In-Demand Guest services manager Jobs in Sydney, Nsw

Guest Services Manager
BelgraviaPRO —North Narrabeen NSW
- Weekend availability
- Hospitality
- Supervising experience
- Computer skills
17h
Hotel Duty Manager/Senior Guest Service
Hotel Mercure St Leonards —Greenwich NSW
- Weekend availability
- Customer service
- In-person
- Communication skills
Quick Apply
13d
Reservations and Events Manager
Luna lu / Como Italian / The Sicilian —The Rocks NSW
- $54,363.19 - $93,573.56 a year
- Weekend availability
- In-person
- Restaurant experience
- Communication skills
- Employee discount
- Free food
Quick Apply
1d
Duty Manager - Novotel Sydney City Centre
NOVOTEL —Sydney NSW
- Part-time
- Microsoft Outlook
- Microsoft Office
- First Aid Certification
Quick Apply
21h
Assistant Reservations Manager
Hunter Street Hospitality —Sydney NSW
- Full-time
- Hospitality
- Leadership
- Communication skills
- Employee assistance program
Quick Apply
Duty Manager/Supervisor
The Blairgrove group —Inner West NSW
- $33 - $56 an hour
- Weekend availability
- Hospitality
- Bar
- Management
Quick Apply
Hotel Manager | Brickfield Hospitality Group
Welcome Hospitality —Haymarket NSW
- $80,000 - $85,000 a year
- Full-time
- Hospitality
- Microsoft Office
- First Aid Certification
Quick Apply
2d
Relationship Manager - NSW
Prestige Inhome Care —Sydney NSW
- Full-time
- Management
- Sales
- Business development
- Employee assistance program
Quick Apply
Hospitality Management Opportunities NSW - Duty Managers/Assistant Venue Managers/Venue Managers
Open Door Pub Co. Pty LTD —Sydney NSW
- $79,000 - $99,000 a year
- Weekend availability
- Hospitality
- Culinary experience
- Leadership
- Employee discount
Quick Apply
Night Manager
Ibis Sydney World Square —Sydney NSW
- $75,000 - $80,000 a year
- Weekend availability
- Administrative experience
- First Aid Certification
- In-person
- Employee discount
Quick Apply
1d
Floor Manager
Arre —Newtown NSW
- $70,000 - $80,000 a year
- Full-time
- Hospitality
- Management
- Food service experience
Quick Apply
10d
Front of House Manager
Saborito Mexican Restaurant —Gladesville NSW
- From $50,000 a year
- Part-time
- Hospitality
- Customer service
- Organisational skills
Quick Apply
3d
Duty manager & Venue manager
The Blairgrove group —Inner West NSW
- $33 - $56 an hour
- Weekend availability
- Hospitality
- Bar
- Management
Quick Apply
Housekeeping Site Manager (Hotel Services)
IHS —Sydney NSW
- $70,000 - $85,000 a year
- Full-time
- Hospitality
- Supervising experience
- Cleaning
Quick Apply
11d
Sales & Events Manager
Hunter St. Hospitality —Sydney NSW
- Weekend availability
- Hospitality
- Sales
- Business development
- Health insurance
- Employee assistance program
Quick Apply
7d
Area Manager
Yo-Chi —Sydney NSW
- Full-time
- Hospitality
Guest Services Officer
Belgravia Health & Leisure Group Pty Ltd —North Narrabeen NSW
- Weekend availability
- Computer skills
- Cash handling
- Outdoor work
Airline Lounge Experience Manager
Compass Group Australia —Mascot NSW
- Full-time
- Hospitality
- Budgeting
- Leadership
- Health insurance
- Free food
7d
Aje - Area Manager - NSW
Aje. —Sydney NSW
- Full-time
- Customer service
- Team management
- Communication skills
Quick Apply
10d
Assistant Manager - Event Services
Park Hyatt Sydney —Sydney NSW
- Full-time
- Customer service
- Computer skills
- Parental leave
- Employee assistance program
9d

I want to receive the latest job alert for guest services manager in sydney, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Guest Services Manager

BelgraviaPRO -
North Narrabeen NSW

Apply Now

Job Details

Permanent | Full-time
17 hours ago

Qualifications

Hospitality
Supervising experience
Computer skills
Working with Children Check
Communication skills

Full Job Description

NSW, Sydney Lakeside Holiday Park - North Narrabeen NSW 2101

Full time position
Be part of a dynamic and growing team

An exciting opportunity to work in a holiday park in the beautiful coastal side of Narrabeen, NSW

As a key member of the resort leadership team, you'll play an important role in shaping memorable holiday experiences while leading a passionate Guest Services team. This is a full-time permanent salaried position, reporting to the General Manager.

