In-Demand Customer experience manager Jobs in Preston Vic

Hospitality Manager - Multiple Openings
Rydges Melbourne —Melbourne VIC
- $78,000 - $88,000 a year
- Full-time
- Hospitality
- Management
- Customer service
- Employee discount
- Professional development assistance
Quick Apply
Office Manager
Swiss Edutech Australia Pty Ltd —Melbourne VIC
- $80,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Bachelor's degree
Quick Apply
Product Manager (Business Analyst)
Archa Limited —Melbourne VIC
- $80,000 - $85,000 a year
- Full-time
- SQL
- Agile
- In-person
Quick Apply
Retail Customer Service Assistant
Watz & Co Pty Ltd —Preston VIC
- Up to $29 an hour
- Full-time
- Sales
- Customer service
- Microsoft Office
Quick Apply
Sales Consultant
Hader Institute of Education —Armadale VIC
- $70,000 - $165,000 a year
- Full-time
- Sales
- Customer service
- In-person
Quick Apply
8d
Retail Sales & Design Consultant | Tiles, Bathrooms & Interiors
Beaumont Tiles Preston —Preston VIC
- $60,000 - $70,000 a year
- Part-time
- Microsoft Office
- In-person
- Retail sales
Quick Apply
8d
Acct. Manager, Member Relations - AUS/NZ
Virtuoso, Ltd. —Melbourne VIC
- CRM software
- Sales
- Microsoft Office
Retail Manager
DREJ Pty Ltd —Melbourne VIC
- $78,000 - $85,000 a year
- Full-time
- Management
- Sales
- Analysis skills
Quick Apply
13d
Case Manager & Case Management Associate - Expression of Interest
Toll Group —Melbourne VIC
- Full-time
- Case management
- Communication skills
- Time management
HR Manager
Shockbyte —Docklands VIC
- $85,000 - $120,000 a year
- Full-time
- Hybrid work
- Research
- Bachelor's degree
- No degree
- Work from home
Quick Apply
Retail Manager
Roxy Aquarium —Somerton VIC
- $130,000 - $140,000 a year
- Weekend availability
- Management
- Sales
- Customer service
- Employee discount
Quick Apply
Australian Open 2027 Event Leadership Roles
Compass Group Australia —Melbourne VIC
- Weekend availability
- Hospitality
- Supervising experience
- Leadership
Customer Service Manager
International Workplace Group plc —Melbourne VIC
- $54,500 - $66,000 a year
- Full-time
- Sales
- Commuter assistance
Department Manager - GPO Melbourne
H&M —Melbourne VIC
- Full-time
- Leadership
- Annual leave
Quick Apply
Skechers Flagship Management Opportunities - Melbourne
Skechers —Melbourne VIC
- Full-time
- Communication skills
Quick Apply
Junior Recruitment Advisor
Hanes Brands Australasia —Kew VIC
- Full-time
- Hybrid work
- Administrative experience
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
11d
Store Manager - Preston South
ALDI Stores —Preston VIC
- $119,508.48 - $156,985.92 a year
- Weekend availability
- Sales
- Leadership
- Communication skills
- Health insurance
- Annual leave
Quick Apply
Key Account Manager, APAC/ Customer Experience Manager, APAC
Ignition —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
- AI
- Communication skills
- Work from home
- Parental leave
Quick Apply
Car Wash Manager
Magic Hand Carwash —Kew East VIC
- From $74,000 a year
- Weekend availability
- Management
- English
- Team management
- Profit sharing
- On-the-job training
Quick Apply
9d
Store Manager - Macpac Uni Hill DFO
Macpac —Bundoora VIC
- Full-time
- Sales
- Merchandising
- Parental leave
Quick Apply

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customer experience manager jobs near preston vic

Hospitality Manager - Multiple Openings

Rydges Melbourne
Melbourne VIC

Quick Apply

Job Details

Full-time
$78,000 - $88,000 a year

Benefits

Employee discount
Professional development assistance

Qualifications

Hospitality
Management
RSA
Customer service
Leadership
Communication skills

Full Job Description

Refreshing local. A new Rydges experience.

EVENT HOSPITALITY AND ENTERTAINMENT LIMITED, Australian & New Zealand have owned and operated hotels for more than 30 years. Undergone a complete transformation, the iconic Rydges Melbourne reopened in July 2023 and is on the hunt for multiple Hospitality Managers just as sharp as its brand-new look to oversee operations, ensure excellent customer service, and drive business success.

