In-Demand It operations management specialist Jobs in Sydney, Nsw

Operations Manager - NDIS Service Provider
Good Directions —Hornsby NSW
- From $175,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Business development
- Travel reimbursement
- Work from home
Quick Apply
12d
Service Delivery Manager - Onsite
NetStrategy Pty Ltd —North Sydney NSW
- Full-time
- Azure
- Management
- In-person
Quick Apply
8d
EUC Sites & Services Technician
Endeavour Group —Barangaroo NSW
- Contract
- Hybrid work
- Management
- Analysis skills
- POS
Quick Apply
Product & Sourcing Specialist – ANZ Export
YIHAI AUSTRALIA FOOD PTY LTD —Sydney NSW
- $85,000 - $100,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Profit sharing
Quick Apply
9d
Systems Engineer – IT Infrastructure
Allens —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Communication skills
- Health insurance
- On-the-job training
Graduate Analyst - Technology - 2027 Graduate Program
Accenture —Sydney NSW
- Full-time
- Management
- Computer Science
- Analysis skills
Senior Technical Business Analyst
Transport For NSW —Parramatta NSW
- $158,393 - $177,399 a year
- Full-time
- Analysis skills
- APIs
- Agile
10d
Engineering Manager - APAC
Solventum —North Ryde NSW
- Full-time
- Management
- Computer Science
- Engineering
WMS Operations Analyst | Orchard Hills NSW
CEVALogistics —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Disability insurance
- Parental leave
AI Localisation Program Manager - 12 Month Contract
Canva —Sydney NSW
- Full-time
- Master's degree
- AI
Quick Apply
IT Manager
Valerie Group —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Microsoft Outlook
- Microsoft Office
Quick Apply
Project Manager - Global Services | Sydney
Schneider Electric —Macquarie Park NSW
- Full-time
- Hybrid work
- Annual leave
- Opportunities for advancement
7d
Manager Workplace Technology – Information Technology, Clerk Grade 9/10 – Parliament of NSW – Sydney
Department of Parliamentary Services —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- No degree
- SharePoint
- Leadership
1d
IT Support Specialist
Jomablue —Sydney NSW
- Full-time
- AI
Vice President - Digital & AI Transformation
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- AI
- Leadership
- Annual leave
- Work from home
Information Security & IT Manager
Corto Pty Ltd —Sydney NSW
- Full-time
- Hybrid work
- Management
- AWS
- SharePoint
- Gym membership
Quick Apply
7d
Dayforce Solution Oversight
BDO —Sydney NSW
- Full-time
- Presentation skills
- Bachelor's degree
- No degree
- Health insurance
- On-the-job training
12d
HR Specialist, Contracts Management - APAC
Remote —Sydney NSW
- $29,750 - $67,000 a year
- Remote
- Google Suite
- Conflict management
- AI
- Annual leave
- Work from home
IT Support Specialist
GG Sistemi —Sydney NSW
- $72,000 a year
- Azure
- Management
- Computer Science
- Dental insurance
- Parental leave
Quick Apply
2d
Associate Service Operations Specialist
SITA Switzerland Sarl —North Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
- Employee assistance program

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Operations Manager - NDIS Service Provider

Good Directions
Hornsby NSW

Quick Apply

Job Details

Full-time
From $175,000 a year
12 days ago

Benefits

Travel reimbursement
Remote work allowance
Work from home

Qualifications

Management
Operations management
Sales
Business development
Education
Bachelor's degree
Driver Licence
Communication skills
Negotiation

Full Job Description

Position Title: Operations Manager

Reporting to: Chief Operating Officer

About Good Directions: Serving over 120 NDIS participants, claiming over $60mil yearly in supports. In this time of industry change, Good Directions is uniquely positioned to capitalise on its ability to service all Australian states (excl. WA and NT), and is seeking skilled managers who are eager to oversee the provision of active supports that transform the life of the people we support.

As Operations Manager, you will lead and expand Good Directions’ disability support services. You’ll combine strategic business development with hands-on service delivery to ensure participants and their families have increasing control, safety, and choice in their daily supports. We are seeking two leaders who will take on end to end ownership of the participant experience, actively acquire new participant sign-ups and coach local site services to ensure participant satisfaction and service compliance.

