In-Demand Business specialist Jobs in Sydney, Nsw

Client Services Event Specialist - Global Growth Experiences Start up
ClassBento —Chatswood NSW
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Data entry
Quick Apply
12d
Business Development Representative
Mako Partners —Peakhurst NSW
- $62,000 - $80,000 a year
- Full-time
- Sales
- Customer service
- Salesforce
Quick Apply
11d
Supply Chain Specialist
Coregas —Yennora NSW
- $90,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
- Parental leave
- Employee discount
Quick Apply
International Marketing Specialist – East Asia Region
Hampton Accelerate —Sydney NSW
- $78,000 - $82,000 a year
- Full-time
- Hybrid work
- Bilingual
- Communication skills
- Marketing
- Annual leave
Quick Apply
7d
Business Support Specialist
3Shape —Sydney NSW
- $80,000 - $90,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
4d
Marketing Specialist
Surry Hills Montessori Childcare & Preschool —Redfern NSW
- $85,000 - $105,000 a year
- Full-time
- Marketing
- Writing skills
- Bachelor's degree
Quick Apply
Business Process Specialist
Fragomen —Sydney NSW
- Full-time
- Data analysis skills
- Analysis skills
- AI
11d
Office Administrator
Engage Construction Pty Ltd —Alexandria NSW
- $60,000 - $90,000 a year
- Full-time
- Office
- Administrative experience
- Construction
Quick Apply
13d
Business Development Specialist
IKEA —Tempe NSW
- Full-time
- Customer service
- Analysis skills
- Communication skills
- Annual leave
- Parental leave
11d
Onboarding Operations Specialist - APAC
Remote —Sydney NSW
- $28,200 - $71,400 a year
- Remote
- Google Suite
- Organisational skills
- AI
- Annual leave
- Work from home
Committee Services Specialist
Standards Australia —Sydney NSW
- Full-time
- Microsoft Office
- Administrative experience
- No degree
Quick Apply
Business Development Specialist
Jensen Hughes —Sydney NSW
- Contract
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Parental leave
Online Customer Service Specialist
Jivaro —Sydney NSW
- $80,000 - $90,000 a year
- Full-time
- Remote
- CRM software
- Customer service
- AI
Entry Level Solar Representative - Tele Sales
Smart Energy Group —Sydney NSW
- $4,000 - $6,000 a week
- Weekend availability
- Sales
- No experience needed
Quick Apply
HR Specialist, Contracts Management - APAC
Remote —Sydney NSW
- $29,750 - $67,000 a year
- Remote
- Google Suite
- Conflict management
- AI
- Annual leave
- Work from home
Business Sustainability – Aged Care Pricing and Data Specialist
Uniting NSW.ACT —Sydney NSW
- Up to $18,550 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- CAD
- Gym membership
13d
Business Analysis - Specialist
NASDAQ —Sydney NSW
- Full-time
- Hybrid work
- Computer Science
- Microsoft Office
- Finance
Associate Product Specialist Distal Extremities - NSW South (Wollongong)
Arthrex —Sydney NSW
- Communication skills
- Time management
Application Specialist
InterSystems —Sydney NSW
- Administrative experience
- Bachelor's degree
- Hospital experience
Business Development Manager, Specialty
Aon Corporation —Sydney NSW
- Full-time
- Business development

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Client Services Event Specialist - Global Growth Experiences Start up

ClassBento -
Chatswood NSW

Quick Apply

Job Details

Full-time
$65,000 - $75,000 a year
12 days ago

Qualifications

Multilingual
Customer service
Analysis skills
Zendesk
Data entry
Communication skills

Full Job Description

Client Services Event Specialist

Do you love customer service and have a passion for art, craft, and cooking experiences? We’re looking for an enthusiastic and articulate Client Services Event Specialist with strong people and account management skills to join our team in a hands-on role to make a meaningful impact.

About ClassBento

ClassBento is a community marketplace for fun workshops, activities, and leisure experiences, both in-person and online. We help people switch off, learn new skills, discover new passions, and improve their wellbeing.

In a world that’s more connected than ever, stress and burnout are on the rise. Our experiences give people the chance to slow down, get creative, and enjoy the simple pleasure of making something with their own hands. It’s meaningful work, and we’re proud of the impact we have on individuals, teams, and small businesses.

About the Role

This hands-on role is ideal for someone who genuinely loves customer service, account management, and helping others.

