In-Demand Service operations Jobs in Melbourne City Centre Vic

Trainee Station Assistant (Part- Time)
Metro Trains Melbourne —Melbourne VIC
- $40.76 an hour
- Part-time
- Paid training
- Commuter assistance
8d
Australian Open 2027 Workforce, Muster Room & Check In Team Roles
Compass Group Australia —Melbourne VIC
- Weekend availability
- Hospitality
- Customer service
- Organisational skills
Training Administrator
BHP Mining —Melbourne VIC
- From $6,900 a month
- Full-time
- In-person
- Health insurance
- Dental insurance
Quick Apply
Administration Officer (NDIS) – William Street, Melbourne VIC
Instant Support —Melbourne VIC
- $20 - $25 an hour
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Freight Air Cargo Examination Officer
ISS —Melbourne VIC
- Part-time
- On-the-job training
- Employee assistance program
Store Team Member - Melbourne Central
Universal Store —Melbourne VIC
- Customer service
- Communication skills
Freight Officer
James Hardie —Laverton North VIC
- Full-time
- Microsoft Excel
- Customer service
- ERP systems
- Parental leave
- Employee assistance program
Quick Apply
ICT Business Analyst
DNL TRADING PTY LTD —Laverton North VIC
- From $92,000 a year
- Full-time
- Management
- ERP systems
- Analysis skills
Quick Apply
Supply Chain and Customer Service Lead
Boortmalt Australia —Southbank VIC
- $87,505 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick Apply
11d
Service Desk Analyst_Full Time_Burnley VIC
Estia Health —Melbourne VIC
- $40.20 an hour
- Full-time
- Microsoft Office
- Communication skills
- Employee assistance program
12d
HR & Administration Coordinator – Hospitality
Gian Hospitality —Melbourne VIC
- $59,303.54 - $102,538.39 a year
- Full-time
- Hybrid work
- Hospitality
- Management
- Office
Quick Apply
6d
Administrative Assistant
J & S Airconditioning and Heating —Tullamarine VIC
- From $35 an hour
- Full-time
- Administrative experience
- HVAC
- Construction experience
Quick Apply
6d
Administration Officer
Hello Home Doctor Service —Melbourne VIC
- From $28 an hour
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Full Time Store Team Member - Bourke Street
Universal Store —Melbourne VIC
- Full-time
- Customer service
- Communication skills
5d
General Inspector - Permanent Full Time
RSPCA Victoria —Melbourne VIC
- $85,358.59 - $91,506.68 a year
- Weekend availability
- Case management
- Communication skills
- Annual leave
- Parental leave
12d
Client Service Specialist - Melbourne
moomoo —Melbourne VIC
- Weekend availability
- Management
- Sales
- Customer service
Quick Apply
Contract Administrator
JDB Group Pty Ltd —Melbourne VIC
- Up to $85,000 a year
- Full-time
- Analysis skills
- No degree
- Computer skills
- Employee discount
Quick Apply
6d
Store Team Member - Melbourne Central
Perfect Stranger —Melbourne VIC
- Customer service
- Communication skills
Process Assistant ICQA
Amazon Commercial Services Pty Ltd - F47 —Melbourne VIC
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Expression of Interest - Bourke Street
Universal Store —Melbourne VIC
- Communication skills

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service operations jobs near melbourne city centre vic

Trainee Station Assistant (Part- Time)

Metro Trains Melbourne -
Melbourne VIC

Apply Now

Job Details

Part-time
$40.76 an hour
8 days ago

Benefits

Paid training
Commuter assistance
Annual leave
On-the-job training

Full Job Description

9 August 2026

Passenger Experience Melbourne Part Time

Melbourne is Australia’s fastest growing city, and public transport is vital to keeping it moving. Since 2009, Metro has proudly operated and maintained a world-class train service and delivered major transport projects that shape the future of our city. Guided by our value of Safely Always, we are one team dedicated to ensuring everyone gets home safely while helping to connect and create a better Melbourne.

Launch Your Rail Career with Metro Trains Melbourne

Kick-start your rail career at Metro Trains Melbourne where we keep Melbourne moving. In our paid Permanent Part-Time Trainee Station Assistant Program , you'll gain industry skills working alongside experienced professionals to build a long-term career. You'll complete a nationally recognised qualfication while gaining hands-on experience across Melbourne's rail network.

As the face of our stations, you'll play a critical role in creating a safe, welcoming and reliable experience for our customers. No two days are the same. From assisting passengers with travel information and making service announcements, to supporting platform operations and managing customer flow during busy periods, you'll be at the heart of Melbourne's rail network.

What we're looking for

We're looking for people who are caring, dependable, enjoy helping others, think on their feet and thrive in a fast-paced environment.

Customer-focused with a genuine desire to help people
Confident communicator who can engage with a diverse range of customers
Calm and resilient when faced with challenging situations
Reliable, adaptable and committed to safety always
Comfortable working independently and as part of a team

Important things to know

Our stations operate 24/7, so flexibility is key. This part-time role offers a guaranteed 50 hours per fortnight on a rotating roster that includes early mornings, nights, weekends and public holidays. You'll receive paid training and be supported throughout your traineeship journey.

As part of our structured 12-month traineeship, you will work towards and upon successful completion, receive a Certificate III in Rail Customer Service.
Station allocation will be determined following training and based on operational requirements. Successful candidates may be assigned to work at any Metro station across our network.
To successfully complete the traineeship, annual leave is generally unable to be supported during the first 12 months of employment

Salary, Training & Benefits

Be paid to do on the job training with a Trainee Station Assistant rate of $40.76 per hour, equivalent to $80,557 per annum (based on full-time equivalent earnings) during your first 12 months.
Free Myki travel card.
Receive a recognised qualification on successful completion of the traineeship.
Access a range of employee benefits, wellbeing initiatives and mentoring programs to help develop your career.
Join an organisation that values safety, teamwork, inclusion and career growth.

Your recruitment journey

Psychometric Testing
Language, Literacy and Numeracy (LLN) assessment
Phone screening interview
Attendance at an assessment centre
Pre-employment checks, including:
- Category 3 Rail Safety Medical (at no cost to you)
- Employment reference checks
- National Police Check
- Rights to work in Australia
An employment offer for successful candidates

Interested?

Ready to kick-start your rail career? and join the team helping keep Melbourne moving.

Applications Close Midnight Sunday 23rd August 2026

Metro’s commitment to an inclusive workforce

At Metro, we move Melbourne and we’re powered by our people. We’re committed to building a workforce that reflects our diverse communities and celebrates the unique perspectives each person brings. Inclusion, respect and opportunity shape how we work and we invite you to join us in creating a workplace where everyone can thrive.

Apply Now

Refine Your Search

service operations jobs in melbourne city centre vic

Trainee Station Assistant (Part- Time)

Australian Open 2027 Workforce, Muster Room & Check In Team Roles

Training Administrator

Administration Officer (NDIS) – William Street, Melbourne VIC

Freight Air Cargo Examination Officer

Store Team Member - Melbourne Central

Freight Officer

ICT Business Analyst

Supply Chain and Customer Service Lead

Service Desk Analyst_Full Time_Burnley VIC

HR & Administration Coordinator – Hospitality

Administrative Assistant

Administration Officer

Full Time Store Team Member - Bourke Street

General Inspector - Permanent Full Time

Client Service Specialist - Melbourne

Contract Administrator

Store Team Member - Melbourne Central

Process Assistant ICQA

Expression of Interest - Bourke Street

I want to receive the latest job alert for service operations in melbourne city centre vic

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