Reasons for Job Opening:
NSW: Strong existing presence, grown since 2014.
QLD: Experiencing rapid growth over the past few years and seeking a person willing to travel within the state to meet with existing and new participants, ensuring service excellence.

Key Responsibilities

· Establish new service sites: identify premises, secure resourcing and coordinate onboarding

· Design, implement and grow SIL, SDA and day-to-day support offerings

· Oversee management of supports to participants, incl. specialist support coordination (as req.)

· Prepare and review SIL quotes, NDIS plan-review reports and AAT submissions

· Advocate for sustainable, high-quality services and negotiate on behalf of participants

· Ensure full compliance with relevant regulations, including protecting participants and Good Directions with regards to financial, legal, and operational matters.

· Maintain budgets, bookkeeping and small-business administration

· Build and maintain networks across housing, life planning, allied health and community sectors

· Monitor performance metrics, drive continuous improvement and report to leadership

· Work directly with IT contractors to explore new tech and change existing tech to automate and improve it

Essential Skills & Experience

· Demonstrated commitment to person-centred disability supports and empowering families

· Proven communication, negotiation and stakeholder-management skills

· Strong business development and operational management background

· Exceptional attention to detail in complex regulatory environments

· Ability to problem-solve with a visionary outlook and draw on external expertise when needed

· Integrity, resilience and adaptability in fast-changing contexts

Work Arrangement: Hybrid work from home (home office setup provided) with travel to participants as required, to our Sydney office 3 days/week (NSW employees) and to team events (2-3 per annum, rotating location NSW/VIC/SA/QLD).
Supports: Peer support, professional development and team-based training.

Remuneration: Full time position, attractive salary package of $140k+super+travel/home office allowance+annual professional fees/training allowance - subject to experience and qualifications.

To be considered for this position you must have:

· A reference detailing how you advocated/assisted people with disabilities

· 10+ years of Operations management experience in an enterprise environment

· Degree qualified, with a proven track record of taking ownership and driving results

· Experience managing people, including geographically dispersed teams

· Strong problem structuring and solving skills and ability to deal with ambiguity

· Experience in client management, sales, bookkeeping, small business planning, human resources, events, life planning, housing, budgeting, networking and innovation

· Driver’s licence and motor vehicle

Supplementary Pay: Organisational performance bonus (paid before Christmas) + Individual KPI performance bonus (paid in July).

Job Type: Full-time

Pay: From $175,000.00 per year

Benefits:

Travel reimbursement
Work from home

Application Question(s):

For Agency Managed participants with severe & profound disabilities how would you expect a 'participant-owned' service to differ from a 'provider-owned' service?
Provide a covering letter to describe your motivation for applying to this position.
Share a practical example of how you have led the establishment or expansion of disability support service or another business service?
Briefly detail your experience maintaining operational consistency across diverse teams, including how you overcame a specific challenge.
What is an example of a successful outcome that demonstrates your approach to management?

Education:

Bachelor Degree (Required)

Experience:

Operations management: 10 years (Required)

Work Authorisation:

Australia (Required)

Work Location: Hybrid remote in Hornsby NSW

Quick Apply

Refine Your Search

it operations management specialist jobs in sydney, nsw

Operations Manager - NDIS Service Provider

Service Delivery Manager - Onsite

EUC Sites & Services Technician

Product & Sourcing Specialist – ANZ Export

Systems Engineer – IT Infrastructure

Graduate Analyst - Technology - 2027 Graduate Program

Senior Technical Business Analyst

Engineering Manager - APAC

WMS Operations Analyst | Orchard Hills NSW

AI Localisation Program Manager - 12 Month Contract

IT Manager

Project Manager - Global Services | Sydney

Manager Workplace Technology – Information Technology, Clerk Grade 9/10 – Parliament of NSW – Sydney

IT Support Specialist

Vice President - Digital & AI Transformation

Information Security & IT Manager

Dayforce Solution Oversight

HR Specialist, Contracts Management - APAC

IT Support Specialist

Associate Service Operations Specialist

I want to receive the latest job alert for it operations management specialist in sydney, nsw

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