In-Demand Network operations manager Jobs in Sydney, Nsw

Operations Manager - NDIS Service Provider
Good Directions —Hornsby NSW
- From $175,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Business development
- Travel reimbursement
- Work from home
Quick Apply
Service Delivery Manager - Onsite
NetStrategy Pty Ltd —North Sydney NSW
- Full-time
- Azure
- Management
- In-person
Quick Apply
12d
Supply and Distribution Manager
Tuhorse Pty Ltd —Marrickville NSW
- $85,000 a year
- Full-time
- Customer service
- ERP systems
- Education
Quick Apply
SVP Client Delivery & Regional Lead APAC
Accommodations Plus International —Mascot NSW
- Full-time
- Bilingual
- Sales
- Marketing
Quick Apply
Major Incident Management Lead
Infosys —Sydney NSW
- $150,742 - $171,215 a year
- Supervising experience
- Leadership
- Communication skills
- Health insurance
- Parental leave
14d
Business Systems Lead (Luxury Travel)
Frontier Travel —North Sydney NSW
- $80,000 - $90,000 a year
- Full-time
- CRM software
- Salesforce
- Databases
Quick Apply
4d
IT Operations Manager
Gridsight —Kensington NSW
- $2,500 a month
- Full-time
- Hybrid work
- Management
Quick Apply
Head of IT APAC
Inspired —Sydney NSW
- Full-time
- Recruiting
- APIs
- Budgeting
Networking and Field Engineer - Secom
Lyra Technology Group —Kingsgrove NSW
- Full-time
- Hybrid work
- Management
- Customer service
- Analysis skills
- Fuel card
Quick Apply
Senior Supply Chain Planner
King Living —Turrella NSW
- Full-time
- Microsoft Excel
- ERP systems
- Finance
Quick Apply
Manager Service Operations
Optus —Macquarie Park NSW
- Management
- Leadership
- Parental leave
4d
Logistics Manager (Luxury Goods)
Ferrari Logistics (Australia) PTY LTD —Alexandria NSW
- $110,000 - $130,000 a year
- Full-time
- Engineering
- Administrative experience
- Bachelor's degree
Quick Apply
Contract Administrator Projects
BMIA Broker Network —Bella Vista NSW
- $80,000 - $87,000 a year
- Full-time
- Research
- Microsoft Office
- Finance
Quick Apply
Account Director - Sydney, Australia
Accommodations Plus International —Mascot NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
Quick Apply
Incident Manager
Ericsson —Sydney NSW
- Management
- Computer Science
- Customer service
Branch Manager - Huntingwood and Milperra
Velocity Truck Centre —Sydney NSW
- Full-time
- Customer service
- Budgeting
- Leadership
10d
2IC Manager
WORKAHUB PTY LTD —Caringbah NSW
- $70,000 - $75,000 a year
- Full-time
- Management
- Warehouse experience
- In-person
Quick Apply
12d
Infrastructure & Cloud Operations Manager
The GPT Group —Sydney NSW
- Full-time
- Azure
- AWS
- SharePoint
- Parental leave
- Referral program
11d
Technical Project Manager
Endeavour Group —Sydney NSW
- Contract
- Hybrid work
- Google Suite
- Computer science
- Azure
Quick Apply
Customer Technology Solutions Manager
Expeditors —Banksmeadow NSW
- $85,000 a year
- Full-time
- Hybrid work
- Sales
- Analysis skills
- Presentation skills
Quick Apply

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Operations Manager - NDIS Service Provider

Good Directions
Hornsby NSW

Quick Apply

Job Details

Full-time
From $175,000 a year

Benefits

Travel reimbursement
Remote work allowance
Work from home

Qualifications

Management
Operations management
Sales
Business development
Education
Bachelor's degree
Driver Licence
Communication skills
Negotiation

Full Job Description

Position Title: Operations Manager

Reporting to: Chief Operating Officer

About Good Directions: Serving over 120 NDIS participants, claiming over $60mil yearly in supports. In this time of industry change, Good Directions is uniquely positioned to capitalise on its ability to service all Australian states (excl. WA and NT), and is seeking skilled managers who are eager to oversee the provision of active supports that transform the life of the people we support.

