In-Demand Senior support technical analyst Jobs in Sydney, Nsw

Applications Support Senior Analyst (Assistant Vice President)
Citi —Sydney NSW
- Full-time
- Management
- Analysis skills
- Education
Senior Demand Planning Analyst
Transport For NSW —Macquarie Park NSW
- $137,551 - $154,055 a year
- Full-time
- Management
8d
Senior Technical Consultant (Implementation)
ADP —North Sydney NSW
- Microsoft Excel
- Microsoft Office
- SQL
Senior Business Analyst - NICUS
NSW Health —St Leonards NSW
- $137,525 - $156,231 a year
- Temporary
- SQL
- Communication skills
- Negotiation
11d
Senior Technical Analyst
FlexTrade —Sydney NSW
- Weekend availability
- Engineering
- Bachelor's degree
- Communication skills
Quick Apply
Senior Business Analyst
Harvey Norman —Homebush West NSW
- Full-time
- Management
- Writing skills
- Communication skills
- Parental leave
9d
Senior Developer Analyst
Transport For NSW —Macquarie Park NSW
- $137,551 - $154,055 a year
- Full-time
- Azure
- DevOps
- AWS
5d
Senior Technical Application Support Specialist
NASDAQ —Sydney NSW
- Full-time
- Hybrid work
- Communication skills
Product Support Analyst (Pathway)
Infor —Sydney NSW
- Full-time
- Azure
- Salesforce
- ERP systems
Group Senior Helpdesk Analyst
Prouds —Summer Hill NSW
- Full-time
- Systems design
- Microsoft Office
- POS
Quick Apply
Senior IT Business Analyst
Sydney Metro —Sydney NSW
- $137,551 - $154,055 a year
- Full-time
- Business development
- Analysis skills
- No degree
Technical BA (MS Dynamics)
HCLTech - Australia and New Zealand —Sydney NSW
- $120,000 - $130,000 a year
- Full-time
- Hybrid work
- Computer Science
- Data analysis skills
- Microsoft Office
Quick Apply
10d
Biostatistician / Senior Analyst
NSW Health —St Leonards NSW
- $132,236 - $150,222 a year
- Temporary
- Databases
9d
Senior Business Insights Analyst
AstraZeneca —Macquarie Park NSW
- Microsoft Powerpoint
- Microsoft Excel
- Marketing
12d
Technical Application Support Specialist
NASDAQ —Sydney NSW
- Full-time
- Hybrid work
- Scripting
- Communication skills
Senior IT Analyst
William Buck NSW —Sydney NSW
- $90,000 - $110,000 a year
- Full-time
- Azure
- Customer service
- Communication skills
- Employee assistance program
Quick Apply
Senior ICT Business Analyst
NSW Police Force —Parramatta NSW
- $149,739 - $156,088 a year
- Full-time
12d
Senior IT Analyst
William Buck —Sydney NSW
- $90,000 - $110,000 a year
- Full-time
- Azure
- Customer service
- Communication skills
- Employee assistance program
Senior Business Analyst - NICUS
Agency for Clinical Innovation —Sydney NSW
- $132,236 - $156,231 a year
- Part-time
- SQL
- Communication skills
- Negotiation
11d
Senior Business Analyst
Optus —Macquarie Park NSW
- Data analysis skills
- Analysis skills
- Organisational skills
- Parental leave
- Employee discount
9d

I want to receive the latest job alert for senior support technical analyst in sydney, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior support technical analyst jobs near sydney, nsw

Senior Business Analyst jobs in Sydney NSW

Application Support Analyst jobs in Sydney NSW

Application Support Specialist jobs in Sydney NSW

Senior Technical Analyst jobs in Sydney NSW

Senior Business Analyst jobs in Melbourne Vic

Senior Business Analyst jobs in Surfers Paradise Qld

Senior Business Analyst jobs in Blackburn North Vic

Senior Business Analyst jobs in Brisbane Qld

Senior Barista Compass jobs in Melbourne Vic

Business Analyst, Internship jobs in Melbourne Vic

Business Analyst jobs in Perth Wa

Senior It Analyst jobs in Kent Town Sa

Senior It Analyst jobs in Dandenong Vic

Senior It Analyst jobs in Southport Qld

Full Time Workforce Analyst jobs in Melbourne Vic

Senior It Analyst jobs in Barangaroo Nsw

Senior Business Analyst jobs in Amberley Qld

Business Support Officer jobs in Sydney Nsw

Credit Analyst jobs in Sydney Nsw

Senior Customer Success Manager jobs in Castle Hill Nsw

Applications Support Senior Analyst (Assistant Vice President)

Citi -
Sydney NSW

Apply Now

Job Details

Full-time

Qualifications

Management
Analysis skills
Education
Bachelor's degree
Problem management
Application support
Communication skills

Full Job Description

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Applications Support Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
Start of day checks, continuous monitoring, and regional handover.
Perform same day risk reconciliations
Develop and maintain technical support documentation.
Identifies ways to maximize the potential of the applications used
Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
Ensures that storage and archiving procedures are in place and functioning correctly
Formulates and defines scope and objectives for complex application enhancements and problem resolution
Reviews and develops application contingency planning to ensure availability to users.
Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
Participate in application releases, from development, testing and deployment into production.
Engages in post implementation analysis to ensure successful system design and functionality.
Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
Ensures essential procedures are followed and helps to define operating standards and processes.
Act as a liaison between users/traders, interfacing internal technology groups and vendors.
Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
Acts as advisor or coach to new or junior level analysts.
Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
Performs other duties and functions as assigned.
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Recommended Qualifications:

5-8 years experience in an Application Support role.
Experiences in Autosys, Unix/Linux & Windows; Soft skills in batch handling & monitoring.
Experience installing, configuring or supporting business applications.
Experience with some programming languages and willingness/ability to learn.
Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
Demonstrated analytical skills
Issue tracking and reporting using tools
Knowledge/ experience of problem Management Tools.
Good all-round technical skills
Effectively share information with other support team members and with other technology teams
Ability to plan and organize workload
Consistently demonstrates clear and concise written and verbal communication skills
Ability to communicate appropriately to relevant stakeholder
This is a full-time position with a Tuesday to Saturday work schedule

Education:

Bachelor’s/University degree or equivalent experience

#LI-Hybrid

Job Family Group:

Technology

Job Family:

Applications Support

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

Apply Now

Refine Your Search

senior support technical analyst jobs in sydney, nsw

Applications Support Senior Analyst (Assistant Vice President)

Senior Demand Planning Analyst

Senior Technical Consultant (Implementation)

Senior Business Analyst - NICUS

Senior Technical Analyst

Senior Business Analyst

Senior Developer Analyst

Senior Technical Application Support Specialist

Product Support Analyst (Pathway)

Group Senior Helpdesk Analyst

Senior IT Business Analyst

Technical BA (MS Dynamics)

Biostatistician / Senior Analyst

Senior Business Insights Analyst

Technical Application Support Specialist

Senior IT Analyst

Senior ICT Business Analyst