In-Demand Customer solutions consultant Jobs in Sydney, Nsw

Associate Managing Consultant, Advisors & Consulting Services, Deploy
Mastercard —St Leonards NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Member Consultant & Support
Rileys Gym —Marrickville NSW
- $25 - $35 an hour
- Sales
- Customer service
- In-person
- Employee discount
- Gym membership
Quick Apply
Consultant
Infosys —Sydney NSW
- $96,836 - $105,068 a year
- Microsoft Excel
- Customer service
- ERP systems
- Health insurance
- Parental leave
10d
Inbound Customer Service Sales Consultant - Phone Based
Catholic Healthcare —Macquarie Park NSW
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Parental leave
- Gym membership
Quick Apply
ICT Business Analyst (Functional Consultant) - Microsoft Dynamics 365
AUSTRAL DYNAMICS —Sydney Olympic Park NSW
- From $80,500 a year
- Urgently hiring
- Bachelor's degree
- In-person
- Communication skills
Quick Apply
Sales & Design Consultant
Garage Living Sydney —Rockdale NSW
- $100,000 - $160,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Business development
- Travel reimbursement
- Employee discount
Quick Apply
11d
Splunk Consultant
Avocado Consulting —Sydney NSW
- $130,000 - $145,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Agile
Quick Apply
Associate Managing Consultant, Advisors & Consulting Services, Performance Analytics (12 Months)
Mastercard —St Leonards NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Technical Consultant (Implementation)
ADP —North Sydney NSW
- Microsoft Excel
- Microsoft Office
- SQL
Implementation Consultant
Build Club —Sydney NSW
- From $8,500 a month
- Full-time
- In-person
- AI
- Profit sharing
- Relocation assistance
Quick Apply
11d
Solutions Consultant
Contentsquare —Sydney NSW
- Full-time
- Hybrid work
- Sales
- Analysis skills
- APIs
- Annual leave
Quick Apply
Customer Care Consultant (HR) - Remote
Employment Hero —Sydney NSW
- Full-time
- Remote
- Salesforce
- AI
- Communication skills
- Parental leave
Quick Apply
SAP Integration CPI/PO Consultant
Tritusa Pty Ltd —Barangaroo NSW
- $80,000 - $100,000 a year
- Full-time
- APIs
- In-person
- Communication skills
Quick Apply
Commercial Energy Consultant
Zembl —Sydney NSW
- $85,000 - $90,000 a year
- Full-time
- CRM software
- Sales
- Marketing
- Work from home
- Professional development assistance
Quick Apply
Solutions Consultant - Retail
Palo Alto Networks —Sydney NSW
- Full-time
- English
- In-person
- Leadership
11d
Cloud Sales Consultant
Hyve Managed Hosting —Bondi Junction NSW
- From $150,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Quick Apply
5d
Client Service Consultant
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Typing
- Communication skills
- Annual leave
- Work from home
Customer Experience Specialist
News Corp —Sydney NSW
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Analysis skills
- Parental leave
1d
Senior Solutions Consultant - Enterprise & GRC
Workiva —Sydney NSW
- Full-time
- Sales
- ERP systems
- Master's degree
National Design Consultant
McDonald's —Thornleigh NSW
- Hybrid work
- AutoCAD
- Microsoft Office
- Communication skills
- Annual leave
- Parental leave

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customer solutions consultant jobs near sydney, nsw

Associate Managing Consultant, Advisors & Consulting Services, Deploy

Mastercard -
St Leonards NSW

Apply Now

Job Details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
Project Management
Microsoft Excel
PMP
Master's degree
Bachelor's degree
Business Administration
PMI Certification
Cybersecurity

Full Job Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Associate Managing Consultant, Advisors & Consulting Services, Deploy

Advisors & Consulting Services

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.

The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Deploy. Our Deploy consultants lead clients through business transformations by implementing strategically important Mastercard assets and services to bring value and drive growth. They serve as the Center of Engagement across all stakeholders within Mastercard and the client’s organization.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard

Roles and Responsibilities

You will play a key role in strengthening and scaling the Deploy capability by supporting the leadership team with insight, structure, and discipline across quality, resourcing, financials, and opportunity management. You will focus on enabling effective decision‑making, consistent standards, and continuous improvement across the portfolio. This role is ideal for someone who is analytical, organised, and motivated to build capability at a practice level.

Client Impact

Support Deploy leadership with portfolio‑level insights across quality, resourcing, financial performance, and delivery health
Assist in shaping and maintaining standards, frameworks, and governance processes that improve consistency and effectiveness across programs
Contribute to scoping, opportunity shaping, and revenue diligence activities by preparing inputs, analysis, and supporting materials for leadership review
Track and consolidate risks, dependencies, and capacity constraints across the portfolio, highlighting trends and areas requiring leadership attention
Support the preparation of internal reporting and executive updates by synthesising data into clear, concise, and decision‑ready outputs

Team Collaboration & Culture

Work closely with Deploy leaders to support planning, prioritisation, and continuous improvement initiatives
Develop and maintain high‑quality internal artefacts such as playbooks, templates, dashboards, and governance materials
Support internal forums, cadence meetings, and leadership sessions through preparation, coordination, and follow‑up
Contribute to a culture of quality and accountability by helping embed best practices across scoping, financial management, and delivery governance
Grow capability over time by taking increasing ownership of specific practice areas (e.g. quality assurance, resource planning, opportunity hygiene), with coaching and guidance from senior leaders

Qualifications

Basic qualifications

Undergraduate degree with work experience in project management and change management methodologies and techniques
4-6 years of Project Management experience
Exposure to financial institutions, payments, and/or consultancies
Experience managing clients or internal stakeholders
Logical, structured thinking
Advanced Word, Excel, and PowerPoint skills
Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
Ability to communicate effectively in English and the local office language (if applicable)
Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
Ability to travel to client sites on a semi-regular basis

Preferred qualifications

Experience developing and implementing solutions and measuring impact on clients' business
Experience coaching junior consultants
Have completed or interested in pursuing recognized professional accreditation, such as Project Management Professional (PMP)
Knowledge of Project Management tools
Exposure to payments and/or retail banking or merchants
MBA or master’s degree with relevant specialization (not required)

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Apply Now

Refine Your Search

customer solutions consultant jobs in sydney, nsw

Associate Managing Consultant, Advisors & Consulting Services, Deploy

Member Consultant & Support

Consultant

Inbound Customer Service Sales Consultant - Phone Based

ICT Business Analyst (Functional Consultant) - Microsoft Dynamics 365

Sales & Design Consultant

Splunk Consultant

Associate Managing Consultant, Advisors & Consulting Services, Performance Analytics (12 Months)

Senior Technical Consultant (Implementation)

Implementation Consultant

Solutions Consultant

Customer Care Consultant (HR) - Remote

SAP Integration CPI/PO Consultant

Commercial Energy Consultant

Solutions Consultant - Retail

Cloud Sales Consultant

Client Service Consultant

Customer Experience Specialist

Senior Solutions Consultant - Enterprise & GRC

National Design Consultant

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