We are currently seeking an experienced and dynamic Retail Manager to lead our team and oversee the successful operation of our aquarium and pet retail store. If you are a motivated retail leader with strong organisational skills, a passion for customer service, and the ability to drive business performance, we would love to hear from you.
Key Responsibilities:
- Lead, mentor and motivate a team to deliver exceptional customer service and achieve business objectives.
- Manage day-to-day store operations including inventory management, merchandising, cash handling and store administration.
- Drive sales performance by monitoring targets, analysing results and implementing strategies to achieve key performance indicators (KPIs).
- Maintain high standards of store presentation, product displays and visual merchandising.
- Ensure compliance with workplace health and safety requirements, company policies, and relevant regulations relating to the sale, handling and welfare of aquarium fish, reptiles and companion animals.
- Recruit, train, supervise and develop team members to maintain a high-performing workplace culture.
- Implement promotional activities and retail strategies to increase customer engagement and sales.
- Analyse customer buying trends and sales performance to identify opportunities for improving product range and business growth.
- Monitor inventory levels, stock turnover, purchasing patterns and conduct regular stock takes to optimise stock availability.
- Manage supplier relationships, negotiate purchasing arrangements and ensure timely delivery of quality products.
- Resolve operational issues and implement improvements to enhance store efficiency and customer satisfaction.
What We're Looking For:
- Proven experience in a retail management or supervisory role (2+ years preferred).
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to analyse sales reports and make informed business decisions.
- Customer-focused with strong problem-solving abilities.
- Highly organised with excellent attention to detail.
- Availability to work weekends, public holidays and extended hours when required.
What We Offer:
- Competitive salary plus performance-based incentives.
- Staff discounts and benefits.
- Career progression and training opportunities.
- Supportive and inclusive team culture.
- Opportunity to be part of a growing and reputable aquarium and pet retail business.
Job Type: Full-time
Pay: $130,000.00 – $140,000.00 per year
Ability to commute/relocate:
- Somerton VIC 3062: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor Degree (Preferred)
Experience:
- Retail management: 2 years (Preferred)
Work Authorisation:
Work Location: In person
