In-Demand Service clerk Jobs in Sydney, Nsw

Part Time Customer Service Officer - Operations
Good Cycles —Alexandria NSW
- $35.15 - $63.27 an hour
- Part-time
- Bilingual
- CRM software
- Customer service
Quick Apply
17h
Customer Service Representative
Department of Customer Service —Sydney NSW
- $74,118 - $90,386 a year
- Full-time
- Customer service
- Computer skills
- Communication skills
- Employee assistance program
6d
Law Clerk - 2026 - 2027 Summer Clerkship - Clerk 1/2 - Policy, Reform and Legislation
NSW Department of Communities and Justice —Parramatta NSW
- $42.85 an hour
- Part-time
- Research
- Bachelor's degree
- Communication skills
- Employee assistance program
13d
Administration Officer Level 2 - Acute Geriatric Unit - Weekend Ward Clerk
Western Sydney Local Health District —Sydney NSW
- $34.93 - $36.09 an hour
- Weekends only
- Customer service
- Databases
- Administrative experience
2d
Contact Centre and Triage Officer
Department of Customer Service —Sydney NSW
- $87,199 - $95,482 a year
- Full-time
- Customer service
- In-person
- Communication skills
1d
Records Clerk
For Health Group —Leichhardt NSW
- Part-time
- Administrative experience
- Computer skills
- Typing
- Health insurance
- Employee assistance program
7d
Service Desk Analyst – Information Technology – Clerk Grade 5/6 – Parliament of NSW - Sydney
Department of Parliamentary Services —Sydney NSW
- $102,936 - $113,579 a year
- Full-time
- Microsoft Office
10d
Administrative Support Officer
NSW Police Force —Surry Hills NSW
- $87,199 - $95,482 a year
- Full-time
10d
Customer Contact Team Operator
NSW Department of Communities and Justice —Sydney NSW
- $78,000 - $84,799 a year
- Full-time
- Business development
- Parental leave
- Employee assistance program
9d
Administration Clerk
Harvey Norman —Gordon NSW
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
Guest Experience Coordinator
Guzman y Gomez —Surry Hills NSW
- $37.50 an hour
- Urgently hiring
- Communication skills
Quick Apply
10d
Night Manager
Museum of Applied Arts and Sciences —Sydney NSW
- $102,936 - $113,579 a year
- Temporary
10d
Branch Services Coordinator
Department of Customer Service —Sydney NSW
- $116,981 - $129,492 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
7d
Health Information Clerk
St Vincent's Health Australia —Inner West NSW
- $34.37 an hour
- Full-time
- EMR systems
- Communication skills
Concierge Clerk
Four Seasons —Sydney NSW
- Part-time
- Senior Secondary Certificate of Education
- Education
- Organisational skills
Administration Clerk
Invocare —North Ryde NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Parental leave
Business Support Coordinator
NSW Department of Communities and Justice —Parramatta NSW
- $102,936 - $113,579 a year
- Call employer
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
7d
Registry Officer-NSW Civil and Administrative Tribunal
NSW Department of Communities and Justice —Sydney NSW
- $78,000 - $84,799 a year
- Full-time
- Communication skills
- Employee assistance program
Administration Clerk
Ramsay Health Care —St Leonards NSW
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance program
Quick Apply
Office Manager
Jarnac Holdings trading as Sixt Alexandria —Alexandria NSW
- $80,000 - $95,000 a year
- Full-time
- In-person
- Leadership
- Communication skills
Quick Apply
12d

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service clerk jobs near sydney, nsw

Part Time Customer Service Officer - Operations

Good Cycles -
Alexandria NSW

Quick Apply

Job Details

Part-time | Casual
$35.15 - $63.27 an hour
17 hours ago

Qualifications

Bilingual
CRM software
Multilingual
Customer service
Data analysis skills
SQL
Organisational skills
Communication skills

Full Job Description

Lime is looking for a Part Time Customer Service Officer to join our Sydney Operations team.

In this role, you'll be responsible for delivering an exceptional customer experience for Lime riders, community members, and city stakeholders. You'll ensure every interaction is handled with empathy, professionalism, and a solutions-focused approach, while helping identify trends and opportunities to continuously improve our customer experience.

What You'll Do

Manage customer service tickets daily, ensuring riders, community members, and stakeholders receive a positive and consistent experience.
Respond to customer enquiries across multiple channels, providing clear, timely, and empathetic support.
Manage escalated customer calls, emails, and cases, including enquiries from community stakeholders and local government representatives.
Champion customer experience by identifying recurring issues and escalating insights to relevant internal teams.
Analyse qualitative and quantitative customer data to identify trends, pain points, and opportunities to improve the end-user experience.
Work closely with Customer Service and Local Operations teams to ensure customer outcomes align with operational KPIs.
Support continuous improvement initiatives through quality assurance activities, including calibrations, audits, and feedback.
Assist in developing and maintaining customer experience documentation, including customer guidelines, workflows, and training materials to support service consistency and regulatory compliance.
Represent Lime professionally in all customer, community, and stakeholder interactions.

About You

You'll be someone who enjoys helping people and thrives in a fast-paced, customer-focused environment.

You'll also have:

A genuine passion for delivering outstanding customer service.
Excellent written and verbal communication skills.
The ability to manage a variety of customer interactions with empathy, professionalism, and sound judgement.
Experience using customer service platforms, CRM systems, ticketing software, or workflow management tools (highly regarded).
Strong organisational skills with the ability to prioritise competing tasks.
Confidence working both independently and as part of a collaborative team.
Experience with process automation, SQL, or data analysis is advantageous but not essential.
Experience working in diverse or multicultural environments and bilingual language skills are highly regarded.

What We Offer

A supportive and collaborative team environment.
Opportunities to contribute to improving sustainable transport across Sydney.
Ongoing learning and development opportunities.
The chance to make a real impact on the customer experience for one of the world's leading shared mobility providers.

Salary

This role is covered by the Clerks – Private Sector Award 2020 (MA000002) at Year 2, Level 1.

The hourly rate ranges from $35.15 to $63.27, depending on the day and time worked, with applicable penalty rates for evenings, weekends, and public holidays. Most shifts will be at the $35.15 rate.

Pay: $35.15 – $63.27 per hour

Work Location: In person

Quick Apply

Refine Your Search

service clerk jobs in sydney, nsw

Part Time Customer Service Officer - Operations

Customer Service Representative

Law Clerk - 2026 - 2027 Summer Clerkship - Clerk 1/2 - Policy, Reform and Legislation

Administration Officer Level 2 - Acute Geriatric Unit - Weekend Ward Clerk

Contact Centre and Triage Officer

Records Clerk

Service Desk Analyst – Information Technology – Clerk Grade 5/6 – Parliament of NSW - Sydney

Administrative Support Officer

Customer Contact Team Operator

Administration Clerk

Guest Experience Coordinator

Night Manager

Branch Services Coordinator

Health Information Clerk

Concierge Clerk

Administration Clerk

Business Support Coordinator

Registry Officer-NSW Civil and Administrative Tribunal

Administration Clerk

Office Manager

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