In-Demand Intake worker Jobs in New South Wales

Enforcement Support Officer
Department of Customer Service —Gosford NSW
- $84,659 - $92,701 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Support Worker
St Vincent de Paul Society —Bowral NSW
- From $50.61 an hour
- 8 hour shift
- Experience working with children
- First Aid Certification
- Care plans
- Parental leave
- Employee assistance program
10d
Residential Youth Support Worker
Mission Australia —Wagga Wagga NSW
- $46.36 an hour
- Weekend availability
- First Aid Certification
1d
Post Adoption Intake & Support Worker
The Benevolent Society —Hurstville NSW
- $40.52 - $43.46 an hour
- Part-time
- Hybrid work
- Administrative experience
- No degree
- Work from home
- Employee assistance program
3d
AOD Treatment Worker - Intake Specialist
Odyssey House NSW —Eagle Vale NSW
- Full-time
- Microsoft Office
- Time management
Quick Apply
Client Engagement Officer
Nursing Experts Services PTY LTD —Sydney NSW
- $33.70 - $36.80 an hour
- Google Suite
- Sales
- In-person
Quick Apply
14d
Case Worker
St Vincent de Paul Society —Liverpool NSW
- Full-time
- Administrative experience
- Organisational skills
- Computer skills
- Parental leave
- Employee assistance program
Disability Support Worker
Mahal Care —Kellyville NSW
- $34.10 - $75.76 an hour
- Monday to Friday
- No experience needed
- In-person
Quick Apply
7d
Peer Worker
Mission Australia —Dubbo NSW
- $81,903 - $86,066 a year
- Full-time
- Management
- First Aid Certification
- No degree
Casual Program Worker CYF
Social Futures —Coffs Harbour NSW
- $58.38 an hour
- Administrative experience
- Experience working with children
- Case management
8d
Residential Recovery Worker
Mission Australia —Eastwood NSW
- $51 an hour
- Weekend availability
- Administrative experience
- Social Work
- Communication skills
Disability Support Worker
Abiilty Culture Care —Pendle Hill NSW
- From $34 an hour
- Part-time
- CPR Certification
- First Aid Certification
- In-person
- COVID-19 protective measures
Quick Apply
Case Manager - Sydney
Lumiere Foundation —Sydney NSW
- $85,000 - $90,000 a year
- Full-time
- CPR Certification
- Experience working with children
- First Aid Certification
- Employee assistance program
Quick Apply
Intake and Assessment Worker - Part time
The Salvation Army —Surry Hills NSW
- Part-time
- First Aid Certification
- Communication skills
- Parental leave
- Employee assistance program
3d
Care Coordinator
Mission Australia —Coonamble NSW
- $87,828.46 a year
- Full-time
- First Aid Certification
- Case management
Domestic Family Violence Case Worker
Mission Australia —Illawarra NSW
- $47.80 an hour
- Part-time
- First Aid Certification
- Case management
- Organisational skills
Therapeutic Youth Worker - Casual
Lifestyle Solutions —Tamworth NSW
- Weekend availability
- Care plans
Case Manager - Newcastle
Lumiere Foundation —Newcastle NSW
- $92,286.48 - $105,570.40 a year
- Full-time
- Experience working with children
- First Aid Certification
- Leadership
- Employee assistance program
Quick Apply
Team Leader - Disability Support Services
Activated Concepts —Charlestown NSW
- $34 - $37 an hour
- Temporary
- First Aid Certification
- Leadership
- Time management
Administration Officer - Intake CHCK
Calvary Health Care Kogarah —South Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
- Gym membership
6d

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Enforcement Support Officer

Department of Customer Service -
Gosford NSW

Apply Now

Job Details

Full-time
$84,659 - $92,701 a year

Qualifications

Customer service
Microsoft Office
Administrative experience
Records management
Intelligence experience
Document management systems
Communication skills

Full Job Description

Department of Customer Service

Reference number

req52391

Occupation

Investigation, Financial, Assessment Officer, Research and Prevention

Work type

Full-Time

Location

Gosford, Central Coast and Region, Sydney City

Salary Information

$84,659 to $ 92,701 + super and leave loading

Closing date

27 August 2026 at 10:00am

Enforcement Support Officer

Role type: Ongoing
Grade: Clerk Grade 3/4
Salary: Total remuneration package from $84,659 to $92,701, plus superannuation, leave loading, accrued flex leave and annual leave loading
Location: Sydney CBD, with a hybrid working culture

Start your career in regulatory enforcement

Are you interested in investigations, intelligence, fraud prevention and regulatory enforcement?

The State Insurance Regulatory Authority is seeking a motivated and proactive Enforcement Support Officer to join its Enforcement Directorate. This is an excellent entry-level opportunity for someone looking to build practical experience in a high-performing enforcement environment, with future potential to develop towards an investigator role.

SIRA regulates statutory insurance schemes in NSW, including workers compensation, motor accidents and home building compensation. The Enforcement Directorate supports scheme integrity by identifying, investigating and responding to suspected fraud and non-compliance. You can learn more about SIRA at SIRA’s website

About the role

As an Enforcement Support Officer, you will provide practical support to investigators and intelligence officers working on suspected fraudulent claims and other enforcement matters. You will help coordinate information, records, evidence and administrative processes that support effective investigations. You will also act as a central point of contact for business support and intelligence requests, helping ensure matters are progressed efficiently, accurately and consistently.

This role is well suited to someone who is organised, curious, reliable and interested in learning how investigations are planned, supported and progressed in a regulatory environment.

What you will do

In this role, you will support investigation and intelligence work by:

assisting with the intake, triage and coordination of enforcement and fraud-related referrals
supporting investigators to gather, organise and maintain investigation material
helping prepare case files, briefs, chronologies, records and supporting documents
coordinating information requests and responses across SIRA and external stakeholders
maintaining accurate records in case management and document management systems
assisting with data checks, background inquiries and intelligence support tasks
tracking investigation actions, due dates and matter progress
supporting the preparation of correspondence, reports and referral material
identifying process improvements that make investigation work more efficient
providing administrative and operational support to a busy, outcome-focused enforcement team.

We are looking for someone who

To be successful in this role, you will:

have a genuine interest in investigations, intelligence and regulatory enforcement
be organised, detail-focused and able to manage competing priorities
be comfortable working with sensitive information and confidential records
have strong written and verbal communication skills
be confident using business systems, records management tools and Microsoft Office products
be able to work collaboratively with investigators, intelligence officers and business stakeholders
show initiative and sound judgement
be willing to learn and take on new challenges
have a strong focus on accuracy, process improvement and practical problem-solving. Career development opportunity

You do not need to be an experienced investigator. We are looking for someone with the right attitude, attention to detail and interest in developing a career in enforcement or investigations.

Career development opportunity

This role provides exposure to the investigation lifecycle, from referral and assessment through to case preparation and enforcement action. You will gain practical experience in:

regulatory investigations
fraud referral assessment
evidence and records management
forensic accounting support
intelligence support
stakeholder coordination
case file preparation
enforcement processes
public sector decision-making.

How to apply

Interested candidates are invited to submit:

an updated resume outlining relevant experience, skills and qualifications
a short cover letter explaining why you are interested in the role and how your skills would support the Enforcement Directorate.

In your application, please highlight any experience in administration, records management, customer service, compliance, intelligence support, investigations support, case coordination, data entry, document handling or working with sensitive information.

Essential Requirements

To be considered for roles in the NSW public sector, applicants must:

Be NSW residents or in the process of relocating to NSW
Hold appropriate working rights for the type of employment offered - Fixed Term roles require valid work rights for the full duration of the role

What we offer

This role offers:

practical exposure to investigation and enforcement work
the opportunity to learn from experienced investigators and regulatory professionals
meaningful work that supports the integrity of NSW insurance schemes
a supportive and high-performing team environment
the opportunity to undertake the Certificate IV in Government Investigations
hybrid work arrangements
access to public sector employment conditions, including flex leave and leave loading
skills and experience that may support future progression into investigation, intelligence, compliance or regulatory roles.

Salary Grade 03/04, with the base salary for this role starting at $87199 base plus superannuation

For enquiries relating to recruitment please contact Esther Dah via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Closing Date: Thursday, 27th of August 2026 at 9:59am

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected].

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

Apply Now

Refine Your Search

intake worker jobs in new south wales

Enforcement Support Officer

Support Worker

Residential Youth Support Worker

Post Adoption Intake & Support Worker

AOD Treatment Worker - Intake Specialist

Client Engagement Officer

Case Worker

Disability Support Worker

Peer Worker

Casual Program Worker CYF

Residential Recovery Worker

Disability Support Worker

Case Manager - Sydney

Intake and Assessment Worker - Part time

Care Coordinator

Domestic Family Violence Case Worker

Therapeutic Youth Worker - Casual

Case Manager - Newcastle

Team Leader - Disability Support Services

Administration Officer - Intake CHCK

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