As Operations Manager, you will lead and expand Good Directions’ disability support services. You’ll combine strategic business development with hands-on service delivery to ensure participants and their families have increasing control, safety, and choice in their daily supports. We are seeking two leaders who will take on end to end ownership of the participant experience, actively acquire new participant sign-ups and coach local site services to ensure participant satisfaction and service compliance.

Reasons for Job Opening:
NSW: Strong existing presence, grown since 2014.
QLD: Experiencing rapid growth over the past few years and seeking a person willing to travel within the state to meet with existing and new participants, ensuring service excellence.

Key Responsibilities

· Establish new service sites: identify premises, secure resourcing and coordinate onboarding

· Design, implement and grow SIL, SDA and day-to-day support offerings

· Oversee management of supports to participants, incl. specialist support coordination (as req.)

· Prepare and review SIL quotes, NDIS plan-review reports and AAT submissions

· Advocate for sustainable, high-quality services and negotiate on behalf of participants

· Ensure full compliance with relevant regulations, including protecting participants and Good Directions with regards to financial, legal, and operational matters.

· Maintain budgets, bookkeeping and small-business administration

· Build and maintain networks across housing, life planning, allied health and community sectors

· Monitor performance metrics, drive continuous improvement and report to leadership

· Work directly with IT contractors to explore new tech and change existing tech to automate and improve it

Essential Skills & Experience

· Demonstrated commitment to person-centred disability supports and empowering families

· Proven communication, negotiation and stakeholder-management skills

· Strong business development and operational management background

· Exceptional attention to detail in complex regulatory environments

· Ability to problem-solve with a visionary outlook and draw on external expertise when needed

· Integrity, resilience and adaptability in fast-changing contexts

Work Arrangement: Hybrid work from home (home office setup provided) with travel to participants as required, to our Sydney office 3 days/week (NSW employees) and to team events (2-3 per annum, rotating location NSW/VIC/SA/QLD).
Supports: Peer support, professional development and team-based training.

Remuneration: Full time position, attractive salary package of $140k+super+travel/home office allowance+annual professional fees/training allowance - subject to experience and qualifications.

To be considered for this position you must have:

· A reference detailing how you advocated/assisted people with disabilities

· 10+ years of Operations management experience in an enterprise environment

· Degree qualified, with a proven track record of taking ownership and driving results

· Experience managing people, including geographically dispersed teams

· Strong problem structuring and solving skills and ability to deal with ambiguity

· Experience in client management, sales, bookkeeping, small business planning, human resources, events, life planning, housing, budgeting, networking and innovation

· Driver’s licence and motor vehicle

Supplementary Pay: Organisational performance bonus (paid before Christmas) + Individual KPI performance bonus (paid in July).

Job Type: Full-time

Pay: From $175,000.00 per year

Benefits:

Travel reimbursement
Work from home

Application Question(s):

For Agency Managed participants with severe & profound disabilities how would you expect a 'participant-owned' service to differ from a 'provider-owned' service?
Provide a covering letter to describe your motivation for applying to this position.
Share a practical example of how you have led the establishment or expansion of disability support service or another business service?
Briefly detail your experience maintaining operational consistency across diverse teams, including how you overcame a specific challenge.
What is an example of a successful outcome that demonstrates your approach to management?

Education:

Bachelor Degree (Required)

Experience:

Operations management: 10 years (Required)

Work Authorisation:

Australia (Required)

Work Location: Hybrid remote in Hornsby NSW

Quick Apply

Refine Your Search

network operations manager jobs in sydney, nsw

Operations Manager - NDIS Service Provider

Service Delivery Manager - Onsite

Supply and Distribution Manager

SVP Client Delivery & Regional Lead APAC

Major Incident Management Lead

Business Systems Lead (Luxury Travel)

IT Operations Manager

Head of IT APAC

Networking and Field Engineer - Secom

Senior Supply Chain Planner

Manager Service Operations

Logistics Manager (Luxury Goods)

Contract Administrator Projects

Account Director - Sydney, Australia

Incident Manager

Branch Manager - Huntingwood and Milperra

2IC Manager

Infrastructure & Cloud Operations Manager

Technical Project Manager

Customer Technology Solutions Manager

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