About the opportunity
We are seeking a commercially minded Client Relationship Manager to join our Investor Relations & Corporate Markets team.
This role is ideal for someone with experience supporting listed companies, investor relations functions, or financial markets clients who enjoys building trusted relationships and delivering exceptional client outcomes.
You’ll act as the relationship lead for a portfolio of high-profile listed and financial markets clients, supporting their investor relations and shareholder engagement activities while identifying opportunities to deepen partnerships and add value.
Working closely with senior stakeholders — including CEOs, Company Secretaries, Investor Relations teams, and executive leadership — you’ll combine strong relationship management capability with commercial awareness and a proactive, solutions-focused mindset.
About the role
As a Client Relationship Manager, you’ll take ownership of a portfolio of listed and financial markets clients, ensuring their needs are anticipated and delivered to a consistently high standard.
You’ll operate at the intersection of investor relations, client service, relationship management, and commercial growth within a fast-paced corporate markets environment.
Key responsibilities include:
- Building and maintaining strong, trusted relationships with listed company clients and key stakeholders
- Acting as the primary point of contact for investor relations and shareholder engagement-related matters
- Leading client meetings and proactively identifying opportunities to add value
- Supporting account planning, fee discussions, and service agreement management
- Identifying and driving cross-sell and upsell opportunities through strong product and market knowledge
- Managing key client initiatives, including investor communications, shareholder engagement activities, and AGM-related projects
- Coordinating with internal teams to ensure seamless delivery across all client touchpoints
- Monitoring client activity, queries, and reporting to ensure service levels are consistently achieved
- Contributing to client retention and long-term relationship growth
About you
You’re a confident relationship manager who thrives in a client-facing environment and enjoys working with sophisticated listed and financial markets clients.
You’ll likely bring:
- Experience in investor relations, corporate markets, client relationship management, account management, or client services
- Exposure to listed companies, shareholder services, capital markets, registry, governance, or broader financial services environments
- Strong financial literacy and confidence engaging with senior stakeholders, including C-suite executives
- A proactive, self-directed approach with the ability to manage competing priorities independently
- Excellent communication and stakeholder management skills
- Strong organisational skills and attention to detail
- A collaborative, team-first mindset with a solutions-oriented approach
- Curiosity and a genuine interest in listed markets, investor engagement, and client outcomes
Experience within investor relations, share registry, corporate governance, issuer services, or adjacent financial markets environments will be highly regarded.
We’re open to candidates at different stages of their career journey — whether you’re an emerging relationship management professional looking to deepen your exposure to investor relations and corporate markets, or an experienced industry professional seeking a broader client-facing and commercial role.
Why join us?
- Work with high-profile ASX-listed and financial markets clients
- Build deep expertise across investor relations, shareholder engagement, and corporate markets
- A role combining relationship management, strategic client exposure, and commercial growth opportunities
- Collaborative and supportive team culture
- Flexible hybrid working model
What’s it like to work here?
We’re proud to offer a supportive and inclusive culture that values flexibility, wellbeing, and collaboration. We foster an environment that is open, transparent, and focused on helping our people succeed.
As part of MUFG Pension & Market Services, you’ll have access to ongoing learning and development opportunities, along with a range of benefits, including:
- Salary sacrificing via superannuation
- Paid parental leave
- Employee discounts, including health insurance
- Hybrid working model
- Volunteer and wellbeing leave
MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly.
Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.
A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.
Our MUFG Corporate Markets division provides clients with a comprehensive corporate market offering that connects issuers to their stakeholders. Our uniquely integrated range of corporate markets capabilities includes shareholder management and analytics, stakeholder engagement, share and unit registry, employee share plans, and digital and print communications. We also offer company secretarial support, as well as various specialist offerings such as insolvency solutions. We operate in twelve countries throughout Australasia, Asia, Africa, the Middle East, United Kingdom and Europe.
Our teams combine a wealth of industry experience with a rigorous focus on client management to deliver a premium service underpinned by market leading digital technology provided by our Technology division.
MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.
We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.
We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.
Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.