The flagship of all Rydges, this is Rydges, reimagined. With a complete refurbishment of all 370 rooms, suites and apartments, delectable dining experiences, terrace overlooking Her Majesty's Theatre, interactive fitness centre and outdoor rooftop pool. The new Rydges Melbourne will offer unforgettable hospitality in rooms and across multiple food & beverage outlets.

Refreshingly local, we’re after multiple Hospitality Managers standout who can assist the Food & Beverage Manager with overseeing the entire operational and staffing requirements for our food and beverage services and offerings across our different outlets.

Sound like you? Throw your hat in the ring to be a part of the team and help make Rydges Melbourne the talk of the town.

Role & Responsibilities:

Overall accountability for the people, product, service, and upkeep of department - Organize and control daily operations within the hospitality, retail, and service establishment
Continually analyze and assess performance of the outlets against its stated objectives; formulate strategies and enact remedies as appropriate.
Work in conjunction with F&B, Sales, and marketing teams to formulate and strategies business and sales ideas – Explore opportunities through research and early activations.
Assist F&B Manager with staff recruitment, training and rostering of front-of-house staff in order to ensure guest expectations are exceeded at all times,
Monitor production from the bar & kitchen to ensure high beverage & food standards for all guests - Plan and manage stock levels, product ranges, and service standards.
Oversee financials across wage, beverage, maintenance and expenses in line with budget and targets. Maximize bottom line profit.
Manage all points of the client experience onsite including greeting on arrival, all food and beverage service and farewell on departure. Represent Rydges “too easy” service ethos in every interaction.
Implement efficient SOP’s, opening and closing procedures, various checklists required for service, ensuring standards are maintained at all times. Maintain formal training plans, and conduct “on the job” training sessions for Front of House staff & your leadership team
Maintain a daily, weekly and monthly inspection check for all areas. Ensure proper follow up to attain maximum cleanliness and security. Record and communicate any maintenance and cleanliness issues – Commence monthly walkthrough with key stakeholders.
Manage internal communications, attend departmental meetings and ensure clear communication, coordination & direction for all departments.
Maintain a strong teamwork ethic including a willingness to assist other departments as required.
Ensure customer feedback is passed back to relevant departments for on the day or post event action to help improve our offerings and services.
Keep ahead of market trends & conditions to establish and develop initiatives enhancing guest experience & maintaining competitive edge.
Maintain a favorable working relationship with peers to foster and promote a co-operative and harmonious working environment.
Think outside the box to ensure we provide exciting and fun experiences.

What we are looking for:

Previous experience in a similar role as Hospitality Manager or Assistant Hospitality Manager within hotels or similar hospitality services company.
Proven experience in a managerial role within the hospitality, retail, or service industry.
Strong leadership, organizational, and decision-making skills.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and handle multiple responsibilities.
Experience with staff management, financial oversight, and operational planning.
Think outside the box to ensure we provide exciting and fun experiences.

Benefits & Perks:

50% off stays at EVT hotels – Rydges, QT, Atura & Independent Collection by EVT
$2 movie tickets, plus Moonlight, Gold Class and more
Rapid career growth opportunities through our EVT network

Job Type: Full-time

Pay: $78,000.00 – $88,000.00 per year

Benefits:

Employee discount
Professional development assistance

Application Question(s):

Do you hold a current Responsible Service of Alcohol (RSA) certificate?
How many years of people management experience do you have?
Do you have customer service experience?
How many Years experience do you have as a Hospitality Manager?

Work Authorisation:

Australia (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

customer experience manager jobs in preston vic

Hospitality Manager - Multiple Openings

Office Manager

Product Manager (Business Analyst)

Retail Customer Service Assistant

Sales Consultant

Retail Sales & Design Consultant | Tiles, Bathrooms & Interiors

Acct. Manager, Member Relations - AUS/NZ

Retail Manager

Case Manager & Case Management Associate - Expression of Interest

HR Manager

Retail Manager

Australian Open 2027 Event Leadership Roles

Customer Service Manager

Department Manager - GPO Melbourne

Skechers Flagship Management Opportunities - Melbourne

Junior Recruitment Advisor

Store Manager - Preston South

Key Account Manager, APAC/ Customer Experience Manager, APAC

Car Wash Manager

Store Manager - Macpac Uni Hill DFO

I want to receive the latest job alert for customer experience manager in preston vic

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