Your role will include day-to-day customer service tasks as well as managing our inbound private group request channels. You’ll spend roughly 50% of your time directly supporting our customers via phone and Zendesk, and 50% managing our group booking enquiries, ensuring an exceptional experience for customers, including corporate clients. A focus will be on nurturing relationships with our existing corporate clients as well as outreach to clients as required.

You’ll be joining a close-knit, high-growth team and will play a key role in shaping how our customers experience ClassBento. You will ensure that you consistently uphold high service standards across key customer touchpoints both internally and externally.

This is a full-time role (Monday to Friday) with some flexibility for the right person. The position is hybrid, requiring you to work from our Chatswood office 2–3 days per week.

Responsibilities

Group Booking Management: Oversee private group requests, ensuring they are handled promptly to maintain high conversion rates and drive revenue (corporate events and private celebrations).
Teacher Liaison: Ensure our teachers provide prompt, helpful responses to group booking enquiries.
Customer Support: Act as an intermediary to ensure customers have all the information they need to complete their bookings, including following up with them as needed to win sales.
Account Management: Nurture corporate accounts and identify/convert opportunities to sell our workshops and gift cards.
Inbound Customer Support: Deliver exceptional customer service across inbound channels, primarily email/Zendesk and phone, maintaining our 5-star average rating on Google and other platforms.
Conflict Resolution: Resolve queries and manage issues or conflicts with customers and teachers, with professionalism and empathy. Work closely with our account managers to find fair, win-win outcomes when issues arise.
Hit Performance KPIs: Demonstrate best practices across the team, ensuring SLAs and group request conversion metrics are consistently met.

Skills & Experience

Minimum of 2-3 years’ experience in a full time customer service and/or account management role.
Excellent verbal and written communication skills; enthusiastic, outgoing, and confident.
Adaptable & resilient: We are a rapidly growing company and you’ll need to be comfortable with change.
You need to be able to calmly handle challenging situations or conflict without letting it get you down.
Strong attention to detail and excellent time management - you don't drop the ball.
Growth-oriented, continually seeking better ways to solve problems and deliver results.
A supportive team player who enjoys working both in-person and remotely.
Comfortable with using software like Zendesk, Aircall and CRM systems.Growth-oriented, continually seeking better ways to solve problems, improve processes, and deliver results.

Cultural Fit

Open: You value feedback, love learning, and are committed to continuous improvement.
Conscientious: You take ownership, pride yourself on doing great work, and ensure you don’t let others down.
Caring: You build empathetic, professional relationships with colleagues and customers.

Nice to Have

Experience with B2B sales.
A genuine love for experiences, arts, and crafts.
Tech startup or online marketplace experience is a plus!

The Fun Stuff

Join a talented team making a genuine social impact.
Competitive salary package
$500 annual training budget.
$1,000 worth of ClassBento experiences each year.
Flexible office and remote work environment.
Supportive, positive workplace—rated 5 stars on Glassdoor and Indeed.
Opportunities to contribute to projects within the Customer
Service team and collaborate across other departments as the business grows.

Details

Job Type: Full-time
Location: Hybrid
Eligibility: Applicants must have full Australian working rights.
Salary: $65k - $75k plus super

Ready to make an impact? Apply now with a cover letter - we’d love to hear from you! (Applications with no cover letter will not be reviewed.)

Pay: $65,000.00 – $75,000.00 per year

Application Question(s):

Please include a covering letter, we will NOT review any application if this is not provided

Work Location: Hybrid remote in Chatswood NSW 2067

Quick Apply

Refine Your Search

business specialist jobs in sydney, nsw

Client Services Event Specialist - Global Growth Experiences Start up

Business Development Representative

Supply Chain Specialist

International Marketing Specialist – East Asia Region

Business Support Specialist

Marketing Specialist

Business Process Specialist

Office Administrator

Business Development Specialist

Onboarding Operations Specialist - APAC

Committee Services Specialist

Business Development Specialist

Online Customer Service Specialist

Entry Level Solar Representative - Tele Sales

HR Specialist, Contracts Management - APAC

Business Sustainability – Aged Care Pricing and Data Specialist

Business Analysis - Specialist

Associate Product Specialist Distal Extremities - NSW South (Wollongong)

Application Specialist

Business Development Manager, Specialty

I want to receive the latest job alert for business specialist in sydney, nsw

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