In-Demand Program leader Jobs in Sydney Western Suburbs Nsw

Head of Retail
Mobile Experts —Castle Hill NSW
- $160,000 - $210,000 a year
- Full-time
- Hybrid work
- POS
- Leadership
- Profit sharing
Quick Apply
9d
Youth Lead Practitioner - North Western Sydney
Everyday Independence —Seven Hills NSW
- $78,101 - $100,130 a year
- Full-time
- Nursing
- Master's degree
- Education
- Parental leave
- Employee assistance program
Quick Apply
12d
Head of Department (Counsellor/Social worker/ Welfare Officer Lvl 5, Psychologist, Senior Psychologist) - Child Protection Counselling Service - Temp FT
South Western Sydney Local Health District —Sydney Western Suburbs NSW
- $83,670 - $144,756 a year
- Full-time
- Experience working with children
- Social Work
- Leadership
- Annual leave
- Parental leave
14d
2026 TeamKids - OSHC / Childcare - Coordinator (Director of Service)
TeamKids —Roselands NSW
- $84,684 a year
- Full-time
- Work from home
- Employee assistance program
Nominated Supervisor- Assistant Director
Nobility of Inclusion Centre for Education —Whalan NSW
- $56,867.30 - $140,816.93 a year
- Full-time
- Childcare
- Management
- Supervising experience
- Employee discount
Quick Apply
10d
Trade Counter Assistant - Plumbing Blacktown (TH)
Reece Group —Kings Park NSW
- Full-time
- Plumbing
- Leadership
- Retail sales
- On-the-job training
- Parental leave
Team Leader Advisory Group Engagement
Department of Climate Change, Energy, the Environment and Water —Sydney Western Suburbs NSW
- $138,454 - $152,686 a year
- Full-time
- Hybrid work
- Management
- Administrative experience
- No degree
12d
Executive Assistant to Executive Director (Administration Officer Lvl 5) - Bankstown-Lidcombe Hospital - Perm FT
South Western Sydney Local Health District —Sydney Western Suburbs NSW
- $79,171.07 - $80,966.53 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
- Annual leave
- Parental leave
Club Experience Officer South Pacific & Philippines
Rotary International —Norwest Business Park NSW
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Relocation assistance
- Employee assistance program
Quick Apply
Centre Director - St Marys NSW
QuickCare —St Marys NSW
- Up to $130,000 a year
- Full-time
- Childcare
- Bachelor's degree
- Organisational skills
Quick Apply
Senior Program Officer
Department of Climate Change, Energy, the Environment and Water —Sydney Western Suburbs NSW
- $138,454 - $152,686 a year
- Full-time
- Management
- PMP
- Analysis skills
14d
Behaviour Support Practitioner - North Western Sydney
Everyday Independence —Seven Hills NSW
- $77,200 - $110,143 a year
- Full-time
- Nursing
- Master's degree
- Psychology
- Parental leave
- Employee assistance program
Quick Apply
Customer Service Officer - Wetherill Park
CSR —Wetherill Park NSW
- Full-time
- Customer service
- Data entry
- Parental leave
- Employee assistance program
Quick Apply
Educational Consultant
ICONSMAT —Sydney Western Suburbs NSW
- $30 an hour
- Part-time
- Remote
- Organisational skills
- Communication skills
- Profit sharing
- Work from home
Quick Apply
Servery Staff - Castle Hill - Casual and Permanent availability across Mon - Sat
Anglicare —Castle Hill NSW
- Customer service
- Food service experience
- Communication skills
- Employee assistance program
- Gym membership
Trade Counter Assistant - HVAC-R Rooty Hill (TH)
Reece Group —Rooty Hill NSW
- Full-time
- Plumbing
- Leadership
- Retail sales
- On-the-job training
- Parental leave
Restaurant Manager
Guzman y Gomez —Seven Hills NSW
- Full-time
- Sales
- Customer service
- Leadership
- Employee assistance program
Quick Apply
Skechers Flagship Management Opportunities - Western Sydney
Skechers —Winston Hills NSW
- Full-time
- Communication skills
Quick Apply
TeamKids - OSHC/Childcare - 2IC
TeamKids —Beverly Hills NSW
- $38.25 an hour
- Part-time
- Employee assistance program
- Employee discount
Retail Showroom Manager (Furniture)
Luxo Living —Wetherill Park NSW
- $85,000 - $95,000 a year
- Full-time
- CRM software
- Management
- Sales
- Employee discount
- Referral program
Quick Apply

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Head of Retail

Mobile Experts -
Castle Hill NSW

Quick Apply

Job Details

Full-time
$160,000 - $210,000 a year
9 days ago

Benefits

Profit sharing

Qualifications

POS
Scalability
Leadership

Full Job Description

Head of Retail

Build Australia's Next Consumer Electronics Retail Destination

Location: Castle Hill, NSW
Employment Type: Full Time
Start Date: 1 September 2026

About Us

Mobile Experts Group is one of Australia's leading independent technology retailers, operating more than 70 retail locations nationwide across retail, repairs and technology services.

We're now embarking on our most ambitious project yet.

We're developing a confidential new large-format consumer electronics retail concept (600–800sqm) with ambitious national expansion plans. Backed by the experience, infrastructure and financial strength of Mobile Experts Group, this is a rare opportunity to help build a business from the ground up—shaping its people, systems, operations and culture before the doors even open.

We're looking for an exceptional leader who wants to be part of this journey from day one.

About the Opportunity

This is not a traditional operations role.

This is a rare opportunity to become one of the founding leaders of a confidential new large-format consumer electronics retail business and work directly alongside the CEO to take it from concept to reality.

Commencing on 1 September 2026, you'll play a pivotal role in building the business from the ground up, leading every stage of operational readiness ahead of the launch of our flagship 600–800sqm large-format retail store, scheduled to open in March/April 2027.

Over the next 6–8 months, you'll help establish the operational, commercial and organisational foundations that will underpin the business for years to come. From developing scalable systems, processes and teams to contributing to commercial planning, financial performance, supplier partnerships and project delivery, you'll be instrumental in creating a business designed for long-term national expansion.

You'll work closely with the CEO and key stakeholders, taking ownership of critical workstreams while helping shape the culture, leadership standards and operating model of the business from day one.

If you're energised by the challenge of building something from the ground up—rather than simply managing an existing operation—and want the opportunity to leave a lasting legacy within one of Australia's fastest-growing retail groups, we'd love to hear from you.

Your Mission Before Opening (September 2026 – March/April 2027)

Working directly with the CEO and support team, you'll help build every critical aspect of the business before opening.

Business Strategy & Operational Framework

Design and implement the operational blueprint for the business.
Develop scalable SOPs, operational policies, governance frameworks and compliance standards.
Establish labour models, workforce planning, productivity benchmarks and rostering frameworks.
Design operational reporting, KPIs and performance scorecards.
Develop customer service standards and the end-to-end operating model.
Build systems and processes capable of supporting national expansion.

Commercial Planning & Financial Performance

Work closely with the CEO to develop the commercial operating model.
Assist in developing annual budgets, operational forecasts and financial plans.
Contribute to labour budgeting, productivity planning and operating expense management.
Interpret and analyse P&L reports, identifying opportunities to improve operational performance and profitability.
Develop operational KPIs aligned with revenue growth, gross margin, EBITDA and customer satisfaction.
Build reporting frameworks and dashboards to support data-driven decision-making.
Drive commercial discipline across the business while maintaining exceptional customer outcomes.

Brand Partnerships & Commercial Relationships

Build and maintain strong relationships with key technology brands, suppliers and strategic partners.
Support commercial negotiations and supplier engagement alongside the CEO.
Identify partnership opportunities that strengthen the business and customer offering.
Coordinate supplier onboarding, operational readiness and ongoing relationship management.
Work collaboratively with partners to maximise commercial outcomes and launch success.

Retail Operations & Customer Experience

Design the complete operating model for the flagship store.
Develop customer journey standards and operational workflows.
Establish visual merchandising and presentation standards.
Build operational excellence frameworks across every department.
Create a customer-first culture focused on continuous improvement.

People & Leadership

Recruit the flagship Store Manager and leadership team.
Develop recruitment, onboarding and induction programs.
Design training programs and leadership development pathways.
Establish company culture, leadership expectations and performance standards.
Build succession planning frameworks for future expansion.

Systems & Technology

Support the implementation of ERP, POS and operational technology platforms.
Develop reporting dashboards and business analytics.
Test systems and operational processes before launch.
Ensure technology enables efficient operations and exceptional customer experiences.

Store Development & Project Delivery

Work alongside design, construction and project teams throughout the development process.
Contribute to store layout optimisation and operational functionality.
Coordinate operational readiness across all departments.
Develop launch plans, critical path timelines and opening checklists.
Ensure every operational element is ready for a successful opening.

After Opening

Following launch, you'll lead the flagship operation while preparing the business for future expansion.

Key responsibilities include:

Leading all retail operations.
Driving sales growth, profitability and operational excellence.
Coaching and developing the leadership team.
Managing labour productivity, operational costs and financial performance.
Monitoring KPIs, customer satisfaction and business performance.
Building strong supplier and commercial relationships.
Leading continuous improvement initiatives.
Supporting future store openings and national expansion.

About You

You'll be an experienced retail leader with strong commercial acumen and a genuine passion for building businesses.

You'll ideally bring experience in:

Senior retail leadership within big-box, specialty or consumer electronics retail.
Opening new stores or launching new retail concepts.
Multi-site retail operations.
P&L accountability and commercial decision-making.
Budgeting, forecasting and financial analysis.
Supplier, vendor and strategic partnership management.
Building high-performing teams and developing future leaders.
Creating scalable systems, processes and operational standards.
Delivering complex projects on time and within budget.
Driving customer experience and operational excellence.

Most importantly, you'll be entrepreneurial, hands-on, commercially minded and excited by the opportunity to build something extraordinary from the ground up.

Pay: $160,000.00 – $210,000.00 per year

Benefits:

Profit sharing

Work Location: Hybrid remote in Castle Hill NSW

Quick Apply

Refine Your Search

program leader jobs in sydney western suburbs nsw

Head of Retail

Youth Lead Practitioner - North Western Sydney

Head of Department (Counsellor/Social worker/ Welfare Officer Lvl 5, Psychologist, Senior Psychologist) - Child Protection Counselling Service - Temp FT

2026 TeamKids - OSHC / Childcare - Coordinator (Director of Service)

Nominated Supervisor- Assistant Director

Trade Counter Assistant - Plumbing Blacktown (TH)

Team Leader Advisory Group Engagement

Executive Assistant to Executive Director (Administration Officer Lvl 5) - Bankstown-Lidcombe Hospital - Perm FT

Club Experience Officer South Pacific & Philippines

Centre Director - St Marys NSW

Senior Program Officer

Behaviour Support Practitioner - North Western Sydney

Customer Service Officer - Wetherill Park

Educational Consultant

Servery Staff - Castle Hill - Casual and Permanent availability across Mon - Sat

Trade Counter Assistant - HVAC-R Rooty Hill (TH)

Restaurant Manager

Skechers Flagship Management Opportunities - Western Sydney

TeamKids - OSHC/Childcare - 2IC

Retail Showroom Manager (Furniture)

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