In-Demand Solutions consultant Jobs in Point Cook, Vic

Customer Solutions Consultant
Red Energy —Richmond VIC
- Weekend availability
- Hybrid work
- Customer service
- Annual leave
- Parental leave
Quick Apply
1d
(3x) Senior Techno‑Functional Consultant (PowerApps, Dynamics CRM, Copilot & AI)
3ix —Melbourne VIC
- $81,696.22 - $128,000.00 a year
- Full-time
- Azure
- Education
- Bachelor's degree
- Work from home
- Professional development assistance
Quick Apply
6d
ICT Business Analyst
Reliance Commercial Vic Pty Ltd —Point Cook VIC
- $70,000 - $90,000 a year
- Full-time
- Hybrid work
- CRM software
- Presentation skills
- Bachelor's degree
Quick Apply
Business Systems Analyst / Solutions Consultant
Balance Internet —Melbourne VIC
- Full-time
- ERP systems
- Data analysis skills
- Business development
- Work from home
Senior Technical Consultant (Implementation)
ADP —Cremorne VIC
- Microsoft Excel
- Microsoft Office
- SQL
Solutions Consultant
MoEngage Inc —Melbourne VIC
- SQL
- APIs
- AI
Quick Apply
7d
Retail Consultant, Werribee
Optus —Werribee VIC
- $35 an hour
Travel Sales Consultant
Happy Travels —Melbourne VIC
- $73,000 - $93,000 a year
- Full-time
- Sales
- In-person
- Communication skills
- Employee discount
- Referral program
Quick Apply
Solutions Consultant
Equifax —Melbourne VIC
- Full-time
- Hybrid work
- Sales
- Analysis skills
- APIs
- Employee assistance program
11h
Service Consultant
Aware Super —Melbourne VIC
- No weekends
- Customer service
- Analysis skills
- Financial services
- Work from home
- Gym membership
13d
Support & Implementation Consultant
Spektrix —Melbourne VIC
- $75,000 - $95,000 a year
- Weekend availability
- Microsoft Excel
- Customer service
- AI
- Annual leave
- Paid sick leave
Quick Apply
Employment Consultant
APM Employment Services —Sunshine VIC
- Contract
- Sales
- Administrative experience
- Business development
- Parental leave
- Employee assistance program
Quick Apply
1d
Solutions Consultant
Web Mobile Technology —Melbourne VIC
- Sales
- Business
- Communication skills
Contact Centre Consultant - Tourism (VIC)
BelgraviaPRO —Melbourne VIC
- Weekend availability
- Remote
- Communication skills
- Work from home
IEA Employment Consultant - Taylors Lakes
APM Employment Services —Taylors Lakes VIC
- Full-time
- Sales
- Administrative experience
- Business development
- Parental leave
- Employee assistance program
Quick Apply
21h
Avaya Senior Consultant
Infosys —Melbourne VIC
- $108,571 - $119,893 a year
- Weekend availability
- CRM software
- Computer Science
- Salesforce
- Health insurance
- Parental leave
11d
Implementation Consultant - Assets
ReadyTech Group —Melbourne VIC
- Full-time
- Hybrid work
- Customer service
- Time management
- Parental leave
11d
Architectural Draftsperson (Interiors Documentation)
Cox —Melbourne VIC
- $75,000 - $85,000 a year
- AutoCAD
- Microsoft Office
- Bachelor's degree
Education Administration Officer
Knowbal Migration and Education —Williams Landing VIC
- Full-time
- CRM software
- Customer service
- Office
Quick Apply
Member Support Consultant
Goodlife Health Clubs —Melbourne VIC
- First Aid Certification
- Gym membership

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Customer Solutions Consultant

Red Energy -
Richmond VIC

Quick Apply

Job Details

Full-time
1 day ago

Benefits

Annual leave
Parental leave
Employee assistance program
Transportation links
Opportunities for advancement

Qualifications

Customer service

Full Job Description

Your Role: The Heart of Customer Solutions

Red Energy is 100% Australian owned by Snowy Hydro. The energy market is changing, but our focus remains on looking after our customers, a commitment that has helped us win 16 consecutive Canstar Blue Awards. We are currently looking for new team members who enjoy solving problems to join us.

