“We are HCLTech, one of the fastest-growing large tech companies in the world and home to 219,000+ people across 54 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud.
The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be.
Are you ready to be an important part of this ever-transformational journey?
At HCLTech Australia, we value the unique perspective and contributions of all individual people to apply for this role.”
Senior Technical Business Analyst – Cards & Payments (Sydney)
Join our team as a Senior Technical Business Analyst and play a key role in shaping customer-centric solutions across complex payments and cards platforms. You will work closely with product owners, engineers, architects, and business stakeholders to drive discovery, define requirements, and deliver high-impact initiatives.
Key Responsibilities
- Lead discovery workshops and research activities to identify customer and business needs.
- Translate insights into business requirements, process flows, user journeys, and functional specifications.
- Develop wireframes, prototypes, and supporting documentation where required.
- Apply design thinking and systems thinking to solve complex business problems.
- Collaborate with cross-functional Agile teams to deliver customer-focused outcomes.
- Support product strategy and roadmap planning through data-driven insights.
- Facilitate Agile ceremonies, stakeholder workshops, and solution reviews.
- Measure solution effectiveness post-implementation and drive continuous improvement.
- Partner closely with technical delivery squads, architects, and integration teams.
Mandatory Skills & Experience
- Proven experience as a Technical Business Analyst or Business Analyst working within cross-functional Agile environments.
- Strong experience with Microsoft Dynamics (MS Dynamics). (Mandatory)
- Advanced SQL and data analysis skills.
- Hands-on experience with integrations including:
- APIs
- Kafka
- MQ
- TCP/IP
- Strong stakeholder engagement and communication skills.
- Deep domain expertise in Cards & Payments, including:
- AS2805
- ISO8583
- 3D Secure (3DS)
- Tokenisation
Preferred Experience
- Fraud & Scam prevention domain knowledge.
- SAS Fraud Management experience.
- Exposure to ETL, PRM, and migration programs.
- Strong Agile delivery background.
Why Us
We are one of the fastest-growing large tech companies in the world, with offices in 50+ countries across the globe and 219,000 employees
- Our company is extremely diverse with 165 nationalities represented
- We offer the opportunity to work with colleagues across the globe
- We offer a virtual-first work environment, promoting a good work-life integration and real flexibility
- We offer comprehensive benefits for all employees
- We are a certified great place to work and a top employer in 17 countries, offering a positive work environment that values employee recognition and respect
Equality & Opportunity for All
Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, Aboriginal and Torres Strait Islander people or any other protected classification, in accordance with federal, state, and/or local law.
Candidate Data Privacy Notice | HCL Technologies
We are committed to respecting your privacy and for the protection of your personal data. Your personal data will be collected and processed in line with our candidate privacy notice: https://www.hcltech.com/candidate-privacy-notice. This privacy notice will help you to understand what personal data we collect about you, how we use this personal data, and what rights you have regarding your personal data. By replying to this email or submitting any personal data to HCLTech, you acknowledge that you have read and understood the candidate privacy notice and have provided your consent to the processing of your data for recruitment purposes as described in the privacy notice”.
Job Type: Full-time
Pay: $120,000.00 – $130,000.00 per year
Work Location: Hybrid remote in Sydney NSW