What You'll Do

As Guest Services Manager, you'll be the driving force behind the guest experience from arrival to departure, ensuring every stay is smooth, welcoming and memorable.

Lead, coach and develop a high-performing Guest Services team.
Work alongside the team on reception and guest services, providing hands-on support during busy periods.
Oversee the day-to-day operation of reception, reservations and guest services.
Create positive and memorable guest experiences while confidently handling guest enquiries and escalations.
Coordinate rosters, team training and performance to maintain exceptional service standards.
Plan and deliver engaging guest activities and experiences that enhance every stay.
Collaborate closely with all departments to ensure a seamless guest journey.
You will assist to ensure the highest possible standards and efficiency in the Housekeeping Department.

You will assist in providing direction and support to the Housekeeping team, through daily coordination and task allocation, as well as hands on duties relative to the park housekeeping requirements, including:

Accommodation, Amenities and Public Areas are cleaned and serviced to Housekeeping Standards
Roster planning, schedules and organising the supervision of staff
Planning of daily room requirements, servicing and pre-arrival checks
Monitoring linen and stock supplies, ordering and rotation
Fantastic customer service;

The Role

The role is structured to attract someone who loves working with and alongside customer centric teams that provide a genuine, positive impact by connecting the community to leisure. You will lead our team of Guest Service Attendants.

You should have great people and verbal communication skills and be used to working within a customer centric, busy park environment. The successful candidate will be coaching their team to follow the BelgraviaPRO customer service philosophy by leading from the front.

This role involves delivering exceptional leadership to your team as well as assisting with administrative and hospitality tasks.

About you

You will be friendly, enthusiastic and available to weekends, evenings and public holidays.

Experience with computerised booking systems and good computer skills;
Willingness to learn and apply our systems and processes;
Flexible attitude to hours;
Ensure the cleaning is completed in a timely manner;
Ability to work in a team environment;
Advising of any maintenance or WHS issues.

ESSENTIAL:

First Aid Level 2
Current CPR
National Police Check clearance upon on-boarding
Working with Children's Check NSW or equivalent
A suitable level of fitness with a flexible approach to workloads and a can do attitude

DESIRABLE:

Experience as a Senior, Lead, Supervisor or experienced Housekeeper in a busy hospitality environment is preferred, however candidates with the right skills and attitude will also be considered
RMS 9+(Online Reservation System) experience preferred but not necessary
Minimum 2 years experience in a similar role

We can provide full time (38 hrs per week) work for the right person; a stimulating and challenging work environment and Hospitality Award pay and conditions.

The Company

BelgraviaPROis a management services company specialising in the operation of tourism properties, from campgrounds to large-scale tourist parks, we are also offering Park Manager training through the company’s successful RTO

If you like the sound of us, then jump in and submit your resume by clicking on the apply now button. We’d love to hear from you!

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We will provide innovative recruitment strategies to remove any barriers that may prevent potential suitable applicants. These includes:

A dedicated contact person to receive expressions of interest in the job and complete a verbal job application during which the person answers questions over the telephone.
Allowing a short video submission describing their application for the job
Allowing a support person during an interview

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

https://belgraviagroup.com.au/childsafe#statement

Apply Now

Refine Your Search

guest services manager jobs in sydney, nsw

Guest Services Manager

Hotel Duty Manager/Senior Guest Service

Reservations and Events Manager

Duty Manager - Novotel Sydney City Centre

Assistant Reservations Manager

Duty Manager/Supervisor

Hotel Manager | Brickfield Hospitality Group

Relationship Manager - NSW

Hospitality Management Opportunities NSW - Duty Managers/Assistant Venue Managers/Venue Managers

Night Manager

Floor Manager

Front of House Manager

Duty manager & Venue manager

Housekeeping Site Manager (Hotel Services)

Sales & Events Manager

Area Manager

Guest Services Officer

Airline Lounge Experience Manager

Aje - Area Manager - NSW

Assistant Manager - Event Services

I want to receive the latest job alert for guest services manager in sydney, nsw

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected