In-Demand Systems & operations Jobs in Sydney, Nsw

Technical Support & Onsite Services Officer
ICS —Caringbah NSW
- $80,000 - $85,000 a year
- Full-time
- Software troubleshooting
- Bachelor's degree
- In-person
Quick Apply
13d
Systems Support Officer
Rivkin Securities Pty Ltd —Rushcutters Bay NSW
- $75,000 - $85,000 a year
- Full-time
- Microsoft Access
- Software troubleshooting
- Analysis skills
Quick Apply
5d
ICT Business Analyst
RackCorp —Sydney NSW
- $70,000 - $90,000 a year
- Full-time
- Bachelor's degree
- No degree
- In-person
Quick Apply
Customer Experience & Operations Coordinator
Craft & Soul —Manly NSW
- $30 - $40 an hour
- Part-time
- Hospitality
- Microsoft Excel
- Customer service
- Employee discount
Quick Apply
8d
Technical Product Specialist – Flooring Systems (NSW)
Uzin Utz South Pacific Ltd —Sydney NSW
- $110,000 - $140,000 a year
- Full-time
- Sales
- Analysis skills
- Construction experience
Quick Apply
ICT Support Technician
XINYI TRADING PTY LTD —Hurstville NSW
- $80,000 a year
- Full-time
- Software troubleshooting
- Organisational skills
- In-person
Quick Apply
Business Systems Lead (Luxury Travel)
Frontier Travel —North Sydney NSW
- $80,000 - $90,000 a year
- Full-time
- CRM software
- Salesforce
- Databases
Quick Apply
8d
Assistant Operations Manager
Sports Clean —Castle Hill NSW
- $80,000 - $90,000 a year
- Full-time
- Management
- Customer service
- Maintenance
- Travel reimbursement
- Professional development assistance
Quick Apply
5d
Corporate Services Manager
LUNA Management —Sydney NSW
- $100,000 - $130,000 a year
- Full-time
- Administrative experience
- Bachelor's degree
- In-person
- Parental leave
- Professional development assistance
Quick Apply
AI Systems & Operations Graduate
AGC interior —Regents Park NSW
- $60,000 - $65,000 a year
- Urgently hiring
- Computer Science
- Construction site
- APIs
Quick Apply
7d
Operations Services Consultant
Oporto —Chatswood NSW
- Full-time
- Hybrid work
- Databases
- Administrative experience
- POS
- Parental leave
- Free food
11d
Stock Controller (8-Month Parental Leave Cover)
Q Station —Manly NSW
- Up to $70,000 a year
- Full-time
- Hospitality
- ERP systems
- Computer skills
- Employee assistance program
- Employee discount
Quick Apply
7d
Operations Manager
The Bread and Butter Project —Marrickville NSW
- From $100,000 a year
- Full-time
- Management
- Bakery
- In-person
- Paid training
- On-the-job training
Quick Apply
Data Entry Clerk
IIQAF —Sydney NSW
- $75,000 - $78,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Associate, Operations Project Analyst (Payment & Regulatory Reporting), Corporate Banking - 6-Month Contract, DBS Australia (Sydney)
DBS Bank —Sydney NSW
- Weekend availability
- Financial services
- Communication skills
Office Manager - Aged Care - Full Time
Victoria By The Park —Rose Bay NSW
- $95,000 a year
- Full-time
- Management
- Administrative experience
- No degree
- Parental leave
- Professional development assistance
Quick Apply
System Administrator
C4X Technology Architects —Rhodes NSW
- $90,000 - $115,000 a year
- Full-time
- Management
- Administrative experience
- Analysis skills
Quick Apply
8d
Project Operations Coordinator
Argon & Co —St Leonards NSW
- Full-time
- Hybrid work
- CRM software
- Administrative experience
- Manufacturing
- Annual leave
- Parental leave
Quick Apply
8d
Data Entry Administrator
Healius Corp. —North Ryde NSW
- Full-time
- Laboratory
- Administrative experience
- Data entry
- Health insurance
- Employee assistance program
Admin & Operations Coordinator
Adventure Camp —Cremorne Point NSW
- $36 - $40 an hour
- Weekend availability
- Hybrid work
- Customer service
- Administrative experience
- Experience working with children
Quick Apply
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Technical Support & Onsite Services Officer

ICS -
Caringbah NSW

Quick Apply

Job Details

Full-time
$80,000 - $85,000 a year
13 days ago

Qualifications

TCP
Software troubleshooting
LAN
Technical support
Bachelor's degree
IT support
Communication skills
Help desk
Information Technology

Full Job Description

About the Business

Inventory Control Systems Pty Ltd, based in Caringbah NSW, provides inventory and asset management technology solutions to businesses across Australia and the wider Australasian region. The company supplies, installs and supports CribMaster inventory management systems, including software platforms, RFID technology, electronic lockers, vending and automated dispensing equipment.

Its services include system installation and configuration, hardware and software integration, onsite implementation, troubleshooting, maintenance, user support and technical servicing. The business supports customers throughout the lifecycle of installed systems, from initial deployment through to ongoing fault diagnosis, system testing and onsite technical support.

About the Role:

ICS is seeking a full-time Technical Support & Onsite Services Officer to provide technical support for its software, hardware and inventory management solutions. The role involves diagnosing and resolving technical issues, undertaking onsite installations and maintenance, configuring systems and associated equipment, and assisting customers with the effective operation of CribMaster solutions.

The position combines remote technical support with onsite service delivery and requires regular interaction with customers, distributors, internal teams and external service providers. The successful candidate will be responsible for ensuring technical issues are investigated and resolved efficiently while maintaining reliable operation of customer systems and equipment.

Salary: AUD $80,000 - $85,000 plus superannuation

Employment Type: Full-time, 38 hrs per week

Tasks and Responsibilities:

Technical Support

· Provide technical support to customers and distributors.

· Diagnose and resolve hardware, software and connectivity issues.

· Respond to support requests through the organisation's ticketing system.

· Troubleshoot CribMaster and associated applications.

· Escalate complex technical issues where required.

· Maintain accurate records of incidents, troubleshooting and resolutions.

2. Onsite Services

· Attend customer sites to install, configure, maintain and troubleshoot equipment.

· Configure computers, scanners, RFID equipment, dispensing machines and other related hardware.

· Perform hardware replacements, upgrades and preventative maintenance.

· Conduct onsite system testing and validation.

· Provide customer training and technical guidance.

3. System Administration & Configuration

· Configure user accounts, system settings and application functionality.

· Assist with customer data changes and system configuration requests.

· Perform system testing following configuration changes.

· Assist with software updates and deployment activities.

4. Customer Service

· Provide professional and timely communication to customers.

· Keep customers informed about progress and expected resolution times.

· Provide technical guidance in a clear and understandable manner.

· Maintain professional relationships with key customer contacts.

5. Documentation

· Maintain technical documentation, procedures and knowledge-based articles.

· Document recurring issues and recommended solutions.

· Assist with developing user manuals and training materials.

Qualifications and Work Experience Required:

· Bachelor’s degree in Business Information Systems, Information Technology, Computer Science, Information Systems, or another closely related discipline.

· Minimum 3 years of relevant experience working with CribMaster software and hardware solutions, including system configuration, troubleshooting and customer support.

· Demonstrated experience in an IT technical support, service desk or field support environment, providing support for both software and hardware issues.

· Practical experience diagnosing and resolving issues involving Windows operating environments, application software, peripheral devices and network connectivity.

· Sound understanding of networking fundamentals, including TCP/IP, LAN connectivity and basic network troubleshooting.

· Experience undertaking onsite technical support, equipment installation, system testing and preventative maintenance is highly regarded.

· Strong written and verbal communication skills, with the ability to explain technical matters clearly to customers and non-technical users.

· Ability to work independently at customer sites, manage competing support priorities and travel to customer locations as required.

Application Process

Applicants who meet the above criteria are encouraged to apply and provide a detailed outline of their suitability for the position.

Applications will be accepted for four (4) weeks from the date of advertisement.

Only shortlisted candidates will be contacted.

Pay: $80,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

systems & operations jobs in sydney, nsw

Technical Support & Onsite Services Officer

Systems Support Officer

ICT Business Analyst

Customer Experience & Operations Coordinator

Technical Product Specialist – Flooring Systems (NSW)

ICT Support Technician

Business Systems Lead (Luxury Travel)

Assistant Operations Manager

Corporate Services Manager

AI Systems & Operations Graduate

Operations Services Consultant

Stock Controller (8-Month Parental Leave Cover)

Operations Manager

Data Entry Clerk

Associate, Operations Project Analyst (Payment & Regulatory Reporting), Corporate Banking - 6-Month Contract, DBS Australia (Sydney)

Office Manager - Aged Care - Full Time

System Administrator

Project Operations Coordinator

Data Entry Administrator

Admin & Operations Coordinator

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