In-Demand Lead hand Jobs in Melbourne, Vic

Passenger Services Manager
Swissport International AG —Melbourne VIC
- Full-time
- Management
- Presentation skills
- Leadership
- Health insurance
- Opportunities for advancement
Sales Consultant (Warm Leads)
Carbon Savers —Collingwood VIC
- $30 an hour
- Full-time
- In-person
- Free food
Quick Apply
Sales Development Representative - MSP, Retail (Software & Hardware) Technology industry
RetailCare —Burnley VIC
- Up to $150,000 a year
- Full-time
- Sales
- Customer service
- Salesforce
Quick Apply
Lead Editor and Campaign Stategist
Render Media —South Yarra VIC
- $35 - $45 an hour
- Part-time
- In-person
- Editing
Quick Apply
9d
Venue Manager - The Saint (New Venue Opening)
Refinery Group —St Kilda VIC
- Full-time
- Hospitality
- Communication skills
Quick Apply
Casual Robot Companion Facilitator - Metro Based
Andromeda Robotics —South Melbourne VIC
- Contract
- Public speaking
- Communication skills
Quick Apply
Area Manager
Sebastian Property Services —Melbourne VIC
- $90,000 - $100,000 a year
- Full-time
- Organisational skills
- Budgeting
- In-person
Quick Apply
5d
Regional Operations Manager
Complete Farmer LTD —Airport West VIC
- Full-time
- Data analysis skills
- English
- Master's degree
Quick Apply
Nature Guide | Murwangi Safari Camp | Arnhem Land | Outback Spirit Tours
Journey Beyond —Melbourne VIC
- Contract
- Communication skills
- Resort
Quick Apply
Supervisor – VIC Remedial Projects
Freyssinet —North Melbourne VIC
- Full-time
- Management
- Supervising experience
- Team management
Cleaning Supervisor
Elynwood Pty. Ltd. —Greater Melbourne VIC
- $34 - $38 an hour
- Part-time
- Organisational skills
- Cleaning
- Leadership
- Travel reimbursement
- Professional development assistance
Quick Apply
Patisserie | Front Of House | Assistant Manager
LaManna —Essendon Fields VIC
- Weekend availability
- Supervising experience
- Organisational skills
- Leadership
- Free parking
- Employee assistance program
Quick Apply
Assistant Venue Manager
Mary Eats Cake —Brunswick VIC
- $70,000 - $75,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Employee discount
Quick Apply
9d
Full Time 2IC - Melbourne Central
Universal Store —Melbourne VIC
- Weekend availability
- Customer service
- Supervising experience
- Leadership
- Employee discount
Asian Grocery Convenience Store Manager
East West Market Place —Mill Park VIC
- $60,000 - $70,000 a year
- Full-time
- Management
- Supervising experience
- Team management
- Profit sharing
- Employee discount
Quick Apply
12d
Night Manager
TFE Hotels —Melbourne VIC
- From $76,652.99 a year
- Full-time
- Microsoft Office
- First Aid Certification
Full Time Product Operations Lead (4pm-12AM) | Emporium
Lululemon —Melbourne VIC
- Weekend availability
- Merchandising
- Senior Secondary Certificate of Education
- Education
- Annual leave
- Employee discount
Service Management Lead
Linfox —Essendon Fields VIC
- Full-time
- Management
- Administrative experience
- Parental leave
2d
Operations Assistant - Central Kitchen
LET BOWLTIFUL DO IT PTY LTD —Oakleigh VIC
- $55,000.00 - $75,000.88 a year
- Urgently hiring
- Hybrid work
- Organisational skills
- In-person
- Leadership
- Professional development assistance
- Free food
Quick Apply
Full Time 2IC - The Glen
Universal Store —Glen Waverley VIC
- Weekend availability
- Customer service
- Supervising experience
- Leadership
- Employee discount

I want to receive the latest job alert for lead hand in melbourne, vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

lead hand jobs near melbourne, vic

Passenger Services Manager

Swissport International AG -
Melbourne VIC

Apply Now

Job Details

Permanent | Full-time

Benefits

Health insurance
Opportunities for advancement
Insurance services
On-site parking

Qualifications

Management
Quality assurance
Presentation skills
Security
Leadership
Communication skills

Full Job Description

Overview:

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary

As a Passenger Service Manager at Swissport Melbourne, you will hold end to end accountability for the safe, compliant and commercially effective delivery of passenger services across a portfolio of airline clients. You will lead duty managers, supervisors and a large, rostered workforce operating in a complex 24/7 airport environment.

