- Health insurance
- Employee assistance program
4d
Cleaner - Townsville Wellbeing Centre
Australia Red Cross —Townsville QLD
- Weekend availability
- Cleaning
- Employee assistance program
6d
Medical Imaging Assistant
Queensland Government —Townsville QLD
- Call employer
14d
Patient Services Officer (Waitlist Audit)
Queensland Government —Townsville QLD
- Call employer
- Annual leave
12d
Theatre Orderly
Mater Group —Townsville QLD
- $32.02 - $34.52 an hour
- Monday to Friday
- Working with children
- Organisational skills
- In-person
- Health insurance
- Employee assistance program
8d
Assistant in Nursing (Nursing and Midwifery Staffing Team)
Queensland Government —Townsville QLD
- Full-time
- Nursing
- Bachelor's degree
- Annual leave
Student in Nursing
Queensland Government —Townsville QLD
- Temporary
- Research
- Annual leave
Switchboard Administrator
Queensland Government —Townsville QLD
- Call employer
- Microsoft Word
- Microsoft Excel
- Customer service
Youth Worker
UnitingCare —Aitkenvale QLD
- Part-time
- Bachelor's degree
- No degree
- Health insurance
- Parental leave
Operating Theatre Assistant
Queensland Government —Townsville QLD
- Call employer
- Annual leave
12h
Enrolled Nurse
Serco Plc —Townsville QLD
- Monday to Friday
- CPR Certification
- Patient care
- Acute care
Specialist Executive Support Officer
Queensland Government —Townsville QLD
- Temporary
- Research
- Databases
- Administrative experience
- Annual leave
8d
Registered Nurse
Mater Group —Townsville QLD
- $42.99 - $55.14 an hour
- Part-time
- Patient monitoring
- Clinic
- Working with children
- Health insurance
- Employee assistance program

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Patient Services Officer

Mater Group -
Townsville QLD

Apply Now

Job Details

Casual
$39.79 - $44.25 an hour

Benefits

Health insurance
Employee assistance program
Salary packaging
Insurance services
On-site parking

Qualifications

Administrative experience
Working with children
Data entry
Communication skills
Hospital experience

Full Job Description

Job no: 505830
Work type: Permanent
Location: Townsville
Categories: Administration

About the role

Mater Private Hospital Townsville is seeking an experienced Administrator / Patient Services Officer to join our Patient Services team, supporting our busy Emergency Department.

The successful applicant will be offered casual employment averaging roughly 18 hours per week available. These roles are suited to individuals who are flexible, reliable, and forward-thinking, with the ability to multitask and work effectively across a rotating roster.

Shift times vary across the departments with shifts in Emergency between 6:45am and 10:15pm. Monday to Friday (typically 6-hour shifts) and 8-hour shifts on weekends.

Salary range: Casual Position- $39.79 - $44.25 per hour plus 25% Casual Loading plus superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff benefits!

What you’ll be doing

Accurately enter all patient registration details into hospital systems.
Verify patient eligibility with health funds, including waiting periods, financial status, and policy coverage.
Identify and communicate any out‑of‑pocket expenses such as excesses, copayments, and fee estimates.
Prepare hospital charge estimates when PEA (Pre‑Existing Ailment) rules apply.
Manage patient admissions, discharges, and transfers efficiently and accurately.
Respond to all phone calls, emails, and patient enquiries with professionalism and clarity.
Work collaboratively within an interdisciplinary team to deliver timely and precise administrative support.
Coordinate and structure outpatient clinic appointments.
Maintain effective relationships with consultants to support smooth clinical operations.
Prepare, track, file, and maintain medical records, while assisting with wayfinding and general enquiries.

About you

To be successful in this role, you will possess:

Demonstrated ability to work methodically with speed, efficiency, and exceptional attention to detail in a time-pressured environment.
Proven experience working in an administrative role within a medical or hospital environment or extensive data entry experience.
Sound computer literacy and numeracy skills, well-developed keyboard skills, and familiarity with patient administration systems.
Sound written and verbal communication skills with internal and external stakeholders.
Demonstrated effective interpersonal skills and ability to work under the direction of others in a multidisciplinary team environment.

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education, fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
Grow your career with access to industry-leading training and professional development through Mater Education
Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
Access a range of health and wellbeing services with a corporate discount on private health insurance
Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
Stay active with unlimited access to discounted gyms via the Fitness Passport program
Convenient, discounted on-site parking
Enjoy great food with reduced prices at our campus cafés and coffee spots
Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team

Be part of something bigger. Make your move with Mater. #GETBETTERWITHMATER

Applications close on Thursday 9th July 2026. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW. Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage.

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.

Advertised: 25 Jun 2026 E. Australia Standard Time
Applications close: 09 Jul 2026 E. Australia Standard Time

Apply Now

Refine Your Search

the townsville hospital jobs in townsville, qld

Patient Services Officer

Patient Services Officer (Medical Outpatients Admin)

Patient Services Officer

Assistant in Nursing - Nursing and Midwifery Workforce Services

Patient Services Officer (Cardiac Bookings)

Registered Nurse/Registered Midwife

Registered Nurse

Allied Health Assistant

Cleaner - Townsville Wellbeing Centre

Medical Imaging Assistant

Patient Services Officer (Waitlist Audit)

Theatre Orderly

Assistant in Nursing (Nursing and Midwifery Staffing Team)

Student in Nursing

Switchboard Administrator

Youth Worker

Operating Theatre Assistant

Enrolled Nurse

Specialist Executive Support Officer

Registered Nurse

I want to receive the latest job alert for the townsville hospital in townsville, qld

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