In-Demand Technology support analyst Jobs in Melbourne, Vic

Technology Support Analyst
Rest —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Organisational skills
- AI
- Annual leave
- Parental leave
Quick Apply
14d
IT Systems Support Analyst
Bed Bath N' Table —Melbourne City Centre VIC
- Full-time
- Management
- Customer service
- POS
- Employee assistance program
- Employee discount
6d
Cyber Security & IT Systems Analyst
IAEngg Pty Ltd —Melbourne VIC
- $79,000 - $89,000 a year
- Full-time
- Azure
- No degree
- SharePoint
Quick Apply
Support Analyst, Enterprise Technology
Victorian Government —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Computer Science
- Bachelor's degree
- Recruiting
2d
ICT Business Analyst
Fantasy Caravan Pty Ltd —Melbourne VIC
- $100,000 a year
- Full-time
- Management
- Analysis skills
- Bachelor's degree
Quick Apply
Support Analyst
Victorian Government —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Azure
- Management
- SQL
10d
IT Talent Community - Multiple Opportunities
DXC Technology —Melbourne VIC
- Full-time
- Agile
- In-person
- Communication skills
9h
ICT Business Analyst
SkillQuest —Ravenhall VIC
- $90,000 - $100,000 a year
- Full-time
- CRM software
- Management
- Analysis skills
- Professional development assistance
Quick Apply
2027 DXC Technology Graduate Program Australia
DXC Technology —Melbourne VIC
- Full-time
- In-person
- AI
Support Analyst
Linfox —Essendon Fields VIC
- Full-time
- ERP systems
- Finance
- Bachelor's degree
Data Analyst
Ventia Pty Limited —Cremorne VIC
- Contract
- Microsoft Excel
- Data analysis skills
- SQL
Junior Security Operations Analyst
Service Stream —Melbourne VIC
- $85,000 - $95,000 a year
- Full-time
- Azure
- Management
- AWS
5d
Support Analyst, Enterprise Technology
Department of Health —Melbourne City Centre VIC
- Full-time
- Computer Science
- Bachelor's degree
- Recruiting
2d
Business Analyst
Sheertex —Thomastown VIC
- $80,000 - $90,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- In-person
- Employee discount
Quick Apply
Level 1 Security Analyst
Triskele Labs —Melbourne VIC
- Weekend availability
- Computer Science
- Master's degree
- Analysis skills
- Annual leave
Quick Apply
4d
IT System Analyst
ASHA Solutions —Melbourne VIC
- $72,087.31 - $131,847.21 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Communication skills
Quick Apply
IT Service Desk Analyst
Brennan IT —Melbourne VIC
- $72,000 - $78,000 a year
- Full-time
- Azure
- In-person
- Business
- Parental leave
- Employee discount
Quick Apply
14d
Data Testers | Expressions of Interest
NTT —Melbourne VIC
- Contract
- Azure
- DevOps
- SQL
Quick Apply
14d
Contract Optimisation Analyst
Officeworks —Chadstone VIC
- Contract
- Microsoft Excel
- SQL
- In-person
- Employee assistance program
2h
Data Analyst
Pyramid Global Technologies —Melbourne VIC
- Computer science
- Data analysis skills
- SQL

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Technology Support Analyst

Rest -
Melbourne VIC

Quick Apply

Job Details

Full-time
14 days ago

Benefits

Annual leave
Parental leave

Qualifications

ITIL Certification
Management
ITIL
Organisational skills
ServiceNow
AI
Communication skills
Intune
Help desk

Full Job Description

Company Description

We’ve been around since 1988, and today we’re one of Australia’s largest profit‑to‑member super funds.

That means everything we do is focused on delivering better outcomes for our members – not shareholders.

Closing date: Sunday 6th September 2026.

Please note this role is Melbourne based only.

Please note Rest does not accept speculative resumes from recruitment agencies

Rest will review applications prior to the closing date and may close the role earlier

Job Description

At Rest, we help more than 2 million Australians to build a better financial future. With around $112 billion in funds under management, we focus on delivering strong long-term outcomes for our members — from their first job through to retirement*. Your best at Rest means focusing on what matters, being trusted to get on with it, and knowing your work genuinely makes a difference. That’s how we operate every day, guided by our values: Be Daring, Keep It Simple, Take Action and Have Grit.

As a Technology Support Analyst, you'll provide a seamless technology experience for our employees through a blend of remote Service Desk and onsite support. You'll troubleshoot a broad range of technology issues, support onboarding and offboarding activities, maintain workplace and collaboration technology, and work closely with colleagues and vendors to keep our people connected, productive and supported. This is your opportunity to make a real contribution to the financial wellbeing of millions of Australians.

What you'll be doing:

Deliver responsive end-user support across Service Desk and onsite channels.
Troubleshoot hardware, software, Microsoft 365, connectivity and workplace technology issues.
Support employee onboarding, offboarding and device lifecycle management.
Maintain meeting room, AV and collaboration technologies.
Manage incidents and service requests, ensuring a high standard of customer service.
Collaborate with technology teams and vendors to resolve issues and improve user outcomes.
Contribute to documentation, knowledge sharing and continuous improvement initiatives.
Identify trends and recommend enhancements to support processes and the employee technology experience.

Qualifications

Experience delivering end-user technology support in a corporate or enterprise environment across both Service Desk and onsite support.
Strong troubleshooting skills across Windows devices, Microsoft 365, Teams, collaboration tools, networking and workplace technology.
A customer-focused mindset with excellent communication skills and the ability to explain technical concepts clearly to non-technical users.
Experience managing incidents and requests through ServiceNow or a similar ITSM platform.
Knowledge of ITIL principles and service management best practices.
Experience supporting Microsoft Entra ID, Intune and identity or access-related technologies.
Exposure to meeting room, AV and collaboration technologies.
Experience supporting onboarding, offboarding and end-user device lifecycle management.
Strong organisational skills, attention to detail and a continuous improvement mindset.
Relevant tertiary or technical qualifications. ITIL v4 Foundation is advantageous.

Additional Information

.What you'll find at Rest

Hybrid working
5 Rest Days (wellbeing days) each year in addition to annual leave
22 weeks paid parental leave (gender neutral)
Continued super contributions during parental leave
Learning and development opportunities, including AI & Data Academy, leadership programs, LinkedIn Learning, study assistance and professional memberships
Income Protection Insurance
Option to purchase additional leave
Recognition through our Rest Excellence Awards

If you share our values and this sounds like the kind of place you’d do your best work, we’d like to hear from you. Apply now.

Rest is committed to creating a flexible work environment and culture that embraces diversity, equity, and inclusion - where people feel welcome, safe to be themselves and inspired to do their best.

We value the different backgrounds, lived experiences and abilities our diverse team brings. We welcome and encourage applications from candidates of all ages, cultural backgrounds, faiths, gender identities, sexual orientations and thinking styles. This includes people with disability, neurodiverse individuals, Aboriginal & Torres Strait Islander peoples and those with disrupted work history due to career or other breaks.

We welcome applications from all candidates. To be considered, you will need the right to work in Australia.

Funds under management as at 30 June 2026. Rest is recognised as a superannuation leader across a range of areas including performance, responsible investment and member value. Find out more at https://rest.com.au/why-rest/awards.

Quick Apply

Refine Your Search

technology support analyst jobs in melbourne, vic

Technology Support Analyst

IT Systems Support Analyst

Cyber Security & IT Systems Analyst

Support Analyst, Enterprise Technology

ICT Business Analyst

Support Analyst

IT Talent Community - Multiple Opportunities

ICT Business Analyst

2027 DXC Technology Graduate Program Australia

Support Analyst

Data Analyst

Junior Security Operations Analyst

Support Analyst, Enterprise Technology

Business Analyst

Level 1 Security Analyst

IT System Analyst

IT Service Desk Analyst

Data Testers | Expressions of Interest

Contract Optimisation Analyst

Data Analyst

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