This is a visible hands-on leadership role. You will set the standard for the day of operations performance, build trusted relationships with airline and airport stakeholders, and ensure the operation is ready to respond decisively during peak periods, service disruptions and irregular operations

Your Impact

Own the passenger journey. Lead end-to-end delivery across check-in, document verification, gates, boarding, arrivals, connections, baggage service recovery and disrupted operations.
Lead day-of-operations performance. Maintain operational readiness, make timely decisions and coordinate closely with ramp, baggage, load control, operations control and airline teams to protect safe, compliant and on-time departures.
Deliver airline commitments. Own performance against Ground Handling Agreements, Service Level Agreements, airline procedures and scorecards, including on-time performance, departure readiness, compliance and passenger-experience measures.
Strengthen client partnerships. Act as the senior operational contact for airline clients, lead regular performance reviews and translate feedback, trends and root-cause analysis into sustainable corrective actions.
Build workforce capability. Plan roster coverage, training, leave and competency requirements; coach leaders; strengthen succession pipelines; and create clear accountability across all levels of the operation.
Champion safety, security and quality. Apply Swissport's safety management system, support a strong reporting and Just Culture, ensure compliance with aviation security and WHS requirements, and maintain audit and training readiness.
Drive commercial discipline. Manage labour productivity, overtime, controllable costs and revenue capture while balancing safety, service quality and operational resilience.
Lead a fair and accountable culture. Manage performance, grievances and conduct matters promptly and consistently, working within applicable enterprise agreements, policies and employment obligations.
Improve how we operate. Use operational data, passenger feedback and performance trends to identify risk, remove recurring service failures and embed continuous improvement.

Your Profile

You are an established aviation leader who understands the operational reality of passenger services and can move confidently between the terminal floor, airline client meetings and workforce-performance conversations.

Essential aviation experience. Recent, demonstrated management experience leading airport passenger services for an airline or ground handling provider in a complex commercial airport.
Passenger operations expertise. Strong knowledge of check-in, departure control systems, travel-document and boarding requirements, arrivals, transfers, baggage service recovery and irregular operations.
Large-team leadership. A proven record of leading Supervisors and sizeable multi-shift workforces, with experience in coaching, performance management, engagement and talent development.
Operational judgement. The ability to remain composed, visible and decisive during delays, cancellations, system issues, resource constraints and other time-critical operational events.
Airline client management. Experience managing airline relationships, performance scorecards, SLAs or Ground Handling Agreements, with confidence presenting performance outcomes and recovery plans.
Safety and compliance leadership. A practical understanding of aviation safety, security, quality assurance, regulatory training and audit requirements.
Workforce and commercial capability. Strong workforce-planning, rostering and cost-management skills, together with experience applying enterprise agreements in an operational environment.
Influence and communication. Credible written and verbal communication skills, strong stakeholder judgement and the ability to build alignment across airline, airport and internal teams.

What we offer

Permanent Full-Time position.
Flare HR Benefits (e.g Novated Leasing, Medical Insurance Discounts and much more)
On-site employee parking available.
Opportunities for career advancement.
Accrual of annual and personal leave.
Comprehensive training and ongoing support provided.

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at https://careers.swissport.com to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!

Apply Now

Refine Your Search

lead hand jobs in melbourne, vic

Passenger Services Manager

Sales Consultant (Warm Leads)

Sales Development Representative - MSP, Retail (Software & Hardware) Technology industry

Lead Editor and Campaign Stategist

Venue Manager - The Saint (New Venue Opening)

Casual Robot Companion Facilitator - Metro Based

Area Manager

Regional Operations Manager

Nature Guide | Murwangi Safari Camp | Arnhem Land | Outback Spirit Tours

Supervisor – VIC Remedial Projects

Cleaning Supervisor

Patisserie | Front Of House | Assistant Manager

Assistant Venue Manager

Full Time 2IC - Melbourne Central

Asian Grocery Convenience Store Manager

Night Manager

Full Time Product Operations Lead (4pm-12AM) | Emporium

Service Management Lead

Operations Assistant - Central Kitchen

Full Time 2IC - The Glen

I want to receive the latest job alert for lead hand in melbourne, vic

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected