About your employer
Townsville Hospital and Health Service offers a dynamic and diverse healthcare environment, supporting high-quality service delivery across a large regional network. As a leading tertiary provider, we foster innovation, multidisciplinary collaboration and continuous professional development.
Employees benefit from strong career development opportunities, including access to training, education and progression pathways, supported by partnerships with leading institutions.
Our organisation promotes a collaborative and inclusive workplace culture, combined with the lifestyle advantages of North Queensland , including short commutes, affordable living and access to both urban and coastal communities. Flexible work options and a strong focus on employee wellbeing support a balanced and rewarding career.
Competitive salary and benefits:
We offer attractive remuneration packages and generous leave entitlements.
Base salary range: $39.98 - $44.46 p.h. (AO3)
4 to 6 weeks annual leave with 14%-17.5% loading
12.75% employer contribution to superannuation
Plus great salary packaging options to increase take-home pay
Flexible working arrangements may be available
About your opportunity
In this role, you will provide exceptional customer service to patients, families, visitors and staff while supporting the delivery of efficient and effective healthcare services. Working as part of a collaborative administrative team, you will undertake a range of patient administration functions, including bookings, admissions, discharges and records management, while maintaining accurate information across multiple systems.
The successful candidate will be a customer-focused professional with strong communication, organisational and problem-solving skills. You will thrive in a fast-paced environment, manage competing priorities, contribute to continuous improvement initiatives, and support positive patient experiences while adhering to organisational policies, procedures and values.
Please refer to the Role Description for further details.
Apply now and be part of something extraordinary!
Enquiries are welcome; please contact: Donella Owen on (07) 4433 4207.
Applications close: Wednesday, 15 July 2026.
Unsolicited resumes from recruitment agencies will not be accepted.
Please download the Role Description from the 'Documents' section below for application/interview preparation and future reference.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
