In-Demand Relations specialist Jobs in Sydney, Nsw

Member Relations Specialist
Avant —Sydney NSW
- Full-time
- CRM software
- Sales
- Customer service
Industrial Relations Specialist
NSW Health —Sydney Olympic Park NSW
- $132,236 - $150,222 a year
- Full-time
- No degree
- AI
- Communication skills
- Travel reimbursement
13d
Senior Specialist - Time and Attendance
Veolia Environmental Services —Pyrmont NSW
- Contract
- Hybrid work
- Parental leave
- Employee assistance program
Public Relations and Communications Specialist
YMCA NSW —Pennant Hills NSW
- Writing skills
- Organisational skills
- Communication skills
Consultant Relations Data Analyst
T. Rowe Price —Sydney NSW
- Full-time
- Management
- Sales
- Databases
Junior PR Consultant
VIVA! Communications —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
People Partner
NCC Group —Sydney NSW
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
- Employee assistance program
Quick Apply
HR Specialist, Contracts Management - APAC
Remote —Sydney NSW
- $29,750 - $67,000 a year
- Remote
- Google Suite
- Conflict management
- AI
- Annual leave
- Work from home
HR Specialist (13-month maternity leave cover)
Factory Mutual Insurance Company —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Snr Critical Environment Technician
Microsoft —Sydney NSW
- Full-time
- Azure
- Microsoft Office
- Senior Secondary Certificate of Education
Workplace Relations Specialist
Commonwealth Bank —Sydney NSW
- Full-time
7d
Senior/Lifecycle Specialist, Employee Relations and Transitions - APAC
Remote —Sydney NSW
- $37,250 - $83,800 a year
- Remote
- Conflict management
- AI
- Negotiation
- Annual leave
- Work from home
5d
Workplace Relations Specialist
Swissport International AG —Mascot NSW
- Full-time
- Human resources
- Communication skills
1d
Research Strategist
Avant —Sydney NSW
- $250,000 a year
- Part-time
- Writing skills
- Research
- Master's degree
Sustainability Reporting Specialist
Aristocrat —North Ryde NSW
- Full-time
- Communication skills
6d
Chief Steward
Greyhound Welfare and Integrity Commission —Sydney NSW
- $154,231 - $178,369 a year
- Weekend availability
- No degree
- Leadership
- Negotiation
Outbound Category Specialist, Surgical
Henry Schein Regional Trust —Mascot NSW
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Parental leave
- Employee discount
Director, Communications and Engagement
The Sydney Children's Hospitals Network —Sydney NSW
- $173,345 - $193,906 a year
- Full-time
- Management
- No degree
- Leadership
- Employee assistance program
13d
Claims Consultant, REST
TAL —Sydney NSW
- Full-time
- Hybrid work
- Management
- Analysis skills
Quick Apply
Senior Payroll Specialist
Eaton —Mascot NSW
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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Member Relations Specialist

Avant -
Sydney NSW

Apply Now

Job Details

Permanent | Full-time

Qualifications

CRM software
Sales
Customer service
Organisational skills
Financial services
Communication skills
Time management

Full Job Description

Job Title: Life Insurance Member Relations Specialist
Job Description
We are seeking a dedicated, proactive and self-motivated Life Insurance Member Relations Specialist to join our growing team. In this role, you will be responsible for managing a book of existing policyholders, providing them with exceptional service and ensuring their needs are met efficiently and effectively.

Key responsibilities include

Outbound Calls:

Renewal: Responsible for proactively calling policyholders before their renewal to discuss options, facilitate upgrades, or amendments in preparation for their policy renewals.
Dishonour: Call members to discuss missed payments, update and schedule payments.
Retention: Contact policyholders who have requested cancellation or where their policy has lapsed due to non-payment to discuss cover and alternatives.
Upgrades: Assist policyholders with applications to increase or amend their existing policies.

Inbound Calls:

Provide inbound phone coverage
Provide sales support during peak periods

Administration:

Prepare quotes and applications for policyholders
Liaise with insurers to speed up the application process (suspense).
Send renewal, dishonour and other correspondence to the policyholders
Manage the policyholders' portal where they access documentation.
Support the broader Life Admin team during periods.

Compliance and reporting:

Maintain accurate notes and workflows within the CRM.
Keep up to date with industry knowledge through internal training.
Report on trends related to policy movements and upgrade opportunities.
Offer insights to improve member retention strategies and improve efficiencies.

Experience:

Experience in customer service or account management is required.
Experience in sales or retention is preferred.
Experience in the Life Insurance or the Financial Services Industry is preferred.

Qualifications:

RG146 General Knowledge, Life Insurance and Superannuation. (preferrable)
Strong communication skills, both verbal and written, with the ability to explain complex information clearly and concisely.
Excellent organisational skills and attention to detail.
Ability to work independently and as part of a team.
Proficiency in using customer relationship management (CRM) software and other relevant tools.

Key Competencies:

Member-focused mindset with a commitment to providing high-quality service.
Problem-solving skills and the ability to handle challenging situations with professionalism.
Strong time management skills and the ability to prioritise tasks effectively.
Adaptability and willingness to learn and grow within the role.

Equal Opportunity Employer
Avant supports doctors so they can serve Australia's diverse communities. Having diversity in our workforce brings valuable perspectives and strengthens our ability to support healthcare professionals.
We therefore welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally diverse communities, LGBTQIA+ individuals, people with disabilities, and those with caring responsibilities.
Our inclusive workplace is somewhere everyone can succeed.
Ready to join us? If you're passionate about supporting Australia's healthcare professionals, we'd love to hear from you. If you require any adjustments during the recruitment process, please don't hesitate to contact us at [email protected]

Apply Now

Refine Your Search

relations specialist jobs in sydney, nsw

Member Relations Specialist

Industrial Relations Specialist

Senior Specialist - Time and Attendance

Public Relations and Communications Specialist

Consultant Relations Data Analyst

Junior PR Consultant

People Partner

HR Specialist, Contracts Management - APAC

HR Specialist (13-month maternity leave cover)

Snr Critical Environment Technician

Workplace Relations Specialist

Senior/Lifecycle Specialist, Employee Relations and Transitions - APAC

Workplace Relations Specialist

Research Strategist

Sustainability Reporting Specialist

Chief Steward

Outbound Category Specialist, Surgical

Director, Communications and Engagement

Claims Consultant, REST

Senior Payroll Specialist

I want to receive the latest job alert for relations specialist in sydney, nsw

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