In-Demand Call service Jobs in Parramatta, Nsw

Customer Care Agent
Greenstone Financial Services —Norwest NSW
- $67,000 a year
- Full-time
- Sales
- Customer service
- Financial services
- Travel reimbursement
- Free food
Quick Apply
7d
Medical Device Office Administrator - Castle Hill, NSW
Medisa Pty Ltd —Castle Hill NSW
- $26.50 - $35.00 an hour
- Full-time
- Customer service
- Computer skills
- Typing
Quick Apply
8d
Part Time/Casual Receptionist Practice Administration Assistant
Chartered Accountants —Parramatta NSW
- From $26.70 an hour
- Part-time
- No degree
- Computer skills
- In-person
Quick Apply
9d
Medical Receptionist – General Practice
PHCC Pty Ltd —Parramatta NSW
- $52,880.00 - $89,370.48 a year
- Part-time
- Medical office experience
- Administrative experience
- In-person
Quick Apply
Disability Support Worker, Active Night Shift
Rehoboth Comprehensive Care Services —South Granville NSW
- From $35.50 an hour
- 12 hour shift
- Management
- First Aid Certification
- No degree
Quick Apply
8d
Casual Retail Sales Assistant
Naptress —Rhodes NSW
- $35.00 - $44.71 an hour
- Weekend availability
- Sales
- Customer service
- Microsoft Office
- Employee discount
Quick Apply
Telefundraiser in Charity Call Centre
GiveTel —Glebe NSW
- $33.85 - $39.16 an hour
- Part-time
- Sales
- Customer service
- In-person
Quick Apply
Cleaner – Residential and Community Cleaning Services
Ability Culture Care —Wentworthville NSW
- $33 - $40 an hour
- Part-time
- CPR Certification
- First Aid Certification
- Cleaning
- Travel reimbursement
Quick Apply
Dental Receptionist/ Front Office Coordinator
Dream Smiles Dental —North Parramatta NSW
- $52,880.00 - $90,946.40 a year
- Part-time
- Customer service
- Medical office experience
- Clinic
- Employee discount
Quick Apply
Medical Receptionist - Kingsgrove
Touch —Kingsgrove NSW
- $37 an hour
- 8 hour shift
- Customer service
- Medical office experience
- Organisational skills
Quick Apply
Customer Support & Administration Officer - Allied Health Practice
Grace Children's Therapy —Castle Hill NSW
- Part-time
- Customer service
- Administrative experience
- Computer skills
Quick Apply
Part Time Customer Service Officer - Operations
Good Cycles —Alexandria NSW
- $35.15 - $63.27 an hour
- Part-time
- Bilingual
- CRM software
- Customer service
Quick Apply
6d
Disability Support Worker
Pink Comfort —Parramatta NSW
- $32 - $62 an hour
- Part-time
- Bilingual
- In-person
- Teaching
- Professional development assistance
- Opportunities for advancement
Quick Apply
11d
Customer Service Officer
Metcash —Northmead NSW
- Full-time
- Customer service
- Administrative experience
- Front desk
- Parental leave
Dental Receptionist | Merrylands | Casual
For Health Group —Merrylands NSW
- Customer service
- Communication skills
Service Coordinator / Customer Support
Plustel —Seven Hills NSW
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Professional development assistance
Quick Apply
6d
Medical Receptionist | Fairfield | Casual
For Health Group —Fairfield NSW
- Customer service
- Communication skills
Private Jet Broker (Sales/ Business Development) - uncapped comms
Air Charter Service —Sydney NSW
- $72,000 - $82,000 a year
- Weekend availability
- Sales
- Customer service
- English
- On-the-job training
- Employee assistance program
Quick Apply
E-Commerce & Office Support
Enviro Chemicals & Cleaning Supplies Pty Ltd —Fairfield East NSW
- $60,000 - $65,000 a year
- Contract
- Sales
- Customer service
- Computer skills
- Employee discount
Quick Apply
5d
Filipino-Speaking Female Disability Support Worker - Morning Shift
Rehoboth Comprehensive Care Services —South Granville NSW
- From $34.50 an hour
- Part-time
- First Aid Certification
- In-person
- Care plans
Quick Apply
4d

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Customer Care Agent

Greenstone Financial Services -
Norwest NSW

Quick Apply

Job Details

Full-time
$67,000 a year
7 days ago

Benefits

Travel reimbursement
Onsite gym
Free food

Qualifications

Sales
Customer service
Call center experience
Financial services

Full Job Description

Full Time Opportunity

Are you passionate about helping customers and want to be a part of an engaging work environment?
Could you provide exceptional service to our customers who have indicated they are looking at cancelling their policy or have missed payments?
Full Internal Training provided and Career Development opportunities to Senior Care Agent & Care Specialist positions!