In this role, you’ll be the voice of Red Energy, taking ownership of complex customer enquiries and working out fair, practical solutions. It’s a rewarding opportunity for someone who wants to use their customer service skills to support people through challenging times, while enjoying a healthy work-life balance and contributing to the award-winning reputation we’ve built.

The Details

Training: 7 weeks of comprehensive, fully paid full-time training.
Location: Richmond office (dog-friendly space, close to public transport).
Roster: A rotating roster operating Monday to Friday between 8:00 AM – 8:30 PM.
Weekends: Just one Saturday shift every four weeks (9:00 AM – 5:30 PM). When you work a Saturday, you will receive a rostered day off during that week.
Hybrid Flexibility: After your initial training period, you will transition to our hybrid model: 3 days in the Richmond office (including 1 specific anchor day with your team) and 2 days working from home.
Start Date: August intake!

The Day-to-Day: What You'll Be Doing

Solving Complex Queries: You'll take a high volume of calls, listen to customer concerns, calm down tense situations, and see each issue through to a resolution.
Managing Data & Compliance: You'll use several different computer systems at once to look up and update customer accounts, ensuring everything complies with our industry regulations.
Communication Excellence: Translate complex energy information into simple, easy to understand language, building trust with every interaction.

The Skillset: What You'll Bring Don't worry if you haven't worked in energy before. We will teach you everything you need to know. We are just looking for reliable people who care about doing a good job.

If you have 12 months or more experience in a busy customer service role, we want to hear from you. You'll also need:

A Calm Approach: The ability to stay positive and resilient, even when speaking with frustrated or stressed customers.
Strong Logic: Good critical thinking skills to investigate problems and find fair solutions.
A Willingness to Learn: An open mind and a drive to pick up new processes as the industry changes.

The Red Energy Perks: What’s in it for You? We want our workplace to be a supportive and rewarding place to be. Here’s what we offer:

Time Off: 30 weeks of paid parental leave for primary carers, plus the flexibility to purchase up to 4 additional weeks of annual leave if you want extra time off.
Hybrid Working: Training takes 7 weeks in our Richmond office (which is dog-friendly). After that, you'll transition to a hybrid split of 3 days in the office (including 1 specific anchor day with your team) and 2 days working from home.
Extras & Recognition: Competitive salary plus KPI bonus, our annual awards night, retail discounts with major brands (LG, JB Hi-Fi, Panasonic), and full access to our Employee Assistance Program (EAP).
Career Development: We genuinely support your growth. You'll have the chance to learn different parts of the business, build your skills, and explore internal advancement opportunities.

If you're ready to get started, apply for our August intake now!

Red Energy is committed to protecting your privacy and handles personal information in line with applicable data protection laws. To learn more, view our Privacy Collection Statement.

Quick Apply

Refine Your Search

solutions consultant jobs in point cook, vic

Customer Solutions Consultant

(3x) Senior Techno‑Functional Consultant (PowerApps, Dynamics CRM, Copilot & AI)

ICT Business Analyst

Business Systems Analyst / Solutions Consultant

Senior Technical Consultant (Implementation)

Solutions Consultant

Retail Consultant, Werribee

Travel Sales Consultant

Solutions Consultant

Service Consultant

Support & Implementation Consultant

Employment Consultant

Solutions Consultant

Contact Centre Consultant - Tourism (VIC)

IEA Employment Consultant - Taylors Lakes

Avaya Senior Consultant

Implementation Consultant - Assets

Architectural Draftsperson (Interiors Documentation)

Education Administration Officer

Member Support Consultant

I want to receive the latest job alert for solutions consultant in point cook, vic

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