Work as part of a results driven team to assist existing customers who have indicated they are looking at cancelling or have missed payments on their policy. In each case, providing exceptional customer service to gain an understanding for the reason for their requests along with providing solutions aimed to assist them. A rewarding role, helping our customers through a challenging time.

Did you know?

The base salary for a Customer Care Agent is $67,000 + Super + Commission
Customer Care agents are recognised each month through monthly award winner’s lunches and fun incentives!
Greenstone certification as a Great Place to Work 3 years running Inclusive, diverse and a results driven culture
Current Customer Care Agents love that they are always busy helping our customers and no two days are the same!

What are we looking for?

Call Centre experience in a service/sales/collection environment (typically in the order of 6-12 months)
Proven high level of attention to detail
The ability to communicate effectively with customers about financial arrangements
Proven sales/service experience and the ability to effectively communicate the features and benefits of a policy/product/service
Well-developed ability to understand and address issues raised by customers and ability to find solutions to suit customer needs in line with the business
Proven empathetic nature towards customers combined with the ability to address and defuse customer complaints
Highly developed problem-solving ability
Positive, pro-active and highly motivated approach to work
Exceptional time management
Ability to work autonomously in a fast-paced Call Centre environment

Desirable

Previous experience specifically within a Customer Care/ Complaints department and a demonstrated understanding of business processes and procedures

Our Promise to Our People

We are passionate about our core values of Customer First, We Care, One Team, and Results Driven, which define how we approach our work. We recognise that our colleagues are the key to our success. That's why you can expect to be rewarded for the hard work you put in through job satisfaction, career development and the fantastic range of benefits we offer:

Fantastic employee benefits including flexi days, flexible working, annual $1200 travel/parking allowance & more

State of the art building facilities including a dedicated & subsidised on-site company café (weekly free lunch) & on-site gym
Health & well-being initiatives and programs
Opportunity to take part in in-house leadership & emotional intelligence workshops
Quarterly award functions and a grand annual conference to recognise our people
Retail discounts e.g. movie tickets, live shows + more
Morsl market (a fully automated self-serve, food and drink marketplace with a wide variety of meals, snacks and drinks)

Who We Are

Greenstone distributes insurance products under trusted brands in Australia, New Zealand and Canada. Some of our brands are Buddy, Australian Seniors, New Zealand Seniors, OneChoice, Real Insurance, SPCA Pet Insurance, Prime Pet Insurance, North Cover, FiftyUp, Guardian and Choosi.

We are the leading distributor of direct Insurance products in the Australian insurance market. Since launching into the Financial Services sector in 2007, Greenstone has experienced a commanding volume of growth being recognised for our credible brands, customer focused values and people-driven work culture.

We are passionate about our core values, which contribute towards the positive culture that supports our employees, our customers and our community.

Location

Great central location in Norwest Business Park, Norwest, only a short walk from Norwest Metro station and also direct bus access from Parramatta and Blacktown.

Quick Apply

Refine Your Search

call service jobs in parramatta, nsw

Customer Care Agent

Medical Device Office Administrator - Castle Hill, NSW

Part Time/Casual Receptionist Practice Administration Assistant

Medical Receptionist – General Practice

Disability Support Worker, Active Night Shift

Casual Retail Sales Assistant

Telefundraiser in Charity Call Centre

Cleaner – Residential and Community Cleaning Services

Dental Receptionist/ Front Office Coordinator

Medical Receptionist - Kingsgrove

Customer Support & Administration Officer - Allied Health Practice

Part Time Customer Service Officer - Operations

Disability Support Worker

Customer Service Officer

Dental Receptionist | Merrylands | Casual

Service Coordinator / Customer Support

Medical Receptionist | Fairfield | Casual

Private Jet Broker (Sales/ Business Development) - uncapped comms

E-Commerce & Office Support

Filipino-Speaking Female Disability Support Worker - Morning Shift

I want to receive the latest job alert for call service in parramatta, nsw

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